Area C, the Canton Fair Complex, No. 681 Middle Fengpu Road, Haizhu District, Guangzhou, Guangdong, 510335, ChinaLihat Detail Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam
Ulasan Tamu
4.7/5
Luar Biasa
1976 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.8
Fasilitas4.7
Layanan4.7
Kebersihan4.8
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Semua ulasan(1976)
Ulasan positif(1935)
Ulasan dengan foto/video(362)
Resepsionis sangat ramah(190)
Kamar luas(173)
Sarapan lezat(167)
Cocok untuk perjalanan bisnis(59)
Menu prasmanan enak(56)
Pemandangan sungai menakjubkan(42)
Kolam renang sangat bagus(37)
Kolam renang bersih(8)
Buruk(41)
DEMICHOI
Westin Kamar Premium Twin Bed
Menginap di Jun 2023
Keluarga
2 ulasan
1.0/5
Diposting pada 17 Jul 2023
1. Meja depan tahu bahwa perjalanan ini dengan anak-anak, tetapi tetap mengatur ruang merokok, operasi macam apa ini?
2. Pembersihan kamar tidak profesional, dan peralatan di kepala tempat tidur terbalik dan saya tidak menemukannya.
3. Minta bagian kamar untuk mengirimkan perlengkapan mandi anak, sikat gigi, dan tidak ada sandal dan jubah mandi anak.
4. Sebagai jaringan hotel bintang lima yang sudah tua, manajemen internal Westin terlihat sangat buruk.
5. Satu-satunya fitur penebusan adalah ada lebih banyak pilihan untuk sarapan.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Tamu yang terhormat, Terima kasih telah memilih untuk menginap di The Westin Canton Fair dan berbagi komentar Anda dengan kami. Saya sangat menyesal bahwa masalah staf hotel selama pengalaman ini telah memengaruhi pengalaman Anda, yang telah memberi Anda pengalaman dan ketidaknyamanan yang tidak menyenangkan, dan kami menyampaikan permintaan maaf kami yang tulus. Manajemen hotel sangat mementingkan pendapat Anda dan telah menyampaikannya kepada manajer kantor depan dan pengurus rumah tangga administrasi untuk memastikan bahwa situasi serupa tidak akan terjadi lagi. Pada saat yang sama, hotel akan memperkuat pelatihan pengetahuan profesional dan keterampilan layanan staf, berharap dapat memberi Anda layanan yang lebih baik dan pengalaman Westin yang lebih personal, intuitif, dan dinamis saat Anda menginap di lain waktu. Kami harap Anda akan memberi kami kesempatan untuk melayani Anda lagi. Kami dengan tulus berharap dapat bertemu dengan Anda lagi dan menciptakan lebih banyak kejutan!
Mingtianheyiwaibuzhidaonagexianlai
Westin Executive Premium Twin Bed Room
Menginap di Mar 2023
Bisnis
15 ulasan
1.0/5
Diposting pada 14 Apr 2023
Pengalamannya tidak terlalu bagus. Ada juga pemrosesan downgrade untuk kunjungan pertama di hotel. Saya sering memesan hotel, jika tidak ada kamar saat itu, biasanya upgrade. Kali ini diturunkan. Kedua, fasilitas kamar kebanyakan sudah tua dan buruk, seperti masalah air yang menetes di keran kamar mandi. Kamarnya tidak hemat biaya. Pemandangan malam begitu-begitu.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Tamu yang terhormat, terima kasih telah memilih untuk menginap di The Westin Canton Fair, dan terima kasih telah meluangkan waktu untuk membagikan pengalaman Anda. Saran ini sangat membantu untuk meningkatkan kualitas layanan kami. Mohon terima permintaan maaf kami yang tulus. Kami telah secara aktif melakukan peninjauan dan peningkatan internal sesuai dengan saran Anda, dan berharap dapat memperoleh pengertian Anda. Menantikan kunjungan Anda ke The Westin Canton Fair lagi untuk merasakan optimalisasi dan peningkatan kualitas layanan!
