Ulasan Lingqian River View Hotel (Phoenix Ancient City Br
Lingqian River View Hotel (Phoenix Ancient City Br
231 Jinjiayuan, Fenghuang, Hunan, China, Fenghuang, Hunan, ChinaLihat Detail Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam
Ulasan Tamu
4.7/5
Luar Biasa
346 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.7
Fasilitas4.7
Layanan4.8
Kebersihan4.8
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Tamu
Lingxian Twin Room With 180° River View And Smart Toilet
Menginap di Okt 2024
Pasangan
2 ulasan
3.0/5
Diposting pada 7 Nov 2024
Rasio harga/kualitas bagus. Keuntungan utama:
1) kami dijemput dari stasiun kereta secara gratis dan dibawa ke hotel. Di hari keberangkatan mereka membantu memanggilkan taksi (di kota ini susah sekali memanggil taksi didi, ini harus diperhitungkan!)
2) tidak jauh dari kota kuno, sekitar 10 menit jalan kaki
3) di lantai paling atas Anda dapat mencuci dan mengeringkan barang secara gratis.
4) toilet super cerdas. Kami masih belum sepenuhnya memahami cara kerjanya;)
Kontra:
1) Anda tidak boleh memesan kamar dengan pemandangan sungai, tidak banyak pemandangan di sana, dan jendelanya sangat kotor. Secara umum kebersihan hotel kurang baik.
2) pada hari kedua kami menginap, kami turun untuk sarapan pada waktu yang ditentukan, tetapi ruang sarapan ditutup dan tidak ada seorang pun di sana... Kami menulis kepada staf dan mereka menyiapkan sarapan untuk kami, tetapi secara umum itu semua sangat aneh. Bagaimana jika kita sedang terburu-buru atau hendak berangkat?
3) sarapan sangat sedikit... Telur rebus, pangsit Cina, dan pangsit dengan jagung. Tidak ada kopi, di mana mendapatkan teh - Anda harus menebak...
4) ruangannya cukup dingin
5) ada ketel, tapi tidak ada mug biasa di kamar.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Terima kasih atas masukan rinci Anda, ini sangat penting bagi kami. Kami senang Anda puas dengan layanan antar-jemput, lokasi hotel yang nyaman, dan penggunaan fasilitas kami.### Mengenai saran Anda untuk perbaikan**Kebersihan dan Kamar Pemandangan Sungai**: Kami mohon maaf atas masalah yang ada pada kamar kebersihan jendela dan kebersihan umum nomor kamar. Kami akan meningkatkan upaya pembersihan, terutama kebersihan jendela di kamar River View, untuk memberikan pengalaman yang lebih nyaman bagi para tamu kami.**Layanan Sarapan**: Kami mohon maaf atas ketidaknyamanan yang Anda alami dengan sarapan Anda. Tim nutrisi telah diinstruksikan untuk secara ketat mematuhi jadwal sarapan untuk menghindari situasi serupa di masa depan. Kami juga akan mencoba mendiversifikasi pilihan sarapan untuk meningkatkan kualitas layanan.**Suhu dan Fasilitas Kamar**: Mengenai kesejukan di dalam ruangan, kami akan memeriksa sistem pemanas dan menyediakan pemanas tambahan berdasarkan permintaan. Kami juga akan meningkatkan fasilitas kamar, seperti cangkir dan fasilitas lainnya, untuk membuat masa menginap Anda lebih nyaman. Terima kasih atas komentar Anda yang berharga! Kami berharap dapat menyambut Anda lagi dan menjadikan kunjungan Anda lebih menyenangkan.
