At best its a 4star property. During our stay hotel wasnt at its best, so ill put 3.5 stars.
Hotel entrance looks like a train station waiting room.
For a moment we thought that we are underground as its dark everywhere inside the hotel. Toilets were smelly on the entrance ground, Windows were cleaned on Christmas last year i think. Dirty floors.
Rooms are dingy, but spacious.. Lots of cupboard space. you cant use the mirrors in bath area as its too dark. Water in Toilet bowl keeps on going unless you fiddle with the push buttons. TV Remote was filthy.
Towels are from the 10th century, use with care! Toiletries are basic brands, nothing oo la la!
Breakfast is good, not excellent. Theres a live station for omelettes and pancakes. Coffee from nescafe machines with pods, again not very 5 star standard.
Stay here if you have a good price deal but not high expectations.
DO NOT EXPECT 5 STAR SERVICE! You have been warned.
Muito boas infra estruturas mas nota-se que a Unidade carece de remodelação para fazer jus à marca Portobay que é uma marca conceituada.
As alcatifas e os elementos de madeira nos corredores de acesso aos quartos não dignificam o Hotel. Mas nota-se que dum modo geral o equipamento já está muito desgastado.
Mas continuarei a ser fiel a esta marca porque o pessoal está muito bem formado e presta um bom serviço ao cliente.
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