Hotel dengan Sarapan Pagi di Fujikawaguchiko

Room with private onsen and view of Mt Fuji is amazing! Though the hotel itself is a little bit difficult to access from the station as it requires you to either book a shuttle bus service with the hotel, or take one of Kawaguchiko's public buses (check timetable there) which comes every 20 to 30 min.

Very Good value for money! With welcome drinks (juice & house wines) & snacks. Fusion fine dining dinner mixed with Japanese & western style, decent presentation & taste good. Cozy room setting with high quality drinks ware. Due to bad weather, we didn’t use the outdoor bath tub but we believe that it should have the FJ Mountain view. The 5 different hot-spring private rooms are special, no reservation is required & we tried the hot stone chair & felt good! The hot-spring section also provides to ice lolly & drinks. Buffet as the Morning breakfast with variety of foods but only serve till to 9:15am. Hotel pack up service with several time slots & operated on time.

Amazing ryokan. Friendly staffs & they spoke good English. Located right by the lake and you get amazing view from one of the onsen(there are two, one for men & women). A little bit old but the rooms, lobby, hallways & elevator are clean & well maintained. Highly recommended!

All in all, good and clean it was a classic hotel , breakfast is various and delicious recommend to stay here.

We loved our trip to Mt Fuji, it was even better with Fuji Ginkei, the staff were exceptionally great! We’re muslims and they did their best to cater food for us! An absolute wonderland, I highly recommend it you can even see Mt Fuji from the bedroom 🗻 Very clean rooms, the showers were amazing, the food was great, go for it guys!

We are staying in F cabin cos there are 3 of us. Staff and service are great. Best glamping experience (we had Dutch oven dinner). I am lucky to see a glimpse of mt. Fuji from our room. Overall experience is lovely but not for the price I paid. Breakfast box is a must have.

Staff are generally nice and helpful. Most of them can be communicated with English which makes our stay easier. There are two hot spring site inside the hotel with one on the ground floor (1/F) and one on the top floor (5/F). One thing to note is there is no towel provided inside the hot spring changing room. You have to bring the towel inside your room to the hot spring site - and bring it back to your room if you plan to enjoy the hot spring 2nd time. This arrangement is not familiar for me as when I visited other hotel, they usually have more than enough towel for replacement at the changing room. There is a room for kids to play and stay and it is great from family with kids. My kids also enjoy the welcome food very much (lots of donuts and cookies!) The dinner for my package was Kaiseki-style. Since me and my family stayed for two nights, it is good that they have designed different meals for two nights! The beef is great I have to say. The staff will try their best to briefly introduce what the dishes were. We have the dinner in the restaurant so it may be a bit crowd and noisy to some people. From other tables I can see there is option for hotpot or even crabs! Re-checked with hotel's official web-site there are more choice on the dinner menu. Regarding the dinner menu choice, I did not find it when I order through Trip.com (maybe my bad), so it will be better if Trip.com can optimize the website outlook to make it more noticeable (I think this opinion applied to all other similar type Japanese hotel which provide high quality dinner). When you arrive Kawaguchiko train/bus station, you can go to the Tourist center there (just turn right when you leave the station, it is at another building) and ask the staff there help to call the hotel for the pick-up. Similary, when you check-out, you can talk with the front-desk staff and arrange the shuttle-bus back to the station.

The overall experience was pretty good some of the minor points for improvement: (1) hotel offers activities and most required reservation ahead of time (2-3days) which was not shared or communicated thus we were unable to participate during our stay (2) the restaurant seats were arranged with little clues though we went early we were not arranged into the place could see views (3) we forgot a coat at the hotel and was not aware until checkout the hotel has yet contacted us till now

This heotel is valued the money. I booked a room for 3 persons. One double bed and one single bed. The beds are comfortable enough to sleep. Hotel also provided extra pillow if you needed. There is only one pond in public bath for male room. And one for female room. The clenliness is acceptable. Breakfast is not variety choices but good quality. The car parking is available in front and at the back of the hotel.

The room was very big, and there was a loft with a view of Mount Fuji. The actual room was much better than the hotel pictures. We booked late, so we couldn't book dinner at the hotel, but there was a very delicious tempura restaurant next to it.