This was our 8th time returning to this lovely hotel & it felt like coming home. From the warm welcome on arrival right up to our departure we experienced exceptional service and kindness from all members of staff. Entertainment on most nights added to the ambiance in the cocktail bar where Carlos, Leandro , Betty & Sao always had a smile for us & words of welcome. The bedrooms are very well maintained & freshly painted, the beds are very comfortable too. There is a curtesy Mini - Bus service which runs regularly throughout the day Mon-Sat to take you into the main hub of Funchal (and bring you back to the hotel) this is an excellent service & both drivers are very efficient at their jobs, remember to book this at reception. We’d like the thank the restaurant manager, Victor & his hard working staff who looked after us so well, we do notice your efforts and appreciate them. The hotel offers many other facilities including an a la carte restaurant, tennis , squash court, sauna, steam room, an outdoor pool along with a heated indoor pool. There is also a well stocked pool bar serving delicious food &refreshing drinks where you can enjoy a truly ‘PANORAMICO’ view. The dedicated hotel manager, Mr Spinola sets a great example to his staff by working long hours & constantly monitoring that the hotel runs smoothly from breakfast time till after dusk. The views over the Port of Funchal are breathtaking and photo opportunities are plentiful. We have already booked to return next year and are counting the days!
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