Ulasan Qafqaz Tufandag Mountain Resort Hotel

Everything was wonderful. Thankyou trip.com for a wonderful experience you have given us. Also we are thankful to resort itself. Very humble staff , very beautiful place to visit for family . We highly advise cpuples travelling to azerbaijan to book this resort .

The view from the hotel is extremely amazing. We booked a Junior Suite for 3 people, and it was much better than we expected.

From the moment we arrived, the Hotel Manager Zakir displayed an unprofessional, dismissive, poor, and unwelcoming attitude, in addition to hostile and dismissive behavior instead of providing a welcoming atmosphere, he made our check-in process unnecessarily difficult, showing no concern for customer satisfaction. His lack of courtesy, unwillingness to assist, and complete disregard for basic hospitality standards were shocking, especially considering that we were traveling with little kids who needed some patience and care. He lacked credibility and honesty, openly denying all the documents I provided, even though they were legitimate and clearly outlined the details of our booking. What was even more shocking was his unethical conduct and threats toward us. When we raised concerns about our reservation, he falsely accused the booking website of being dishonest, which was not only unprofessional but completely inappropriate. Instead of addressing the issue properly, he attempted to shift blame, refused to acknowledge any proof we showed him, and treated us with complete disrespect. As a manager, Zakir failed in every aspect of hospitality and consternation service. His lack of professionalism, arrogance, and inability, weak, and poor judgment to handle guest concerns with respect made our stay at your hotel a terrible experience. Such behavior is completely unacceptable for a hotel that claims to be a luxury resort.

Perfect for nature and adventure lovers. Cable car and other activities are available in this property.

This is a stunning resort centered around scenic mountains that are breathtaking! Breakfast was a delight!

Qafqaz Tufandag Resort is a perfect blend of luxury and adventure. We experienced breathtaking views Caucasus Mountains, with the mountains covered with fog.. our room was luxuriously spacious, and spa was exceptional. The breakfast had a lot of choices. Highly recommended for a romantic getaway, family vacation, or adventure trip!

Beautiful hotel. Rooms are spacious & comfortable that comes with great views. Plus you have activities on the 4th floor.

Bad service

An excellent resort

Great

Delicious extensive breakfast, luxurious and spacious rooms and located close to skiing opportunities.

The stay was excellent and beautiful, as there is a cable car in the same hotel and free entertainment facilities inside the hotel. It was an ideal stay. I recommend staying there for relaxation.

Great location, friendly staff and great views of the mountain, loved the spa (too bad there is no pool). Big and good breakfast. Good restaurant.

A beautiful and tidy hotel. I thank all the hotel staff for their welcome and help with anything you need. In addition, the hotel breakfast is very nice 👍🏻