Lavande Hotel

After twice staying at Lavande in Dongguan, the Conghua branch was a big disappointment. The guy on reception was clearly not properly trained. He broke the back of my passport by bending it backwards, unnecessarily to fit it into the scanner which is designed to receive the whole passport. He assigned a smoking room on the wrong floor when I booked a non-smoking room on a different floor. The shelf was not clean. The drying line was wrongly fitted. The sink was rusty. The switches by the door are in the wrong orientation. These are not staff problems but show the poor quality of construction. The view from the windows was the best thing. The other fittings were good, but not as good as Dongguan. When I returned on my second day, my room key was deactivated. Very annoying. I didn’t have this problem at Dongguan. I will stay near Guangzhou airport next week. I decided not to choose Lavande for a fourth time, based on the poor service at Conghua.

Clean and well maintained hotel.

我感謝每一家接納寵物入住的酒店！但是酒店也還得努力做的更好 每處細節 比如走廊和電梯都沒有空調 走進電梯就像是個蒸籠似的 還有房間沒有咖啡 商務套房沒有全身鏡也是奇怪 更無法理解的是 我們房間居然無緣無故電被跳閘了2次 總的來説還是比較不錯的酒店吧 停車也方便 感謝寵物友好！

設施較新，衞生也好，服務也到位，自助早餐管飽。要吐槽的是整棟樓的普通房型居然衹四樓共用兩個洗衣機，非常的不方便，經常有人選洗個一兩個小時的，而且烘乾後衣服還是濕潤的非常燙手！而且掛在房間裏曬一天也不幹，什麼時候改進一下才行。

酒店很方便，旁邊有個大商場。房間整潔乾淨，床品舒適。沖涼有歌聽。冷氣夠凍，寧靜，佢有聽到街的車聲。早餐很好味。下次一定會再來住

新開不算久，但是衞生每次住的都比上一次更惡劣，房間沒開窗還要有蚊子，一晚上沒睡好，真這麼“幸運”嗎？每次住的房間都是臟得不行或者有破洞，上次反饋過問題説會改善，但是這次又這樣…不安全清潔的嗎？