Hotel Family-friendly Makati

I recently stayed at I’M ahotel, and it was a wonderful experience from start to finish. The staff were incredibly welcoming and went above and beyond to ensure my comfort throughout my stay. The check-in process was smooth, and my room was spotless, modern, and well-equipped with everything I needed. The amenities were top-notch, especially the pool, gym, spa, or restaurant. The breakfast buffet had a wide variety of options and was absolutely delicious. The location was also perfect—close to [mention landmarks or conveniences nearby], which made exploring the area so easy. I really appreciated the little touches, like [mention specific details like complimentary snacks, a handwritten note, or upgraded room features]. Overall, I would highly recommend I’M to anyone looking for a relaxing and enjoyable stay. I can’t wait to visit again!

and while the experience had its positives, there were some areas of concern. The towels were not changed and looked old, which was unacceptable. Using the shower area is unsafe as it seemed poorly designed. the water container provided in the room was messy, which was disappointing. It would be much better if the hotel could provide bottled water instead for convenience and hygiene. Another issue was the noise level. The sound from outside was quite disruptive, indicating poor ventilation or insulation. It made it difficult to relax and get a good night's sleep so now like someone laughing loudly and opening the door is truly making me awake, reason I have time to leave a review. For a hotel advertised as five-star on your website, this was far from a five-star experience—especially for someone like me who enjoys staycations. It absolutely did not meet expectations. These issues need improvement for a better guest experience.

The staffs are so nice and considerate. When I was ready to leave and had to wait for my booking car, they checked the car number and arranged me to stay in the lobby. When the car arrived, they quickly notified me of it.☺️ The housekeepers are responsible, it’s clean and organized after they make up the room. Don’t forget to tips them cuz they deserve. Needless to say, well amenities make me feel comfortable when I have a long stay.

Very convenient as of downstairs can access to food, groceries and pharmacy, this is the best part. Next, is the breakfast which is delicious. Good service, complete amenities and safe & comfort to stay for a single lady for 1 month long. But Cleanliness is just 3 star to me, it’s not really clean even though they did room service everyday.

We last stayed in this hotel more than 20 years ago. It is a great location, central to shopping malls and restaurants, cafes, bars etc. The hotel is first class, same as it was all those years before. The staff were lovely, well spoken, very professional. The swimming pool, hot tub, cold plunge pool, jacuzzi, steam room all great! The buffet breakfast is more like a feast for kings and queens! Great variety, including international fare e.g. Japanese, Indian, oriental and western food. It was exceptional. My wife misplaced her purse with valuable jewellery. We asked reception and they found it for us. It had been handed in by a security guard. We gave the guard a generous reward for their honesty. Loved our stay and we will return.

Love staying at New World Makati. Already my 3rd time. Just across Greenbelt 3. Walking distance to Landmark. Shops and restaurants are very accessible. Clean and safe with courteous staff. Variety of food at breakfast.

The employees are all amazing. The location for party and food is really a good hotel to stay. But if you are a type a person who wants to have a goodnight sleep, maybe the hotels in this location is not the best choice due to noisy streets.

while the location and rooms are great, we found the pool does not get a lot of sun in the morning. the in room dining options also not that amazing, restaurant does not serve white wine apparently. overall though for a few nights is perfect.

A decent hotel in a good location at a fair price. The staff is very friendly and helpful. The gym is decent, with a nice view, and the rooftop also offers great scenery. The rooms are spacious and include a kitchen, which is a great feature. Housekeeping was good. The breakfast felt more like dinner, but this seems to be typical for the Philippines. Adding some fresh vegetables would be a great improvement. There is an excellent Vietnamese restaurant nearby, and the Power Plant Mall is within walking distance, where you can find healthy food options in the supermarket as well as a salad bar. The Makati city center is also easily accessible on foot.

I recently celebrated my birthday at Oakwood Makati Avenue and wanted to share my experience. Communication: Before my stay, I found it challenging to get a timely response from the hotel. I had to send several emails before receiving a reply. Check-in: The check-in process was smooth. The receptionist was very helpful and even offered us a tour of a showroom before we chose our suite, which was a nice touch. The Suite: Our suite was spacious and elegant. However, I noticed a few areas for improvement: the handheld shower was difficult to operate, especially for older guests, and the bidet wasn’t functioning properly. Additionally, the TV channels were mostly limited to news and local shows. View: We loved the view from our suite facing Century Mall, where we enjoyed beautiful sunsets from the balcony. Breakfast: The breakfast buffet had a limited selection. I missed having croissants or danishes. They offered a free slice of cake, but you needed to like their Facebook page and leave a five-star review on Google for that. Spa Experience: The staff at the Onsen Spa were excellent, and I appreciated the free coffee and juice available in the lounge. Gym and Pool: The gym was small and had some older equipment. However, the pool area was fantastic, especially the glass pool. Unfortunately, the bar by the pool lacked a lively atmosphere, with limited music and menu options. It was surprising that they didn’t offer smoothies or refreshing drinks. Facilities: It’s worth noting that Oakwood and I’m Hotel share some facilities, which adds variety to the experience. Overall, I had a lovely birthday stay, and with a few improvements, this hotel could really stand out!