Pearl Gallery Hotel Guiyang

The location of the hotel is not ideal so they try to make it up with service. However the service is not up to standard. Lulu offered transfer from hotel to railway station this morning but she forgot to book the car! They want to help in many aspects but in vain and caused inconvenience and disturbance to the guests

Excellent service with personal touch , Facilities is clean , Staffs very attentive breakfast is amazing . A must visit whenever you are in Guiyang !

The service at the hotel is the best I have experienced so far anywhere in the world. The front desk and bartenders, servers like Judy, Elsa and Ivy constantly offered help, providing snacks, fruits and soup, afternoon tea and hands with luggages. and room services. The breakfast is ample with choices and cookers/servers go all the way beyond to help guests … keep up with good services and the hotel will win hearts of people and be rewarded.

One word to describe our stay at Maison Albar is spectacular. We received spectacular service, spectacular food and got upgraded to a spectacular room. Our concierge Alex, greeted us with warm smiles and helped us with everything thing that we needed. He ensured that our stay was comfortable, checked up on us in case we needed anything and was always available if need be. If I had to rate all of my stays in hotels throughout my life, I would definitely say that Maison Albar comes out on top. Their customer service is so phenomenal from the moment you enter to the moment that you leave. If I could live out of any hotel for the rest of my life, I’d choose this one. We stayed here for an occasion - a birthday celebration. We received complimentary drinks, cakes as well as dishes when we went for their exceptional 7-course fine dining experience. Eric, the manager of the restaurant makes sure to tell you what you’re eating, makes sure that you’re comfortable and makes sure that you don’t have any needs because everything is met before asking for anything. The room itself is meticulously clean, spacious they provide you with high end amenities, complimentary stocked up fridge and Maison Margiela products that leaves you with a naturally perfumed scent. I also love the the daily fruit, beverages and afternoons snacks that they leave in your room. If you are still feeling peckish after all this, you can pop into their French bakery on the ground floor, just in case you wanted an extra indulgence. Also, please also try out their delectable breakfast buffet spread. Thank you to the staff at Maison Albar for making us feel welcomed, comfortable and special.

非常滿意！非常推薦！非常快樂！ 第一次來貴陽，還是自己一個人，還是打算住亞朵的，在訂酒店前剛好刷到xhs上有人在推薦這家珍珀，説是貴陽服務天花板，對服務非常在意的我、又恰逢生日，再看看價格，即使在春節也非常合理，還包早午餐，送晚餐、下午茶、雞尾酒，而且門口就是很fancy的阿雲朵倉、離北站也近！就它了！ 管家服務真的超級nice！ 不僅僅對尊貴會員，而是對每一個普通住客都如此上心！有效溝通、理解客户需求、説人能聽懂的有邏輯的話、想客户所想、基本不拒絕任何合理要求～～～～❤️ 反正它絕對是我會再去貴陽的原因之一！ 點名表揚Gina、Elsa、Myles！直到最後，這麼好的服務，也沒人問我可不可以寫個好評，簡直不可思議，完完全全是我真心喜歡才寫的！

服務人員無論哪個崗位，男孩和女孩都很好看，不一定是臉特別漂亮，但能感覺到酒店是包容員工有自己的品味和風格的，所以大家的審美都很好。 大堂的音樂也一直蠻有品味的。 樓下就是阿朵雲倉，簡單逛了逛，雖然不是我會買和吃的品類，但如果喜歡拍照打卡，應該還是挺好拍的。附近好像還有一個貴陽蠻有名的金牌咖啡店。 總之，是為了服務和衞生，未來應該會持續住的酒店沒錯了。