Verified traveler
4 Maret 2024
The family above us was up and loud from 2 am till 5 am. I called the front desk at 2:30 am to ask if they could call the room and please ask them to be quiet. The man said that there was really nothing he could do because he didn’t know the room number. I told him it was directly above us and even told him the number. He still said there was nothing he could do. We continued to deal with it until 4:30 am when I called down again and asked if they could please call the room. He finally said yes he could, and the people quieted down right away. But by then, we had had almost 3 hours of no sleep. If he had dealt with the issue right away, I’d give five stars.
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