Tamu
Kamar Fashionable - Pemandangan Gunung, Pemandangan Sungai (3 Tempat Tidur)
Menginap di Jul 2024
Keluarga
1 ulasan
2.7/5
Diposting pada 25 Jul 2024
Pengalaman menginap yang sangat buruk. Jauh dari tempat pemandangan dan tidak ada mobil. Staf layanan kurang komunikasi dengan pelanggan. Kami pergi ke kereta berkecepatan tinggi dan berjalan lebih dari 20 menit dengan barang bawaan kami, yang penuh dengan tas kecil. Kami tidak bisa mendapatkan taksi. Tidak nyaman untuk memiliki mobil di hotel. Disediakan, mudah dijangkau tetapi terlalu sulit untuk berjalan kaki kecuali Anda berkendara ke sana sendiri
Pelayanan: Terlalu rata-rata, tidak realistis dalam menyelesaikan masalah
Kesehatan: Oke
Fasilitas: Ya
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Tamu yang terhormat, terima kasih telah mengunjungi Lingqian B&B. Kami mohon maaf karena tidak memberikan Anda pengalaman menginap yang sempurna. Kami segera mengadakan pertemuan dan mengkomunikasikan masalah transportasi yang Anda ajukan dan segera melakukan perbaikan. Demi kenyamanan tamu yang menginap di Lingqian, Kami dapat menghubungi layanan taksi atau mengirim Anda ke stasiun maglev terdekat untuk memfasilitasi keberangkatan Anda dari B&B. Sebagai tanggapan atas saran Anda, kami telah melakukan banyak perbaikan. Anda dapat melihat umpan balik pelanggan terbaru kami untuk memahami perbaikan aktual dan perbaikan bertahap kami. Hasil; kami menantikan kunjungan Anda lagi dan berharap Anda bahagia setiap hari!
Sherlean
Lingxian Twin Room With 180° River View And Smart Toilet
Menginap di Mei 2024
Keluarga
10 ulasan
5.0/5
Fantastis
Diposting pada 25 Mei 2024
Semua orang di hotel sangat baik dan bermanfaat. Tidak dapat memikirkan keluhan apa pun. Semua permintaan telah dipenuhi. Rencana perjalanan semuanya disiapkan oleh staf meja depan dan pengemudi mulai dari tempat makan apa yang harus dituju. Kamarnya sangat bagus, semua yang ada di dalam kamar baru dengan standar hotel bintang 5.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you so much for your wonderful review! We're thrilled to hear that everyone at the hotel was helpful, and that all your requests were fulfilled. It's great to know you enjoyed the travel plan and found the room up to 5-star hotel standards with everything new. Your feedback means a lot to us, and we look forward to welcoming you back for another flawless stay. Safe travels until then!
Stepfurnee
Lingxian Twin Room With 180° River View And Smart Toilet
Menginap di Mei 2024
Keluarga
4 ulasan
4.7/5
Menakjubkan
Diposting pada 26 Mei 2024
Hotel ini bersih dan kamarnya berukuran bagus untuk 2 orang. Pemiliknya baik dan sangat ramah, mendapat upgrade ke ruang keluarga juga. Secara keseluruhan pengalaman menginap yang bagus dan sangat direkomendasikan!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you so much for your lovely review! We're thrilled to hear that you found our hotel clean, enjoyed the spacious room for two, and felt welcomed by our friendly owners. Getting upgraded to a family room must have been a nice surprise! We truly appreciate your recommendation and look forward to welcoming you back for another enjoyable stay. Safe travels until then!
Lokasi oke, tapi kebersihan perlu dikelola lebih baik
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Tamu yang terhormat, kami dengan tulus meminta maaf karena memberikan Anda pengalaman check-in yang buruk. Selama Anda menginap di hotel, jika Anda memiliki masalah kebersihan di kamar, Anda dapat menghubungi pelayan kapan saja. Kami siap dihubungi 24 jam sehari untuk menyelesaikan masalah Anda. Mengenai masalah kebersihan kamar, kebersihan kamar tamu B&B akan diperkuat untuk memastikan bahwa hal ini tidak akan terjadi lagi pada kunjungan Anda berikutnya. Pertanyaan, kami mohon maaf sebesar-besarnya atas ketidaknyamanan yang ditimbulkan kepada Anda.
LauAngel
Lingxian Twin Room With 180° River View And Smart Toilet
Menginap di Okt 2024
Bepergian dengan teman
2 ulasan
4.0/5
Luar Biasa
Diposting pada 28 Okt 2024
This is a bed and breakfast type of hotel. Mr. Yang, the owner and his staff were very friendly and hospitable. He offered free pick up or drop off service to the high-speed train station, which is about 20 minutes away. Mr Yang also helped us purchase the tickets for river cruise at night.
The hotel is at the upper part of the river 沱江 and more quiet. It is only a short walk down to the river bank.
Terjemahkan
Tanggapan dari Properti: Thank you for your wonderful review! 😊 We’re thrilled to hear that Mr. Yang and the team made you feel at home. Offering the pick-up and drop-off service is just our way of ensuring your trip is as smooth as possible, and we're glad it made a difference! We're also happy you enjoyed the river cruise—there’s truly something magical about seeing the area lit up at night. Being in a quieter spot along the river gives our guests the best of both worlds: a peaceful stay and a short stroll to all the riverside charm. We can’t wait to welcome you back for more adventures! 🌟
The service of this hotel is pretty good. The hotel will arrange for someone to pick you up from the train station and send you back when you are leaving. The lady at the front desk is very friendly.