Fanfyuwei
Westin Deluxe kamar dengan tempat tidur king size
Menginap di Nov 2022
Bisnis
40 ulasan
1.0/5
Diposting pada 14 Des 2022
Sejujurnya, saya telah tinggal di banyak hotel, tetapi tidak ada kabel pengisi daya yang disediakan. Saya diminta untuk memindahkan mobil di pagi hari, dan saya harus menelepon 114 setiap 8 menit sekali. Ini adalah pertama kalinya saya menemukan ini situasi di hotel ini (tempat parkir berada dalam jangkauan hotel, dan tidak mempengaruhi perjalanan orang lain. Tidak ada tanda yang menunjukkan bahwa tempat parkir pribadi tidak dapat diparkir) Sangat buruk, dan layanan switchboard di malam hari terlalu malas untuk mengeluarkan suara Ketidakpedulian yang dirasakan melalui telepon jauh berbeda dengan sikap switchboard yang memeriksa keesokan harinya. Tidak ada kapas di perlengkapan mandi, dan fasilitas pendukungnya tidak lengkap. Tidak akan datang lagi.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Tamu yang terhormat, Terima kasih telah memilih untuk menginap di The Westin Canton Fair dan berbagi komentar Anda dengan kami. Kami sangat menyesal bahwa pengalaman Anda dipengaruhi oleh parkir dan sikap pelayanan yang buruk dari staf switchboard malam selama pengalaman ini. Kami menyampaikan permintaan maaf kami yang tulus atas pengalaman yang tidak menyenangkan dan ketidaknyamanan yang Anda alami. Manajemen hotel sangat mementingkan pendapat Anda dan telah menyampaikannya kepada Director of Housekeeping untuk memastikan bahwa situasi serupa tidak akan terjadi lagi. Pada saat yang sama, hotel akan memperkuat pelatihan pengetahuan profesional dan keterampilan layanan staf, berharap dapat memberi Anda layanan yang lebih baik dan pengalaman Westin yang lebih personal, intuitif, dan dinamis saat Anda menginap di lain waktu. Kami harap Anda akan memberi kami kesempatan untuk melayani Anda lagi. Kami dengan tulus berharap dapat bertemu dengan Anda lagi dan menciptakan lebih banyak kejutan!
Huanghui
Westin Deluxe kamar dengan tempat tidur king size
Menginap di Apr 2023
Bisnis
3 ulasan
1.2/5
Diposting pada 28 Mei 2023
Tidak ada peraturan hotel di bawah perlindungan KUH Perdata. Tamu yang belum makan selama 12 jam harus menunggu selama 3 jam karena takeaway tidak diperbolehkan naik ke atas. Katanya ada masalah keamanan makanan. Saya bertanya saya untuk turun dan mengambilnya. Saya mencuci pakaian saya sendiri. Bagaimana cara melanjutkan, akhirnya berkompromi, mengirimkannya dan melemparkannya sekitar 3 jam, tolong jangan izinkan pengiriman makanan diantar ke atas, harap tandai di peron , tolong beri tahu meja depan, Westin tidak kurang menginap, tempat ini paling mengejutkan saya
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Tamu yang terhormat, Terima kasih telah memilih untuk menginap di The Westin Canton Fair dan berbagi komentar Anda dengan kami. Kami sangat menyesal bahwa pengalaman Anda dipengaruhi oleh masalah bahwa takeaway tidak dapat diantarkan ke kamar selama pengalaman ini, yang telah memberi Anda pengalaman yang tidak menyenangkan dan ketidaknyamanan, dan kami menyampaikan permintaan maaf kami yang tulus. Pada saat yang sama, hotel menyambut Anda untuk menghubungi kami lebih lanjut dan berbagi pengalaman dan pendapat yang lebih berharga. Kami dengan tulus berharap dapat bertemu dengan Anda lagi!
Wei Liang
Westin Deluxe kamar dengan tempat tidur king size
Menginap di Nov 2024
Bepergian dengan teman
6 ulasan
4.7/5
Menakjubkan
Diposting pada 9 Jan 2025
Excellent stay. Book the room comes with breakfast and dinner buffet. Both are outstanding, dinner provided lobster and salmon wellington. Recommended to try their dinner buffet. Everything is prefect except the location is a bit far to some of the attractions area.
Terjemahkan
6/11
Tanggapan dari Properti: Thank you for staying with The Westin Pazhou and sharing your experience with us. We are glad to learn that you’ve enjoyed your stay. Your kind compliments for our staff and food would be a great encouragement and inspire us to continually deliver attentive services to guests. Hopefully you could always find The Westin Pazhou the best place to escape and relax. Sincerely look forward to seeing you again soon!
Tamu
Westin Kamar Premium dengan Tempat Tidur King Size
Menginap di Sep 2024
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 4 Jan 2025
Very close to expo venue and breakfast is complete and alot of variety.
