Country Inn & Suites by Radisson, Elk Grove Village/Itasca

Its a nice hotel, just needed more pillows, and there was hair in bathtub, yuk. Some candy under heater, ither than that, clean, no mold like alot of places. Didnt get a chance to get in pool or eat there, we ate out at a great diner called teddys diner, i highly recommend, its on road behind thehotel, great food. The one thing i hate is that they dont make hotels with sound barriers. We were in 3rd floor in a premium room costed$200 for 1 night, and i slept 40 min totalbc the people above us were stomping when they walked, it was very loud, they were dragging trash can across bathroom floor also very noisy, and can hear them talking loud as if they were in the room, then heard base music rest of night until 7am, i had 3 hrs to drive home and no sleep, had headache. I was exhausted, and i go to hotels to relax and get peace, ebd up with kids running thru halls, doors banging, people stomping above and dropping stuff. For adults sake, somebody please build sound proof rooms, and make hotels specifically for adults. Its vacay time for most of us, weleave noise to get away from it,not to get worse when we leave. Ifim gonna pay 200 in one night i at least need peace and sleep, and someone stole our do not disturb plaquard while we were gone, shady people. All they had to do was ask for one at desk. Nice hotel, but very noisy, no sound barrier whatsoever.

Man at front desk was very friendly. The room was clean. The hot tub in pool area jets did not work. The pool was ice cold. Breakfast was good. The hotel was very clean.

Bed was extremely uncomfortable stiff and lumpy in the suite we had. Large group arrived and was extremely loud past 11pm and the staff did nothing. An apology would have been nice at least.

Great hotel. Friendly staff, clean, quiet. This place was great. Fit all our needs. Plenty of places to eat close by.would definitely stay there again.

This is an ideal choice if you plan to spend most of the day out and only need a quiet and comfortable sleep at a reasonable price. The location is pretty convenient to access the highway, and quite a few good shopping and restaurants are nearby. Getting to or back from the city takes ~ 1 hour most of the time due to generally heavy traffic conditions in Chicago, so avoid rush hours.

Everything was great, except the bed was a bit too firm for me but otherwise it was extremely satisfying and had everything they said, I would definitely recommend this place

Everything was easy from check in to fresh hot cookies to pool towels to breakfast all the way to check out!

Good: a lot of parking. Very easy to park. There are a decent number is restaurants with in walking distance. Bathrooms and rooms are clean Bad: Very old. Carpets are old and need to be replaced. Breakfast is average at best. Coffee is cheap.

I would have given 4 stars if not: 1. Only 1 person on staff during check-in/evening. Waited in 20 min line and learned it was the same for a few hours on Sat. The lady at the desk said it was normal (she was in good spirits and pleasant). 2. Restaurant/sports bar next door has loud outdoor music every night (even though no one is outside) and hotel outside walls are THIN. I called the business both nights and they turned it off, but you would think that the hotel would help find a solution as I learned it is an ongoing problem. 3. Kids are in pool area unsupervised. We were hoping to swim before checkout and found that it was closed for maintenance as someone trashed the pool the night before. Not surprising as the owner/operator does not prioritize having enough staff or a camera that works in the pool area. It was disappointing to tell a toddler that we can’t swim because the hotel does not monitor the pool area (which also never has towels). Be willing to wait for everything, not swim, and have some general frustration at some point during your stay. Upside was - great staff, good breakfast, nice and clean room, and a safe and secure location.