Herbert Samuel Royal Shangri-La Eilat

City Apartments

"Everything was good. Good bed and kitchen,we were family of 5 and we had everything we need .Of course we brought from home what we did not expect that will be in this flat like shampoo ,soap,oil for cooking,salt,fan. There were a fairy and new sponge for washing dishes. We liked everything and I recommend this apartment to everyone ."

Prima Music Hotel

"A classic hotel, pleasant music that accompanies you on every floor. Clean and tidy rooms. Great for a family vacation with children. Suitable for families who like peace and quiet and not pool parties. The food served in the dining room, morning and evening, is clean, delicious, and inviting."

Herods Boutique Eilat a Premium Collection by Fattal Hotels

"We arrived on Saturday at the Herods Boutique Hotel in Eilat, planning to spend the Shavuot holiday there and celebrate a family birthday. We hoped to begin the holiday in a calm, pleasant atmosphere – but instead, we were met with a frustrating, disappointing, and ultimately unnecessary experience. We arrived at the hotel at 4:00 PM, knowing that check-in would be completed by 6:00 PM. In reality, we stood, waited, asked questions, and only received our room at 9:00 PM. The explanation we were given? The previous guests simply didn’t vacate the room – as if that’s our problem, and not the hotel’s responsibility. And what did we do during those five hours? We wandered the streets with a baby just a few months old who couldn’t fall asleep – tired, restless, and above all, sleep-deprived. Our daughter had to sleep with her grandparents, and they – elderly people who came to enjoy themselves – found themselves spending the night in a tense, cramped, and unpleasant situation. As for us, we just felt lost. And when we finally got the room? We discovered it was unclean – leftovers of rice, sunflower seed shells, cigarette butts on the balcony. Instead of a moment of relief – it was just another slap in the face. The staff was polite, but in practice, we received no real help, no solution, and no compensation. It felt like we were just left to deal with it on our own – on a night that was supposed to be the festive start to a special vacation. We arrived in good spirits, ready to celebrate – and left deeply disappointed. This is not how one expects to begin a vacation at a hotel that’s considered luxurious. What a shame. Truly a shame."