Hotel dengan dengan Fasilitas Fitness & Gym di Dresden

Excellent service! We felt very well looked after in this beautiful hotel! The breakfast was truly amazing and our suite and bathroom very well equipped and extremely comfortable. The interior design could be a bit more consistent, but a warm atmosphere is definitely achieved.

Hotel at good location, walking distance to major attractions with many eateries around. We are upgraded to the junior suite, the room is big and the bed is comfortable. The staff are helpful, will recommend this hotel to those visiting Dresden. Walking to Dresden HBF is about 20 mins which is not very far.

Angenehme Lage, Altstadt zu Fuß zu erreichen. 5 Minuten Laufweg zu günstigen Parkplätzen. Der Zimmerpreis ist wettbewerbsfähig. Frühstück reichlich, aber für 1 Brötchen und 1 Kaffee zu hoch.

The location is a lil bit far from the train station, but environment and service is perfect.

최고 ! 가족 여행, 취사 가능한 숙소를 찾는다면 최고의 선택 ! - 가족 여행 중 가장 잘한 선택 이었음 매우 만족한 숙소 - 최상의 위치 - 드레스덴의 모든 관광지가 숙소 근처에 도보 거리에 있음 - 취사가 가능하고 조리도구도 다양함 - 뷰가 좋음 - 방이 넓음 - 식기세척기가 있어 너무 편리했음 - 중앙역에서 트램 타면 3-4 정거장 5분? 정도면 도착하고 트램 정거장 바로 앞에 호텔에 있음 - 도보 거리에 아시아 마트가 있음 - 슈퍼도 가까움

Don’t park your car in their garage. The car lift was broken and we could not get our car in time to get to the airport. Good service of the hotel helped us to get another rental car and to reach FRA in time …

We were given a room with one double bed although my reservation was two single beds. The lady on front desk was impolite. They said we don’t have room only one. That one was for people with disabilities the toilet was too high and there was no bathtub. My reservation was with street view and you can see in the photo the view we got.

The only positive thing about this hotel were the room, big and spacious, and the location, super central. Although the moquette is unhygienic. I always appreciate a luggage rack but one in a room for 2 people is ridiculous. We also got unlucky with the bathroom as the shower curtain was mounted wrong so taking a shower meant creating a lake in the bathroom. The hotel is not very well organised, we had to wait a lot to check-in and when it was finally our turn, even though the room was ready, we would have had to pay to check in earlier for mere 50 minutes. Embarrassing. We left the luggages and came back later and had to queue again with all the guests that had just arrived, for more than half an hour. We only needed the key cards, we already did all the paperwork. They preauthorised 50€ per night on our cards, in case we wanted to use the room service or the restaurant, which we explained we didn’t. And if you looked at the room service menu, you wouldn’t want to as well.. I would expect a famous chain like the Hilton to know that “Taglietelle Carbonara” doesn’t exist, it’s “Spaghetti carbonara” or “Rigatoni alla carbonara”. Furthermore “Spaghetti bolognese” doesn’t exist as well, it’s “tagliatelle bolognese”. There’s a pool but it’s unclear if it’s available to every guest. The staff is not keen on divulging information. It would be nice if more of the staff would be able to speak English (and maybe a third language) as a lot of the guests are tourists from other countries.

Wir waren leider sehr enttäuscht... wir haben ein barrierefreies Zimmer gebucht... das einzig barrierefreie war die breitere Zimmertür... laut Hoteleigener Homepage und den Fotos gibt es Haltegriffe am WC und einen Duschsitz in der Dusche... die Vorrichtung für Haltegriffeist da aber nichts angebaut... Notrufleinen sollen vorhanden sein, es gibt nicht mal eine Vorrichtung dafür... nichts davon war vorhanden... auf Nachfrage erklärte man uns es gibt 2 Kategorien barrierefrei... stimmt Rollstuhlfahrer können ja laufen und stehen in der Dusche... innerhalb von 6 Tagen war kein Zimmertausch möglich... auf mein drängen hin bekam ich wenigstens einen klapprigen Duschhocker... weit entfernt dem eigentlichen Angebot... an der Rezeption am Anreisetag bei unsere Beschwerde ging der Manager weg und es interessierte ihn nicht mal... wenn ich barrierefrei buchen u mir die Fotos dazu anschaue erwarte ich das auch so... man sagte mir ich hätte ja vorher anrufen können und nachfragen... aber warum? Ich habe das gebucht was abgebildet war.. nur nicht bekommen... es wurde uns nichts angeboten zwecks Entschädigung oder so... im Gegenteil selbst das Parkhaus mussten wir voll zahlen obwohl die entsprechenden Parkplätze von Faulen benutzt wurden und die Schranke nicht funktionierte... Das Essen war hingegen völlig in Ordnung... auch die Sauberkeit war in Ordnung... Verbesserungen gint es immer, aber wenn was fehlte an Handtüchern wurde es sofort gebracht... alles in allem ein sehr zentrales Hotel, aber für körperlich eingeschränkte Gäste im Rollstuhl ungeeignet... da muss extrem nachgebessert werden