Pearl & Pebbles Eastbourne

Ulasan Pearl & Pebbles Eastbourne

Pearl & Pebbles Eastbourne

12 Lascelles Terrace, Eastbourne, BN21 4BL, United KingdomLihat Detail Hotel
Pearl & Pebbles Eastbourne
Pearl & Pebbles EastbournePearl & Pebbles EastbournePearl & Pebbles Eastbourne
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

3.2/5
51 ulasan
Ulasan terverifikasi
Lokasi3.7
Fasilitas3.0
Layanan3.4
Kebersihan2.9
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Semua ulasan(51)
Ulasan positif(37)
Ulasan dengan foto/video(7)
Kamar sangat bagus(13)
Pengalaman menginap terbaik!(10)
Layanan memuaskan(7)
Lokasi strategis(7)
Buruk(14)
Tamu
Kamar Deluxe Family
Menginap di Sep 2024
Keluarga
2 ulasan
4.0/5
Luar Biasa
Diposting pada 29 Okt 2024
Thank you for a lovely stay the location of the hotel was great for us. Being close to the start of the beachyhead race and then the beach and the pier was exactly what we needed. The parking permits were helpful to and we had no trouble with this. I would say having booked the deluxe room it was all great size for what we needed, the room could do with somewhere to hang some coats ot clothing, a mirror in the room itself would also be a great touch. A few downsides were the curtains didn't fit the windows probably and the room was very hot even with the heating down and the radiator off. All in all a great stay and we would come again, the staff were very helpful
Terjemahkan
Tamu
Standard Twin Room
Menginap di Sep 2024
Bepergian dengan teman
1 ulasan
4.0/5
Luar Biasa
Diposting pada 3 Nov 2024
Everything is acceptable for a budget hotel, except the shower water pressure is absolutely weak. Maybe because I was living on 3/F. The hotel is near to the coast and easy to find.
Terjemahkan
Anna
Standard Single Room
Menginap di Jul 2024
Sendiri
1 ulasan
4.7/5
Menakjubkan
Diposting pada 9 Sep 2024
Everything is great, the attitude of the staff is excellent, the room was clean. I would like to see some broken parts fixed and the dust wiped off from above. The location of the hotel is super!
Terjemahkan
Tanggapan dari Properti: On behalf of our entire team, we extend our heartfelt gratitude for your lovely review! We are delighted to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority, and it brings us immense joy to know that we succeeded in making your time here memorable. Your kind words serve as a source of motivation for us to continue delivering outstanding service. We look forward to welcoming you back for another wonderful stay in the future! Warm Regards Pearl and Pebbles
Tamu
Standard Twin Room
Menginap di Nov 2024
Keluarga
4 ulasan
5.0/5
Fantastis
Diposting pada 28 Des 2024
Wonderful time not so far from London. Thank you so much. We wish you a Healthy, Happy and successful New Year. Konor and his mum Gabriella
Terjemahkan
Ndiladi Numi
Standard Twin Room
Menginap di Apr 2024
Keluarga
1 ulasan
3.7/5
Diposting pada 31 Mei 2024
The hotel is very close to the sea front
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback. We value both your positive and constructive comments. We are delighted to have met your expectations and apologize for any areas where we fell short. Your feedback will guide our improvements as we strive to ensure every guest enjoys a comfortable stay. Please feel free to reach out with any further suggestions. We appreciate your support and hope to welcome you back for an even better experience in the future. Warm Regards Pearl and Pebbles
Wayne
Deluxe Single Room
Menginap di Jul 2024
Sendiri
13 ulasan
4.0/5
Luar Biasa
Diposting pada 20 Agt 2024
I have stayed here on many occasions the rooms are nice and modern, the staff are very helpful and nice people, I do enjoy staying here, and it's nice and quiet
Terjemahkan
Tanggapan dari Properti: On behalf of our entire team, we extend our heartfelt gratitude for your lovely review! We are delighted to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority, and it brings us immense joy to know that we succeeded in making your time here memorable. Your kind words serve as a source of motivation for us to continue delivering outstanding service. We look forward to welcoming you back for another wonderful stay in the future! Warm Regards Pearl and Pebbles
Tamu
Deluxe Single Room
Menginap di Jul 2024
Sendiri
1 ulasan
1.7/5
Diposting pada 17 Agt 2024
Everything is dirty, floor, bed, bath towel…… The water pressure in the shower is very low. Nobody at reception when I check out.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations.Please know that our reception team is always available to assist with any issues during your stay, and we encourage guests to reach out immediately for help. We could have addressed the cleanliness concerns and water pressure issue right away to ensure your comfort.Regarding checkout, we do have fixed reception hours, and we apologize if this caused any inconvenience. If you need assistance outside these hours, our team is available via the contact information provided.We appreciate your feedback and will work to improve.Best regards, Pearl and Pebbles
Tamu
Kamar Standard Double
Menginap di Jul 2024
Keluarga
1 ulasan
2.5/5
Diposting pada 12 Agt 2024
Staffs are very nice but our room had an issue. There was a big hole on the window. They just put a cardboard to hide. It came off easily with wind and I had to put it back again. I don't understand they list that room, It was very cheap rate but we should have know that before booking but no mention in the listing. Such a pity because the location is perfect!
Terjemahkan
Tanggapan dari Properti: Thank you for your feedback. We value both your positive and constructive comments. We are delighted to have met your expectations and apologize for any areas where we fell short. Your feedback will guide our improvements as we strive to ensure every guest enjoys a comfortable stay. Please feel free to reach out with any further suggestions. We appreciate your support and hope to welcome you back for an even better experience in the future. Warm Regards Pearl and Pebbles
