Belford Hostel

Have you ever spent the night in an old church? Here is the place. Somehow the old church vibe is super cozy. The location is central and Dean Village is just a 5-min walk. The staff (Ciprian) was very nice. Overall the room lived up to my expectations. Highly recommended!

這是一家非常有趣的酒店，由教堂改建而成，服務人員很好，友善而周到。因為是歷史建築沒辦法改建，房間還是比較大，有集體廚房，電影室，單間少，因此用公用浴室洗漱還是比較方便。感受獨特氛圍還是很有意思。

I strongly advise against booking this hotel if you value basic customer service and fair treatment. I attempted to make a reservation through Agoda, and the app initially rejected it. Since the booking didn’t go through, I tried again using a different card, and this time it was successful. However, to my surprise, both reservations had actually been processed, leaving me with two bookings instead of one. I have now spent 96 hours trying to resolve this issue, sending emails and making phone calls to both Agoda and the hotel. Neither has offered a solution, and worse yet, Belfors Hostel has refused to allow Agoda to process a refund, despite the fact that the duplicate reservation was due to a system error. A hotel that caters to international travelers should, at the very least, have decent customer service and a willingness to help guests when issues arise. Instead, this place has demonstrated a complete lack of professionalism, zero accountability, and no respect for tourists. If they are this unhelpful before you even arrive, I can only imagine the kind of service you’ll get during your stay. There are plenty of other hotels that will treat you with respect and assist you if any problems occur. This is not one of them. Avoid it.