Thank you to receptionists they are very helpful and patience. Unforgettable memories!!
Terjemahkan
Tanggapan dari Properti: Thank you for staying with The Westin Pazhou and sharing your experience. We are glad to know that our hotel has provided you and your wife comfort and convenience during your vacation. We sincerely appreciate your gracious comments and generous feedback on our colleagues which I look forward to sharing with our team as this will certainly motivate them to delight our guests. We sincerely look forward to your next visit!
Tamu
Westin Deluxe kamar twin bed
Menginap di Okt 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 14 Nov 2024
Great place, high standard. Breakfast tasty, not same everyday
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you for staying at The Westin Pazhou and sharing your experience on Ctrip. We are thrilled to know you have experienced the warmest welcome at our hotel. It is our honor to offer you comfort and care during your stay. Hopefully you get much better now and we sincerely look forward to making your next visit a renewal!
Ling Yi Elaine
Westin Executive Deluxe Twin Bed Room
Menginap di Agt 2024
Bisnis
1 ulasan
4.0/5
Luar Biasa
Diposting pada 15 Sep 2024
It is a relatively old hotel with an older style design and facilities in the room. There is no coffee machine in the room which disappointed me a lot but there is a really good buffet breakfast so maybe you can bring a coffee from the breakfast place to your room (they provided paper cups for takeout.)
The room is spacious but I think most hotel rooms in China are spacious and this is not the best one because the two beds are close which is somehow embarrassing if you sleep that close to your colleague. There are some partitions in the room, and you need to close that partition before you use the shower room and toilet. There’s another embarrassment because the partitions can not be closed very tightly…
My room has free access to the executive lounge, which offers finger sandwiches and snacks in the morning and evening time. There are alcoholic beverages provided during happy hour and I found many people went there for dinner because they provided hot dishes during happy hour too.
The bedding is not good, the mattress is not comfortable enough and the quilt/ duvet seems too thick unless you make your room temperature 20 or below.
The only better thing in the room is the charging dock for my iPhone & Apple Watch🤷🏼♀️
My room faces the canton fair exhibition centre, I cannot say it’s a good or bad view. There’s a free gold cart transportation offered for exhibitors (not every day and no service from 12-2 pm), which can help you a lot if your exhibition area is not at Zone C (the hotel is just next to Zone C, around 10-15mins walk to Zone A and B.
Terjemahkan
6/7
Tanggapan dari Properti: Thank you for staying at The Westin Pazhou and taking time to share reviews. As the only hotel with direct access to Canton Fair Complex, we are always devoted to providing more convenience and comfort for guests. We understand how busy and tired it would be after spending a whole day in the fair. Hopefully The Westin Pazhou could always be the oasis for you to relax and feel renewal. And your feedback regarding to the equipment problem provides our hotel with valuable information that we can review to improve in the future. We will investigate into this problem. Sincerely look forward to seeing you again soon.
Expat
Westin Deluxe kamar twin bed
Menginap di Mei 2024
Sendiri
124 ulasan
4.7/5
Menakjubkan
Diposting pada 23 Jun 2024
Everything about the hotel is great, however the service is what saves its flaws. The hotel can improve with updated tech for the phone charger, energy output of refrigerator, and charging capability of USB ports (amenities/facilities). The reception is aware of this, and helped accommodate need. The staff has strong bilingual skills for those more novice with translation devices. Much appreciated.
I would say the check-in/check-out staff as well as concierge and restaurant staff carry the needs more so than other hotels. However, the hotel need not have prices so high compared to nearby hotels considering location amenities limited in the Expo/Poly area. I feel the Marriot Bonvoy umbrella can ensure Westin implements better rates.
I give a 5 on the location as it relates to the reason of my visit for a conference. I did not leave the island with the exception of Canton Tower buffet, as there is enough to do for a short weekend (beer park, metro museum, ancient port). The room service menu choice was perfection, and way better food options than the revolving restaurant at Canton Tower (compare price).
Terjemahkan
6/12
Tanggapan dari Properti: Thank you for all your kind words and recognition toward The Westin Pazhou. As the only hotel with direct access to the Canton Fair Complex, we try to improve our service in every aspect and provide more renewal experience to our valuable guests, especially business travelers. And your kind feedback towards our room and buffet restaurant has always been a great encouragement for us. We sincerely look forward to your next stay with us soon!