Hotel room is not big but it's functional. Certain parts of the room are slightly worn out. But for the price it's not too bad.
There's a lift in the hotel and cars can go directly to the front door of this hotel so you don't have to carry your luggages and drag them in the town.
About 10-15mins walk to the river.
Overall pretty nice stay.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for choosing to stay with us and for taking the time to share your experience! We are delighted to hear that you were satisfied with our service and the hotel's convenient location. We also appreciate your kind words regarding the friendliness of our front desk staff.We value your feedback on the room facilities and are actively working on updating and maintaining them to ensure a more comfortable stay for all our guests. Thank you for your understanding and support in this matter.We are pleased to know that you enjoyed our pick-up service and found the location convenient. Providing a seamless and pleasant stay for our guests is our top priority, and we are grateful for your positive comments in this regard.Thank you again for your valuable feedback. We look forward to welcoming you back soon and providing you with an even better experience!Wishing you all the best!The Hotel Management Team
Sandy
Lingxian Twin Room With 180° River View And Smart Toilet
Menginap di Jul 2024
Keluarga
6 ulasan
5.0/5
Fantastis
Diposting pada 3 Jul 2024
Clean and cozy room, just a short stroll from the busy ancient town. Service was great and friendly - gave us a map and told us how to walk around Fenghuang and sent us off to the train station too.
Terjemahkan
Tanggapan dari Properti: "Dear guest, greetings! Thank you for your outstanding 5-star review. Lingqian offers parking services for all Phoenix visitors, as well as high-speed rail pick-up services and complimentary national travel photography attire. Our 24-hour butler service ensures personalized attention and tailored travel plans to enhance your experience in Phoenix. We look forward to welcoming you back to Lingxi Homestay soon!"
Dian
Summer Fun Themed Family Room With 180° Mountain And River View And Voice-Activated Lighting
Menginap di Jun 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 10 Jul 2024
I loved my stay here! The owner and wife and also the driver were so generous and helpful, ready to help you with anything. Drop off and pick up service from the train station were the best part! And also among other hotels, only few hotels including here that are having elevator. It was very convenient for my parents especially when using wheelchairs. I stayed 3 nights here and the owner upgraded my room with a better view. The room was very cozy, clean and spacious. The breakfast was standard and simple but it was more than enough. Definitely will be back to stay when visit Feng Huang again!
Terjemahkan
Tanggapan dari Properti: Thank you so much for your heartwarming review! We are thrilled to hear that you enjoyed your stay and appreciated our services. Our team, including the owner, his wife, and our driver, always strive to provide the best possible experience for our guests. We're glad the train station drop-off and pick-up service added to the convenience of your stay.We're also pleased to know that the elevator made it easier for your parents to move around, especially with wheelchairs. Upgrading your room to one with a better view is just one of the ways we try to make your stay special. It's wonderful to hear that you found the room cozy, clean, and spacious.
EatPrayTravel
Lingxian Twin Room With 180° River View And Smart Toilet
Menginap di Des 2024
Keluarga
8 ulasan
3.5/5
Diposting pada 21 Des 2024
Pros: very quick in addressing issues. One day there was no hot water and the hotel responded in a very short time and remedied the problem. Also hotel did a courtesy drop off to a local bus station, which was greatly appreciated. It was an uphill climb and would have been a challenge with luggage. Hotel location was quiet. Heating, water pressure and hot water all very good. Hotel staff also gave us a restaurant recommendation which was very good. Breakfast was good.
Cons: don’t be fooled by the description of 180 degree view of the river. It has two buildings on both sides blocking the view, as we found out after checking in. The walk to the ancient village is about 10 minutes from the Hotel, and longer on the way back because there is a bit of uphill climb.
Terjemahkan
Michael
Lingxian Twin Room With 180° River View And Smart Toilet
Menginap di Mei 2024
Sendiri
14 ulasan
5.0/5
Fantastis
Diposting pada 19 Jun 2024
They upgraded my room for free to a very high and nice room with a river view. They arranged for a driver to pick me up and drove me to the station when I left. Gave me a map of the ancient city and told me where to go. Really enjoyed my stay here.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your delightful review! We're thrilled to hear you enjoyed the surprise upgrade. We aim to make our guests feel like royalty, and it sounds like you got the "penthouse palace" treatment with that stunning river view 👑🌊.Our driver was more than happy to be your personal chauffeur, and we're glad the ancient city map came in handy—it's our secret treasure map to ensure you get the full adventure experience 🗺️✨.We're overjoyed you had such a wonderful stay with us. Please come back anytime for more upgrades, scenic views, and epic journeys!Safe travels and happy adventures!
