The pool was closed down which was the only reason we booked this hotel. I booked it an hour before checking in, and they refused to cancel and refund my reservation. We got to our room which was recently renovated and the floor was splattered with a red substance between the wall and the bed. I asked to switch rooms and the next room also had chunks of mud on the floor, hair on the bathroom sink, used shampoo/conditioner bottles, stained comforter, and was not clean at all.
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