Reddoors Suites Sea View

酒店在一個小山上，很難找，需要穿過不少小道，晚上還挺陰森的，酒店前台居然20點就下班，所以晚到的衹能打電話找客服，屋內很寬敞整潔，但正對着床的天花板上有個鏡子，給人感覺很奇怪

Before booking, please consider this review and avoid wasting your time and money here. 1. Exceptionally poor service: Upon check-in, we were given one less main key than needed. When we returned to the hotel in the evening, we found ourselves locked out. Despite multiple attempts to contact the staff, we were unable to reach anyone. It was only after contacting a neighboring resident that someone finally arrived with the key after a 40-minute wait. The staff member who eventually arrived was unhelpful and had a very poor attitude. 2. Significant communication issues: only one staff member on site who did not speak English. We had to use a translation app to communicate, which made the entire experience frustrating and far from what was described during booking. 3. Misleading reviews in the Google map: We arrived in 30-degree heat and had to climb over 500, rocky steps to reach the entrance. This was incredibly inconvenient and the suite did not provide any notice or assistance about the difficult access.

The property is inaccessible by road & impossible for taxi/car drivers to find. This is well known by the establishment who sent a link to find a nearby restaurant. I feel it's important travellers know about the lack of accessibility prior to booking, especially if you have large baggage or are not super fit - and even then (one of my party is super fit) it's still a workout. It's up 137 stairs on a track behind a restaurant, with no other food options except back down the stairs, then up again etc. The room was lovely, beautifully appointed with exceptional views. However I booked a twin room very specifically & was told when we arrived to just use the sofa as the other bed - with no linen provided, bed not made up etc. I thought that was very poor. It was also very noisy from club music the night we stayed which was a Saturday night. A lovely place that was spoilt by them not being up front about the severe lack of accessibility. :(