Holiday Inn & Suites Geelong, an IHG Hotel

Ulasan Holiday Inn & Suites Geelong, an IHG Hotel

Holiday Inn & Suites Geelong, an IHG Hotel

40 Ryrie St, Geelong, Victoria, 3220, AustraliaLihat Detail Hotel
Holiday Inn & Suites Geelong, an IHG Hotel
Holiday Inn & Suites Geelong, an IHG HotelHoliday Inn & Suites Geelong, an IHG HotelHoliday Inn & Suites Geelong, an IHG Hotel
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Ulasan Tamu tentang Holiday Inn & Suites Geelong, an IHG Hotel

9.3/10
Great
97 ulasan
Ulasan terverifikasi
Location9.4
Amenities9.1
Service9.2
Cleanliness9.4
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All reviews(97)
Positive reviews(94)
Reviews with photos/video(16)
Awesome stay(27)
Awesome rooms(24)
Convenient location(11)
Parking difficult(8)
Delicious breakfast(8)
Large rooms(7)
Perfect for business trips(6)
Located downtown(5)
Negative reviews(3)
Guest User
Standard Room
Check-in Nov 2024
Solo travelers
4 ulasan
10.0/10
Outstanding
Diposting pada 29 Des 2024
I recently stayed at this hotel, and it exceeded my expectations in every way. The cleanliness was impeccable - every corner of the room and common areas was spotless. It's clear that the staff takes great pride in maintaining a high standard. The location couldn't have been more convenient, with easy access to nearby attractions, restaurants, and transportation options. It made exploring the area a breeze. Speaking of the staff, they were exceptional - friendly, attentive, and always willing to help. Whether it was a quick question or a special request, they went above and beyond to ensure a comfortable stay. Overall, I highly recommend this hotel to anyone looking for a clean, well-located place with fantastic service. I'll definitely be back for my next visit!
Tanggapan dari Properti: Dear Guest,Thank you so much for your glowing review! We’re absolutely thrilled to hear that your stay exceeded your expectations in every way. Maintaining impeccable cleanliness is a top priority for us, and we’re delighted that you noticed and appreciated our efforts.Our location is indeed one of our key highlights, and it’s wonderful to hear that it made exploring the area convenient and enjoyable for you. Most importantly, we’re so proud of our team for providing exceptional service and ensuring your stay was comfortable and memorable.Your kind words and recommendation mean the world to us. We can’t wait to welcome you back on your next visit!Kind regardsMichael HuangDirector of Sales & Marketing
afsicher
Standard Room
Check-in Okt 2024
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 2 Des 2024
Very clean and new hotel. Staff were very attentive and kind would recommend to travellers. It’s also in a very close location to the city center of Geelong and waterfront.
Tanggapan dari Properti: Dear afsicherThanks for staying with us and leaving us a 5 star review. Glad to learn you have enjoyed your stay and the service from our staff has been attentive.We really look forward to welcoming you back to Holiday Inn & Suites Geelong.Best regardaMichael HuangDirector of Sales & Marketing
hailhydra
1 King Standard
Check-in Agt 2024
Couples
4 ulasan
10.0/10
Outstanding
Diposting pada 19 Okt 2024
this hotel is so clean and comfortable living. The room is very bright and big. the staff are so nice! highly recommend!
Tanggapan dari Properti: Dear hailhydra,Thank you for staying with us.Rest assured, the team will be informed of your kind words, and we hope to see you soon.Best regards,Holiday Inn & Suites Geelong
Guest User
1 King Standard
Check-in Okt 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 31 Des 2024
Very impressed with the cleaners of the room. Great location and appreciate the free update by the staff
Tanggapan dari Properti: Thank you for your kind words! We're thrilled to hear you were impressed with the cleanliness of your room and that our location met your expectations. We're also glad you enjoyed the complimentary upgrade—our team always strives to make your stay as enjoyable as possible. We look forward to welcoming you back in the future!Michael HuangDirector of Sales & Marketing
DuchessDolce
1 King Standard
Check-in Mar 2024
Couples
4 ulasan
10.0/10
Outstanding
Diposting pada 21 Apr 2024
Fresh hotel. Very clean and seems like newly renovated. Very nice design with relaxing colors. Aesthetically pleasing accommodation. Good breakfast buffet, worth the extra pay.
Tanggapan dari Properti: Dear Jenica,Thanks for staying with us and we are thrilled to learn you have enjoyed your stay with us. The hotel is a brand new-built opened in September 2023. We look forward to welcoming you back to our hotel.Best regardsMichael HuangDirector of Sales & Marketing
Klaus
1 King Standard
Check-in Nov 2024
Family
19 ulasan
8.0/10
Very Good
Diposting pada 30 Des 2024
The Hotel is very clean, located not far away from the main road of the town.
Tanggapan dari Properti: Dear Klaus,Thank you for your kind words! We're delighted to hear that you appreciated the cleanliness of our hotel and its convenient location near the main road. We hope it made exploring the town easy and enjoyable for you. We look forward to welcoming you back in the future!Best regardsMichael HuangDirector of Sales & Marketing
