Hotel Albani Firenze

Hotel ini berlokasi strategis di dekat stasiun pusat. Namun, jalannya terlalu sempit dan berisik saat lalu lintas padat. Stafnya tidak ramah dan tidak membantu. Satu-satunya saat Anda merasa diterima adalah saat memesan tur melalui mereka. Ruang sarapannya kecil dan berada di ruang bawah tanah. Tidak ada pemandangan di seluruh hotel.

I booked a class double room for three nights, just checked out today. When I arrived, they gave me “one double room”, as the picture I showed, I thought it might be too small for double room, but I had a plan so I didn’t ask them about. When I returned there in the night, I asked the receptionist, did you give me a single room? She told me it’s a double room for single, I was “WHAT”?, I paid double room price, because I want more space and bigger bed even I am solo travel. It doesn’t mean I’m alone then give me a single room. Even the bed didn’t reach 1.6m (as the gave the information on website). After I insisted and dealt with them, they let me changed the room in other building, it’s a really double room now. Even though the window is face to the wall, at least it’s a “class double room” from their website. They kept insisting they gave me the “double room “ in the beginning, after that they just gave me a “bigger “ double room. Come on. And breakfast time had a little problem also, it’s a buffet breakfast, when I got my table and went away to get some food, after I returned, the table was cleaned, it’s better to have some sign to let waiters know that the table is being used. Location is near the station, just it’d be quiet in the night. To be honest, it’s better to choose another one , it has other small hotel (kinda hostel) at the same street, if you just want to find a place to sleep, get other small one. More cheaper. Otherwise find other one on the main street. I felt not save when I was walking back in the night.

It's very nice to stay and hope to re-visit :)