The hotel is just outside of the main riverside ancient town. It takes about 10 minutes on foot to reach the famous bridges along the river. The walk towards the ancient is very pleasant and scenic. There are restaurants nearby so eating is no issue. The ride to the hotel was paid for by the owner. We stayed a night there and took a cab back to the railway station which cost ¥21. The room is spacious and clean. The owner of the hotel is very helpful and friendly. She recommends local eateries and shopping places which are really good. She cooks a simple breakfast for us in the morning. It's really value for money.
Terjemahkan
Tanggapan dari Properti: Dear guest,Thank you for your wonderful review! We are thrilled to know that you enjoyed the hotel's location and the scenic walk to the ancient town. We're also happy that our room met your expectations in terms of space and cleanliness. It's great to hear that you found the local recommendations helpful, and we are glad you enjoyed the simple breakfast we prepared for you. We always strive to provide our guests with great value, and your kind words truly encourage us to keep improving. We hope to welcome you back in the future!
Hotel is very clean, modern , quiet with elevator. Hotels along river are more noisy, and you need to drag luggage through steps and cobble stone lanes (no cars allowed in ancient town tourism zone). 15 min walk to river areas. Chinese breakfast only. Complimentary pick up from high-speed rail station and welcoming fresh fruits on arrival. Lots of eateries nearby and along the river (with sides).
You need to call (message thru WeChat) in advance to book arrival pick up. Pick up is at an underground level of the train station. From train station to hotel is about 20 mins.
Owner also provided free transfer back to train station, a real bonus! Chinese breakfast only. No or limited english. Great Value!
Terjemahkan
Tanggapan dari Properti: Thank you for your delightful review! We’re thrilled to hear you enjoyed your stay with us—where modern comforts meet ancient charm, minus the cobblestones! It's true; our elevator is like a VIP express lane compared to dragging luggage through the maze of the ancient town.We’re glad you found our complimentary pick-up service a sweet deal, along with the fresh fruits—because nothing says “Welcome” like a snack! Our Chinese breakfast might not come with a side of English, but it certainly comes with a hearty taste of local flavor.If you ever need a ride back to the train station, just give us a shout—we’ve got your back! Here’s to more adventures in our little slice of paradise. Looking forward to welcoming you again!
Pengguna Anonim
Lingxian Twin Room With 180° River View And Smart Toilet
Menginap di Sep 2024
Pasangan
5 ulasan
4.2/5
Luar Biasa
Diposting pada 6 Sep 2024
A good place to stay if you don’t like the noise and crowd. Hotel staff were helpful and went the extra mile to help make travel arrangements for us. The hotel pickup service was useful too.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your kind words! It seems you’ve discovered our secret: a peaceful haven away from the noise and crowds, where you can hear yourself think and even spot a bird or two! We’re glad our staff could go the extra mile (or maybe a few extra kilometers, given the traffic!) to help make your travel arrangements.And yes, our pickup service is like a loyal friend—always there when you need a lift (literally).For future guests who appreciate tranquility and a bit of extra help, we’d also like to mention that we provide a choice of pick-up or drop-off at the train station, dedicated parking spots with charging stations, and even free travel photography services to make sure you don’t just rest here but leave with a story to tell.Looking forward to welcoming you back for another peaceful stay!The Hotel Management Team
Daisy4289
Lingxian Twin Room With 180° River View And Smart Toilet
Menginap di Jul 2024
Pasangan
7 ulasan
5.0/5
Fantastis
Diposting pada 30 Jul 2024
I come to with my friend hotel it ok nice owner There is a service available.
The property is close to Fenghuang Ancient Breakfast is available.
Clean room
Terjemahkan
Tanggapan dari Properti: Thank you very much for your feedback! We're delighted to hear that you and your friend had a pleasant stay with us.Our friendly owner always strives to make sure our guests feel welcome and well taken care of. We're glad you found our location convenient, being close to Fenghuang Ancient Town, and that you enjoyed the available breakfast service. Cleanliness is a top priority for us, so it's great to hear that you were satisfied with the cleanliness of your room.We look forward to welcoming you back again soon. Have a wonderful day!