Ulasan Premier Inn Freiburg City Sud

We booked a trip to Freiburg for a group of 6 people via bahnhit.de. This included the train journey and accommodation at the Premier Inn in Freiburg City South. On arrival, it turned out that there had been a booking error. We do not know where the error occurred, whether it was the transmission from bahnhit.de or the relevant department in the hotel, but on arrival and at check-in we were offered 2 rooms with triple occupancy instead of the 6 single rooms we had booked. This is not acceptable! Since we had paid the travel agent for 6 single rooms, we insisted that this be clarified and that we receive the room category we had booked. Since we arrived a little early, we sat in the foyer until the matter was clarified. The hotel makes a very good impression, the lobby is bright and nicely decorated, with some very comfortable furniture. Within 45 minutes the matter was resolved and we were able to check in, each guest received the room they had booked for single use. The rooms are functionally furnished and, in our opinion, large enough. The bathroom is modern and very clean, towels are provided and for those who like to use shampoo and soap, this is also available. The beds are very comfortable, the mattresses very good. The breakfast was varied enough and served in a friendly environment. In the evening you could have a cocktail or something else in the "bar" and the staff were very friendly and accommodating. Unfortunately, the room had dark carpeting; I would have preferred a light floor or no carpet at all. The proximity to the city is definitely a plus point, and the fact that the train station is not that far away is also a positive. You can hardly hear any noise; my room was at the front and guests sat there late into the night, so sleeping with the window open was out of the question. A shame. But we would definitely consider staying here again.