Royal Savoy - Ocean Resort - Savoy Signature

Not a 5* hotel… All old and very poor

Good place to stay

Two weeks ago we visited Royal Savoy. We were there for a week. POSITIVES: This is nice hotel, good location, good food and attentive and polite staff. We had junior ground floor room. A bit tired but it was fine. We traveled with Jet2. They had told the hotel about our wedding anniversary. To our surprise we received a bottle bubbly in the room with the compliments of the hotel. This was organised by one the mangers called Costa ( really nice chap). We had a glass each but since it was dinner time, we took it to the restaurant. But one of restaurant manager called Chefe Luis ( see the photo) would not allow us to take it to our table. Even though I explained it was given by the hotel. He would not have. So he ruined our nice. So I told them to put it in the bin. Next day I told Costa, he told it is company policy that you can’t take drink from our area of the hotel to another. But said under the circumstances he should allowed us. And sincerely apologised. NEGATIVES: This hotel operates a timeshare. Over 80% of their clients having been coming for over 10 years. The problem isn’t that. The problem is the most of our guests are very old. You hardly see any young couples. And their night live entertainment are geared towards them. If that doesn’t bother you, you should be fine. Even though we are in late 60s, we still like a bit lively hotel. Funchal itself hasn’t much to offer. And there isn’t much in the surrounding areas ( within an reasonable distance). We would never go back to this resort.

A beautiful hotel in Funchal. The gentlemen on the door were very friendly and helpful especially Fernando. Reception staff were efficient and friendly, on arrival our room wasn't ready but we were kept informed and as it was late were treated to complimentary drinks, a nice touch. The lunches were very good , a great selection, the evening meals weren't quite so good, unfortunately not well attended so food under the hot lamps was a little tired and not too hot either. Roberto was very attentive and looked after us very well, he took charge of the dining room and was on hand at all times to help and make our evening lovely, (I really thought he was the head waiter/ manager, would certainly make the perfect restaurant manager.) Bruno was fun behind the bar and all the waiters were a delight. The housekeeping from Sandra was great, tidy, efficient and perfect in every way. Two lovely salt water pools, very buoyant and not too busy even in the height of summer holidays.

An excellent and friendly hotel let down by the tired pool area and outdated gym. All the staff are very courteous and professional.

Excellent hotel in a good location - 15 minutes walk from central Funchal - but situated on the sea front with access to and views of the sea. All staff were very friendly and helpful. Buffet breakfast was excellent. Pool areas were excellent, though only one of the outdoor sea water filled pools was heated. Indoor chlorinated pool was also heated. Hotel is located amongst other hotels but has the best location of the many and is quiet. We slept with patio doors open.