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Ulasan terverifikasi
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(48)
Positive reviews(45)
Reviews with photos/video(14)
Anonymous User
Standard Room
Menginap di Jul 2023
Couples
7 ulasan
4.7/5
Amazing
Diposting pada 26 Agt 2023
Room was clean and in good condition. Food was very delicious.
NitinGargCA
Deluxe Room
Menginap di Jan 2025
Family
17 ulasan
5.0/5
Outstanding
Diposting pada 19 Feb 2025
Nothing but perfect.
lokesht93
Menginap di Feb 2025
Family
5.0/5
Outstanding
Diposting pada 4 Mar 2025
I had visited with my parents and thanks to Very good hospitality, excellent food, very supportive and helpful staff, especially Shabbir Ahmed khan and Jahangir and team , the stay was very memorable . The place is nearer to gandola and the balcony view is very beautiful
Stay54510422482
Menginap di Des 2024
Family
5.0/5
Outstanding
Diposting pada 29 Jan 2025
I’ve had the time of my life here. Stunning views, great hospitality. Great cleanliness, the house keeping guys solved all the stated problems, with all smiles. A must visit in Gulmarg. A truly 5/5 experience. and especially housekeeping parvaiz and jhangair thnaku soo much heevan reteat
daskd24
Menginap di Des 2024
Other
5.0/5
Outstanding
Diposting pada 16 Jan 2025
3 days of mesmerizing stay with family. We’ve stayed in other big hotels at Gulmarg before (including Khyber) but this was a true gem. A bit off from the main gondola point and that walk in the snow is surreal. The rooms are super comfy and kept warm in winter. Amazing views. Staff are super courteous and super prompt. Food is good. If you are in Gulmarg to enjoy winter and snow and all things, Heevan Gulmarg is strongly recommended.
Vishnu P
Menginap di Des 2024
Couples
5.0/5
Outstanding
Diposting pada 12 Jan 2025
We had a pleasant stay at Heevan Retreat Gulmarg, where we spent two nights. The hospitality provided was commendable, and the accommodations were satisfactory. The cuisine was delightful, albeit somewhat pricey. The hotel is ideally located, just a ten-minute walk from the cable car. In winter, the surroundings resemble a paradise.
Climber31248640474
Menginap di Des 2024
Travel with friends
5.0/5
Outstanding
Diposting pada 2 Jan 2025
A very charming property, definitely a hidden gem in Gulmarg. Aesthetically a cute and rustic cabin atop a small hill--lined with carved wooden panels, embroidered fabrics, and beautiful carpets--it feels very cozy and welcoming. Staff is great--very pleasant and helpful, they accomodated food allergies and the food here was excellent! We ended up extending our stay here, partly because of how great this hotel was, and partly because of how stunning Gulmarg looks in January, covered under a blanket of snow. Overall, we're having a really lovely time here!
6/8
NorthStar62648538787
Menginap di Sep 2024
Family
5.0/5
Outstanding
Diposting pada 17 Okt 2024
In the entire Kashmir, this is the hotel where my entire family was happy with respect to out stay, foods, room heating and services rendered by the front desk and restaurant management. We took a suit (18) and took an extra bed. Slept peacefully for a whole 8 hours each night and enjoyed the food customised for us by Chef Mr. Jamdaz Khan under the leadership of Restaurant Manager Md. Ashraf. The security staff, front desk, and housekeepers were all cordial and helpful. The property, garden, view from room and restaurant all are beautiful. Would like to go back again and recommend others.
6/20
Sonam G
Menginap di Okt 2024
Family
5.0/5
Outstanding
Diposting pada 15 Nov 2024
Cosy and comfortable place to stay. Nice views of the snow capped peaks. Good place for families with kids. Close to Gondola. Courteous and caring staff. Shabir Ah Khan and M. Ashraf took good care of us and served us a delicious wazwan. Wonderful stay!
Guest User
Menginap di Feb 2025
Other
3.0/5
Diposting pada 28 Mar 2025
The service at the restaurant was outstanding especially Shabir Khan, Irfan Khan and Jehangir Khan. The hotel staff are very courteous. Sometimes the room becomes hot and we need to find out what to do. We wish the Hotel Heevan Retreat team all the very best
Guest User
Menginap di Feb 2025
Other
5.0/5
Outstanding
Diposting pada 23 Mar 2025
Fantastic experience and hospitality. Rooms n food was great 👍 thanks to Shabir khan for the hospitality n help. Rooms are cosy and staff is helpful . Rooms with balcony are having best view. In total a wonderful experience at Gulmarg with Heeven Retreat
Guest User
Menginap di Feb 2025
Other
5.0/5
Outstanding
Diposting pada 19 Mar 2025
Rooms were clean , beds were clean Bathrooms and showers were clean location beautiful especially from the balcony Food was great Showers excellent We would recommend this place to our friends and family Brie’s from lobby was amazing. Hope
Guest User
Menginap di Feb 2025
Family
5.0/5
Outstanding
Diposting pada 13 Mar 2025
Truly Heaven as it's name .....Superb location...Excellent service...All staff was very cooperative front desk, housekeeping and restaurant staff ... special mention Mr.Javed....Thank you Team Heaven retreat for Amazing experience 🙏
Emani K
Menginap di Agt 2024
Family
5.0/5
Outstanding
Diposting pada 9 Sep 2024
Very pleasant experience. Excellent service with all smiling faces around. Very courteous staff with pleasing manners. Restaurant offers a variety of delicious food for all age groups and regions of the world. I feel the best part of our trip is this beautiful place with a colorful atmosphere and beautiful flowers all ariund the hotel. It touches your heart.
6/7
Happiness06881073255
Menginap di Agt 2024
Other
5.0/5
Outstanding
Diposting pada 5 Sep 2024
I recently stayed at Heaven Retreat, and it was an outstanding experience. The property is stunning, with a serene atmosphere that makes it a perfect getaway. The food was absolutely delicious, offering a wide variety of dishes that catered to all tastes. A special mention to Mr. Riyaz at the front desk—his warm hospitality and attention to detail made our stay even more enjoyable and Gondola ride is in walkable distance 800 meters. Highly recommended for anyone looking for a peaceful and luxurious stay!
Tanggapan dari Properti: Dear Guest Thank you for choosing to stay at Hotel Heevan Retreat in Gulmarg and sharing your superb feedback on TripAdvisor. Amazing to read that you had a great stay and liked our hospitality. We all duly extend our sincere gratitude to you. We eagerly look forward to welcoming you again in the future. With best wishes & kindest regards! Imran Nazir Heevan Retreat Gulmarg Near Gondola,, Gulmarg 193 403 Kashmir Tel: 01954-254455, 254620 Mobile:- 9906537699