Hotel Sheraton di Guangzhou

The hotel sent us a surprise birthday cake on my husband’s birthday. We came back at night and found a birthday cake on the side table. My mom’s felt cold at night even we’ve adjusted the air conditioning. The staff arranged a heater in her room. Great service. Convenient location. Value for money. Highly recommend.

Fantastic value for 5-star luxury! The Oakwood exceeded our expectations. Good location near the Parc Central mall (and many others). Staff were helpful when we found our room too warm (no aircon in the winter and our room was on the southside getting full sun). Did everything they could to solve the problem. We ended up extending our stay to 3 nights. We did not try the breakfast.

An exceptional hotel experience! Warm and professional welcome at check-in, and the rooms are clean, spacious, and elegantly furnished. Highly recommended and definitely worth coming back!

Front desk Carol is very helpful. Fast check in. Houskeeping is doing good job, room is spacios and clean, water pressure good. Overall is very good.服务员徐桂清is kind enuf to provide four bottles drink during second day after knowing we bringing 2 kids. Thank you.

Our stay at Fraser Suites Guangzhou in the Two Bedroom Executive suite was nothing short of exceptional. From the moment we arrived, we were impressed by the level of comfort and convenience offered. The beds were incredibly comfortable, allowing us to enjoy restful nights after long days of exploring the city. The internet speed was fast and reliable, making it easy to stay connected with family and friends through Facebook, Instagram, and WhatsApp. We particularly appreciated the spacious bathroom, featuring a luxurious bathtub with great view! The warm water available from all the taps in the apartment and heated toilet seats were a delightful touch. The well-equipped kitchen made our stay even more convenient, with kettles, bowls, plates, cups, utensils and a large fridge. We also appreciated the availability of dishwashing and laundry liquids, making it easy to maintain our space. The washing machine and dryer were user-friendly, and the rooms were impeccably clean. The daily housekeeping service was outstanding, ensuring we always returned to a fresh and tidy environment. The hotel staff were friendly, attentive, and efficient, always ready to assist with any requests we had. Their hospitality truly enhanced our experience. The location couldn't be more ideal—surrounded by a variety of restaurants, massage options, and shopping, with the MRT station conveniently located just downstairs. This made exploring Guangzhou incredibly easy and enjoyable. Overall, our experience at Fraser Suites Guangzhou was outstanding, and we would highly recommend it to anyone looking for a comfortable and convenient stay. We look forward to returning in the future!

My stay at the hotel was wonderful, The staff english speakers that was friendly and attentive, both in the reception and concierge (Annie and Tony), always making sure that I had everything I needed for a perfect stay. The breakfast was good with western and chinese food. I got early before the official check-in time and get the room immediately, The room was comfortable, clean and well-equipped, with great view of Guangzhou. The location was good near the east railway station and metro ＜1km.

The hotel location is excellent, it's right back three famous shopping malls (Tianhe City, Tianhuan Parc Central and Grandview Mall) in Guangzhou. You have all the convenience to get and also not far to visit all the landmarks. AEON and Ole supermarket aren't that far. The best is right next door to shopping areas and also amusement from Grandview Mall. There are many selections of foods around and also Guangzhou Marriott Tianhe has one of the best breakfast buffets. I highly recommend they can speak English as well. Very clean and service is top notch. Ann Li is always courteous to keep our satisfaction. She has done a marvelous job. Thank you Guangzhou Marriott Tianhe.