Tamu
Westin Deluxe kamar dengan tempat tidur king size
Menginap di Apr 2024
Sendiri
1 ulasan
4.7/5
Menakjubkan
Diposting pada 21 Mei 2024
I went to Guangzhou just to go to my favourite band’s live concert. On the day of the concert, I went to the wrong concert venue and returned to the hotel to talk to Iris, a member of the reception staff. She immediately arranged a taxi for me and I made it safely to the start of the concert. The porter, whose name I don't know, was also really helpful in assisting me to use the ATM! It was indeed first-class service from the Westin. Thank you so much!
Terjemahkan
Tanggapan dari Properti: Thank you for staying with us during your concert trip. It is glad to learn that you’ve enjoyed your stay, especially the formal greeting and the room. Also, your recommendation will be a great encouragement for all of us to constantly provide instinctive service to our valuable guests like you. Sincerely look forward to seeing you soon!
Pengguna Anonim
Westin Deluxe kamar twin bed
Menginap di Apr 2024
Bisnis
16 ulasan
4.2/5
Luar Biasa
Diposting pada 12 Mei 2024
Good amenities, cleanliness and just beside canton fair ground. Suitable for business traveller. Nice canton food restaurant at level 2.
Terjemahkan
Tanggapan dari Properti: Thank you for taking time to review The Westin Pazhou. As a business hotel possessing direct access to the Canton Fair Complex, we commit to deliver outstanding service to all valuable guests, especially when they are attending a fair like you did. Also thanks for your kind recognition towards hotel staff, guest room and restaurant. It will be a great encouragement for us to constantly offer personal and instinctive service. Sincerely looking forward to your next stay with us!
NOMINERDENE
Westin Deluxe kamar dengan tempat tidur king size
Menginap di Okt 2024
Pasangan
8 ulasan
4.2/5
Luar Biasa
Diposting pada 4 Nov 2024
Location is very convenient to join Canton fair. You can register a blue badge on online and take from the hotel before coming Guangzhou. However price getting 4-5x higher than regular days during Canton fair.
Terjemahkan
Tanggapan dari Properti: Warm greetings from The Westin Pazhou! Thank you very much for your comments regarding your recent visit here. It is our greatest pleasure to constantly offer customized and attentive services to all of our valuable guests like you. Hopefully The Westin Pazhou could always be your first choice whenever travel brings you back to Guangzhou.
Mihaita Costin
Westin Deluxe kamar twin bed
Menginap di Des 2024
Bisnis
1 ulasan
4.7/5
Menakjubkan
Diposting pada 16 Jan 2025
A very good hotel with good amenities but a little far from the busy centre
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,感謝您選擇下榻廣交會威斯汀酒店,並與我們分享入住體驗。酒店所有客房均配備威斯汀品牌專屬的天夢之床,非常柔軟舒適,希望能為您打造一夜酣眠。同時,酒店距離琶洲地鐵站和公交車站步行約5分鐘,可便利地到達市區。真誠期待您的下次光臨!
TariqSaad
Westin Executive Deluxe Twin Bed Room
Menginap di Okt 2024
Bisnis
5 ulasan
4.5/5
Sangat Baik
Diposting pada 22 Jan 2025
Very near to the fair center, a very nice experience apart from the swimming pool
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,感謝選擇下榻廣交會威斯汀酒店並與我們分享入住體驗。酒店位於廣交會展館C館,所有客房均坐擁一線江景或城景,視野開闊,可為您營造無可比擬的舒適。感謝您對酒店的認可,我們衷心期待您的下次光臨。
pnaypie
Westin Deluxe kamar twin bed
Menginap di Jun 2024
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 14 Jul 2024
Guangzhou was even more satisfying because of my stay at The Westin Pazhou. The customer service was impeccable. Janvhou and Angelina were very helpful and hospitable and though English was challenging at times, I was able to supplement with Google translate to communicate with the attendants. Food at the lobby was comparable to American prices so you are better off eating outside. The location while quiet is not within walking distance to where the shops and restos are. I suggest you have DiDi downloaded on your phone to call for a ride. The pool was awesome - they had a steam room and a sauna and you can rent a swim cap but I bought mine for about $7 USD. If you are going to splurge on their food, go for the buffet breakfast as the dinner was so so.
Terjemahkan
Tanggapan dari Properti: Thanks for staying at The Westin Pazhou and taking time to review our hotel. We feel indeed grateful to see your nice words towards our staff and swimming pool. We are sorry to learn that you encountered problem with the food price and buffet dinner. Your kind feedback will be crucially important for us to constantly improve our service. Thank you!