Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Mouldy carpet, smells like humidity.
We were given a room which hadn’t been clean, even if we checked in after 5pm. The staff were kind but looked overworked.
Blanket was stained with red lipstick. Bathroom was dirty. This hotel is way below Holiday Inn standards. I wouldn’t recommend anyone to stay here unless you are absolutely desperate for a place outside of downtown Guanajuato.
Terjemahkan
Rafael
Menginap di Agt 2023
Lainnya
4.0/5
Luar Biasa
Diposting pada 7 Agt 2023
The facilities are in desperate need to repairs and updates. There’s a lack of detail to cleaning the bathrooms, shower had mold on the tile floor
Terjemahkan
Rafael
Menginap di Apr 2023
Keluarga
5.0/5
Fantastis
Diposting pada 3 Apr 2023
Hotel is situated in a quiet area and there are many places to dine in within a walking distance. Very safe and enjoyable hotel for a family time.
Terjemahkan
Aldo
Menginap di Mar 2023
Pasangan
5.0/5
Fantastis
Diposting pada 22 Mar 2023
Nice and quiet room suite. Very good breakfast. Antonio from FrontDesk provided outstanding service Safe underground garage. Motorcycle trip. All good.
Terjemahkan
john
Menginap di Des 2022
Lainnya
5.0/5
Fantastis
Diposting pada 30 Des 2022
Every staff person with whom I came in contact was congenial, friendly, and professional. Each one seemed happy to work there. A warm environment.
Terjemahkan
Santos
Menginap di Des 2022
Keluarga
5.0/5
Fantastis
Diposting pada 20 Des 2022
The service and the breakfast was excelent
I love the place this is my secont time staying in that place
Terjemahkan
Garrett
Menginap di Nov 2022
Lainnya
3.0/5
Diposting pada 5 Nov 2022
We specified late check in and they gave away our room! 😳 happened to others in our party too!
Terjemahkan
Ignacio
Menginap di Feb 2023
Lainnya
4.0/5
Luar Biasa
Diposting pada 27 Feb 2023
Great location, i would stay again if i come to Guanajuato
Terjemahkan
Sarah
Menginap di Agt 2022
Lainnya
3.0/5
Diposting pada 30 Agt 2022
The hotel was generally okay. I asked for a quiet room (as I was battling an infection) and they gave me a very quiet room and the location outside of the city was generally quiet. I had a problem with my billing, though. For foreign travelers—BEWARE—the hotel automatically converts charges into US$ — racking up an unnecessary $10 conversion charge, which did not match the online price quoted me in my reservation. I spent two months in Mexico traveling and this was the only hotel that did it this way (again, at airports and at other vendors the choice is always clearly explained and given to a customer). Other than that, the hotel was okay. I did appreciate the quiet room and follow up service.
Terjemahkan
John
Menginap di Jul 2022
Lainnya
4.0/5
Luar Biasa
Diposting pada 25 Jul 2022
Room cleaning 2 days late
One of 3 room was not ready 3pm check-in
No coffee until 630am
Terjemahkan
Greg
Menginap di Jun 2022
Lainnya
5.0/5
Fantastis
Diposting pada 22 Jun 2022
I liked the breakfast area, the indoor pool and the excellent service of the staff. I did NOT like that the Junior Suite was located at the noisy front entrance area of the hotel AND that they sent the SMOKER guests to this are a to sit at a table and talk until the late hours of the evening. Move the smokers away from the rooms to avoid this annoying noise. Breakfast food was quite good.