Funchal Design Hotel

Não poderia ter escolhido melhor. Tudo esteve 5*. Um especial agradecimento à Letícia. Uma profissional dedicada e atenta a todos os pormenores. Vou voltar com toda a certeza.

We stayed for 7 nights (Jan 18-25). We were very satisfied. It's a few minute walk to the city center. Small hotel but the rooms are clean and spacious. Very good breakfast with freshly fried/scrambled eggs. Great staff. Special thanks to Barbara and Maryluz.

arrived in the evening on friday 8th with my mother who is 82 and having treatment for cancer first impression was that the reception area was very small, the room was small ,thought there would be a small kitchen but there was none, no coffee/tea making facilities, no fridge, no iron, thought this was a four star hotel? spoke to manger the next day but told i had booked the double room it was the apartment that had the kitchen, my error, not able to move to another room because hotel was fully booked, no comfy chair in the room for my mother to sit on just 2 hard backed chairs, bathroom door was see through and would not lock kept sliding back, told management on the sunday who advised that maintenance had a day off so was advised to use a towel to keep the door from sliding back. restaurant was small only one staff member to take orders , serve and clean the tables , shout out to leticia who worked very hard, very pleasant lady as were housekeepers , no lounges no where to sit outside , no gardens by this time we decided to return back to england on monday instead of friday , my mother told me she felt she was in a prison, on the day we left we were offered a apartment but we had enough and could not change our plans again, this is not a place for a elderly person , very basic and small , madeira is beautiful and will come again but to a better hotel