Yume Dream Genting Highlands

Ulasan Yume Dream Genting Highlands

Yume Dream Genting Highlands

1, Jalan Ion Delemen, Genting Highlands, Pahang, 69000, MalaysiaLihat Detail Hotel
Yume Dream Genting Highlands
Yume Dream Genting HighlandsYume Dream Genting HighlandsYume Dream Genting Highlands
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Yume Dream Genting Highlands

8.3/10
Very Good
78 ulasan
Ulasan terverifikasi
Location8.0
Amenities8.5
Service8.3
Cleanliness8.5
Filter berdasarkan:
Urutkan berdasarkan:
All reviews(78)
Positive reviews(71)
Reviews with photos/video(34)
Awesome stay(18)
Clean and tidy(12)
Awesome rooms(12)
Friendly staff(11)
Large rooms(5)
Awesome amenities(4)
Negative reviews(7)
SHU YEN
Deluxe King
Check-in Mar 2025
Couples
1 ulasan
8.5/10
Very Good
Diposting pada 21 Apr 2025
The location is a little far from Genting. But the scenery here is good and the room is big and comfortable.
Tanggapan dari Properti: Dear Guest,Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer Care.
Robert TK
Deluxe Twin
Check-in Feb 2025
Solo travelers
20 ulasan
6.5/10
Diposting pada 23 Mar 2025
I tried to negotiate with the hotel to cancel my stay for one night as I have an urgent matter to do, and there is no train to go back. The hotel rejected the request.  Too bad
Tanggapan dari Properti: Dear Guest,We deeply apologize for any inconvenience or grievances caused during your stay at Yume Dream Genting Highlands. Please be assured that this is not reflective of our values and standards. Our hotel is alwaysstriving for improvement, and we greatly appreciate your honest review and opinions.Your complaint will be immediately relayed to the relevant staff to address the issue. Meanwhile, pleaseallow us the opportunity to rectify our mistakes. Once again, we sincerely apologize for any inconvenience you experienced during your stay. We hopeto welcome you back and ensure that your next visit will be flawless.Regards, Customer Care
Aaron Ong K S
Deluxe Twin
Check-in Feb 2025
Travel with friends
6 ulasan
9.0/10
Great
Diposting pada 17 Mar 2025
It's a very good deal. The room was big and clean. With a balcony too. Not too far from Genting Theme Park and etc. Definitely worth the money. Exactly like a studio room.
Tanggapan dari Properti: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer care.
Guest User
Deluxe King
Check-in Feb 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 9 Mar 2025
Got a free upgrade and stayed at Ion Majestic, love and wanted to try the heated pool but it was under maintenance so we wouldn't be able to try. I was a regular at Ion Delemens before I tried to book with Trip.com, so definitely will prefer and choose to stay at Ion Majestic as it has easier access than Ion Delemens. Killer view but I guess as not a morning person, I wouldn't prefer the bright curtains in the morning😅 Overall, 5 out of 5 still.
Tanggapan dari Properti: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer care.
chan Yong hong
Deluxe King
Check-in Feb 2025
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 10 Mar 2025
The price may be high for a single traveler, but it is a good place for a family to stay.
Tanggapan dari Properti: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer care.
Guest User
Deluxe Twin
Check-in Mar 2025
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 2 Apr 2025
Excellent customer service and I have enjoyed the accommodation here.
ginny
Deluxe Twin
Check-in Jan 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 12 Feb 2025
Thanks so much for free upgrade to Wyndham Ion majestic. It is very new hotel. Room is clean, comfortable. Car park is easy access to the floor also. Quite cool.
Tanggapan dari Properti: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer care.
Guest User
Deluxe Twin
Check-in Feb 2025
Couples
10 ulasan
10.0/10
Outstanding
Diposting pada 20 Mar 2025
Excellent stay. Really love this please the staff is super friendly.
Tanggapan dari Properti: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day! Regards, Customer care
Guest User
Studio Twin
Check-in Des 2024
Travel with friends
2 ulasan
10.0/10
Outstanding
Diposting pada 2 Feb 2025
Got a free upgrade to Wyndham ... rooms are clean and comfortable..nice rain shower...nice for a good night's sleep
Tanggapan dari Properti: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer care.
Anonymous User
Deluxe Twin
Check-in Feb 2025
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 29 Mar 2025
Nice comfortable place, easy check in, free parking provided
Anonymous User
Deluxe Twin
Check-in Des 2024
Travel with friends
2 ulasan
9.5/10
Amazing
Diposting pada 11 Jan 2025
My first time travel with friend to genting. The place is so nice, clean and the hotel staff so friendly even not Malaysian. But the staff really friendly i like it. The place not really far from Genting Skyworld. It’s nice. But the food so pricey. So nice and ok. Next time bring more money for food only haha.
Vincentissme
Deluxe Twin
Check-in Feb 2025
Travel with friends
8 ulasan
9.5/10
Amazing
Diposting pada 2 Mar 2025
Free upgrade to sister hotel - - Wyndham Hotel.
Tanggapan dari Properti: Dear Guest, Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer care.
Guest User
Deluxe King
Check-in Feb 2025
Couples
1 ulasan
7.0/10
Diposting pada 26 Mar 2025
Overall good but just the location
Guest User
Deluxe King
Check-in Mar 2025
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 18 Apr 2025
Great hotel
Tanggapan dari Properti: Dear Guest,Thank you so much for your positive feedback! We're glad to have you as our customer and it makes us incredibly happy to know that you enjoyed your stay. We'll continue working hard to provide you with an excellent experience. Have a good day!Regards, Customer Care.
Kwok Yin
Deluxe Twin
Check-in Sep 2024
Family
12 ulasan
7.0/10
Diposting pada 21 Okt 2024
Excellent service.Big room with beautiful long distance view. See sunset and sunrise.All facilities are good. Clean ,tidy. At first,we have booked in another hotel. We stayed there one night. We surrenderef all the rent. That one is extremely terrible and rent is much higher. We could not breathe in a smoking room. Thanks for reception Manager Authur and Zakir (photos）：pleasant and helpful. We certainly choose your hotel.