Kal t
Deluxe Double Room
Menginap di Agt 2024
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 23 Sep 2024
We absolutely loved it here will deffo be returning again lovely clean and modern room
Terjemahkan
Tanggapan dari Properti: On behalf of our entire team, we extend our heartfelt gratitude for your lovely review! We are delighted to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority, and it brings us immense joy to know that we succeeded in making your time here memorable. Your kind words serve as a source of motivation for us to continue delivering outstanding service. We look forward to welcoming you back for another wonderful stay in the future! Warm Regards Pearl and Pebbles
Tamu
Standard Single Room
Menginap di Jun 2024
Sendiri
1 ulasan
5.0/5
Fantastis
Diposting pada 15 Jul 2024
Lovely bed, nice quiet room, exceptional value for money, well recommend. A fantastic budget hotel stay by the seaside, wish I could have stayed longer!
Terjemahkan
Tanggapan dari Properti: On behalf of our entire team, we extend our heartfelt gratitude for your lovely review! We are delighted to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority, and it brings us immense joy to know that we succeeded in making your time here memorable. Your kind words serve as a source of motivation for us to continue delivering outstanding service. We look forward to welcoming you back for another wonderful stay in the future! Warm Regards Pearl and Pebbles
Tamu
Standard Single Room
Menginap di Agt 2024
Bisnis
1 ulasan
2.7/5
Diposting pada 5 Sep 2024
Weak water pressure. A lamp has no bulb. But otherwise good for the cheapest price
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your feedback! I’m glad to hear that overall you found value in your stay. I apologize for the issues with the water pressure and the missing bulb in the lamp—these are certainly things we will address immediately.We appreciate your comments and hope to welcome you back for an even better experience in the future.Best regards,Pearl and Pebbles
Vijesh
Kamar Standard Double
Menginap di Jun 2024
Pasangan
2 ulasan
2.7/5
Diposting pada 30 Jul 2024
The Receptionist was in phone when we came and didn’t ask anything and continue to speak in phone I said we nned to speak to manager and she said she is on the way.We waited morethan 20 minutes and asked again to speak with manager so that we can check in as she said she couldn’t.She left the reception and was continued the conversation. No manners at all from reception!!Location is terrific! It was a last minute trip and ended up with that place
Terjemahkan
Tanggapan dari Properti: Dear Guest,We apologize for the inconvenience you experienced with our receptionist. This is not the standard of service we strive for. We appreciate your feedback and will address this issue promptly. We're glad you enjoyed the location and hope to provide a better experience on your next visit.Best regards,Pearl and Pebbles
Tamu
Deluxe Single Room
Menginap di Mei 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 14 Jul 2024
This is an excellent hotel for families or solo travellers by one of The UK's best resorts by the coast
Terjemahkan
Tanggapan dari Properti: On behalf of our entire team, we extend our heartfelt gratitude for your lovely review! We are delighted to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority, and it brings us immense joy to know that we succeeded in making your time here memorable. Your kind words serve as a source of motivation for us to continue delivering outstanding service. We look forward to welcoming you back for another wonderful stay in the future! Warm Regards Pearl and Pebbles
Peter
Kamar Standard Double
Menginap di Mei 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 18 Jun 2024
Delightful Hotel 30 seconds from Sea Front Really lovely and Delightful Receptionist, always greets with a smile, clean rooms, just great for work and holiday stays...
Terjemahkan
Tanggapan dari Properti: Dear Mr. Peter,On behalf of our entire team, we extend our heartfelt gratitude for your lovely review! We are delighted to hear that you enjoyed your stay with us. Providing exceptional experiences for our guests is our top priority, and it brings us immense joy to know that we succeeded in making your time here memorable.Your kind words serve as a source of motivation for us to continue delivering outstanding service. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Pearl and Pebbles
Tamu
Deluxe Triple Room
Menginap di Apr 2024
Keluarga
2 ulasan
1.7/5
Diposting pada 29 Mei 2024
This hotel is terrible, the frontage is dilapidated. The carpet throughout is filthy, outside our room there was the same crumbs for the two days We were lucky enough to be in a “refurbished “ room. There easily a double bed and in what looked like a converted cupboard was a single bed tight up to the walls at either side,. It was clean or I would have walked out. The water power was so very slow. The windows didn’t open because the were stuck down with paint or glue. There was a balustrade below the front window of our room and it was full of rubbish and what looked like a brim control box. There were no facilities at all in the hotel. There was nowhere to get a drink except a fridge at the reception which was locked.
Terjemahkan
Tanggapan dari Properti: We're truly sorry to hear about your disappointing experience. Our aim is always to provide exceptional service, and it's disheartening to learn that we fell short of your expectations. We take your feedback seriously and will address the issues you've raised with our team to ensure that we improve and deliver the high standards we're known for. We value your patronage and hope to have the opportunity to regain your trust in the future. Warm Regards Pearl and Pebbles