Herods Vitalis Spa Hotel Eilat a Premium Collection by Fattal Hotels

Excellant experience and service. Rooms are comfortable and clean. Great view to the see. Hospitality was caring and personal. We had a great weekend. Breakfast was tastey and with great varieties of dishes although it was Saturday. Proximity to the see is great.

The stay was amazing. Besides all the beauty and fun of the area and the hotel itself, the staff was great. Concierge Vladimir was OUTSTANDING. He knew what we needed and wanted before we did and went out of his way to help and make sure our stay is great. Esther at the check-in desk was also great and went out of her way to help. Overall, the service was wonderful and we had a great time. Thank you all! Certainly planning to comeback again soon!

Great room and location, but the service was awful, I never in my life experienced such a disgusting behavior from hotel service We pay extra for the spa and it wasn’t working, and somehow they can’t return the extra fee that we paid I’m never going back to this hotel again

We are multiple returning guests at Herods Vitalis Hotel so it is not easy to write a review twice a year and without repeating. But we continue to be big fans of Vitalis and would like to share with the community our experience of staying here. It would seem difficult to find something new and unexpected while returning to the hotel so ofen. Nevertheless, also during our last stay, we discover a number of positive changes and pleasant surprises here. We spent in Vitalis hotel three nights in the middle of April, a very advantageous month for vacations in Eilat, at the same time celebrating the birhday of one of us. The hotel continues to be very comfortable, filled with the feeling of relaxing and very cozy guest home. This time we booked and receive immaculately clean and well equipped Suite on the 8th floor with huge balcony. A bottle of wine, small gift and sweets were kindly prepared for us. Two bottles of mineral water as was the toiletries kit were replenished every day. The silence, comfort, rich gourme breakfast including order of scrambled eggs of your choice and impeccable cleanliness continue to be a features of this hotel. We enjoyed meals and drinks throughout all the day in the nice lounge zone on the 2nd floor. It is worth mentioning the improved variety of food during lunch. The waiters were very helpful and attentive, served quickly and with a smile. A pleasant surprise was a completely renewed elegant set of dishes. Unbeatable service continues to be one of the main hotel features. We would particularly like to acknowledge the excellent hotel management by recently appointed CEO Mrs. Liat Cohen, added a number of improvements. Please accept our thanks for your personal and warm attitude and express our deep sympathy! All the staff is young, professional, goodwilling and provides great service. Our especially thanks to Vladimir, hotel security manager, extremely polite and solve various problems, to receptionists for their invaluable help, and also to Faris for thorough cleaning of our suite. We chose the Herods Vitalis hotel once many years ago and would like that it will be forever.

Wonderful experience, very nice and quiet hotel. Huge well furnished rooms overlooking the Eilat mountains and the Red Sea, very comfortable mattresses and pillows, restful sleep. Excellent quality meals during the whole day, SPA at a high service level with a variety of massages and beauty treatments. We were very pleased with the professional and delicate service of physiotherapist and beautician Lidya. We are always impressed by the harmonious work of all the young and friendly hotel staff and would like to especially note the professionalism of the head of the security service Vladimir, receptionists Amit and Marta. A lot of thanks to Mrs. Shila Amsalem, CEO of the Herods Hotels in Eilat for the wonderful organization of our stay and kind attention, and to Mrs. Sandra Nahum, Guest relations manager of the Herods hotels in Eilat. This lovely hotel has become our second home for a long time and we are already thinking about returning here soon. If someone is looking for a comfortable rest in a calm enviroment - then yoy are here.

We enjoyed a whole day at the spa. The deep tissue massage is by far one of the best I've ever experienced and I've had hundreds. The staff were all so kind and courteous. The wine and fruits in an ocean view stateroom was a nice touch. Very classy inside. I would love to go back just for the spa experience.