Rosco Chow
Standard Room
Check-in Okt 2024
Couples
3 ulasan
10.0/10
Outstanding
Diposting pada 24 Nov 2024
hotel is in a very convenient location. it is just within 10mins to train station.
Tanggapan dari Properti: Thank you for staying with us and taking the time to share your experience. We are thrilled to know we have met all your expectations, and we hope to see you soon.Best regards,Holiday Inn & Suites Geelong Team
David
1 King Standard Bay View
Check-in Jul 2024
Couples
26 ulasan
8.5/10
Very Good
Diposting pada 23 Agt 2024
New hotel in city centre, with eateries about 500m away. Hotel provides garage parking that comes with a fee, but you can park on nearby streets for free after 5:30pm. TV is internet ready but need special device to access Google Chromecast to enjoy Netflix, YouTube, etc. So ended up watching terrestrial tv programmes. Breakfast spread is good and recommended
Tanggapan dari Properti: Thank you for sharing your experience! We're delighted to hear you enjoyed our convenient city-centre location and the nearby dining options. We appreciate your feedback about the parking and the TV setup. We'll consider ways to make streaming services more accessible for our guests in the future. It's wonderful to know you found our breakfast spread enjoyable, and we hope to welcome you back soon for an even better stay!Michael HuangDirector of Sales & Marketing
Natalia
1 King Standard
Check-in Des 2024
Couples
9 ulasan
9.5/10
Amazing
Diposting pada 12 Jan 2025
Almost perfect except for cleanness in the room
Tanggapan dari Properti: Dear Natalia,Thank you for your feedback. We’re thrilled you enjoyed your stay but regret that the room cleanliness fell short. Rest assured, we’re addressing this with our team to improve.We hope to welcome you back for a flawless experience soon!Best regards,Michael HuangDirector of Sales & Marketing
Guest User
1 King Standard
Check-in Jan 2025
Travel with friends
1 ulasan
4.0/10
Diposting pada 5 Feb 2025
No water in the night and no compensation.
Tanggapan dari Properti: Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the water disruption during your stay. Unfortunately, this was due to severe weather conditions beyond our control. We understand how frustrating this must have been and truly appreciate your understanding. We hope to have the opportunity to welcome you back for a more seamless experience in the future.
Chayanit
2 Singles Standard
Check-in Nov 2024
Business travelers
8 ulasan
10.0/10
Outstanding
Diposting pada 26 Feb 2025
Clean and comfortable. Close to the train station
Tanggapan dari Properti: Hi Chayanit,Thank you for your kind review! We're delighted to hear that you found your stay clean and comfortable. Our convenient location near the train station makes exploring Geelong even easier, and we're glad it added to your experience. We hope to welcome you back again soon! 🚆😊Best regardsMichael HuangDirector of Sales & Marketing
Sheau hui
Premium Room With Two Double Beds
Check-in Apr 2024
Family
7 ulasan
8.0/10
Very Good
Diposting pada 1 Jun 2024
The hotel is spacious and clean! The staff are friendly and helpful! Will definitely come back again!
Tanggapan dari Properti: Dear Sheau hui, Thank you very much for your feedback. We're delighted to read that your stay at our hotel was great. Looking forward to welcoming you again. Best Regards,Shayan BanaFront Office Duty Manager
Guest User
2 Singles Standard
Check-in Jul 2024
Family
6 ulasan
10.0/10
Outstanding
Diposting pada 1 Sep 2024
Very good Stay. The location Is amazing. The service is excellent.
Tanggapan dari Properti: Thank you for sharing your experience! We're delighted to hear you enjoyed our convenient city-centre location and service provided by our lovely colleagues. We look forward to welcoming you back to our hotel soon. Michael Huang, Director of Sales & Marketing
Kathryn
1 King Standard
Check-in Mei 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 30 Jun 2024
The place is wonderful. Clean, very attentive and great customer service too
Tanggapan dari Properti: Dear Kathryn,Thank you very much for your feedback. We're delighted to read that your stay at our hotel was great. Looking forward to welcoming you again. Best Regards, Michael Huang Director of Sales & Marketing
KG max
1 King Standard Bay View
Check-in Mar 2024
Family
5 ulasan
9.0/10
Great
Diposting pada 15 Apr 2024
Good location, need to pre book parking. If it is full, there are other free available parkings not far from hotel
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our location convenient. We understand the importance of pre-booking parking, especially when our lot is full. We appreciate your heads-up about the availability of other free parking options nearby, which can be a great convenience for our guests.We are always looking for ways to improve our services, and your input is invaluable to us. We will consider incorporating this information into our guest service guidelines to better assist future guests.We strive to provide the best service and amenities, and we hope that on your next visit, we can offer you an even more seamless experience.Wishing you all the best!Michael HuangDirector of Sales & Marketing