Ulasan The Riverside Hotel

Perfectly located by the sea, stadium and Umgeni river. The staff is accommodating and friendly. The room with a view is spacious and clean.

Close to ciry center

The WiFi was absolutely amazing especially cause I work from home full time. The breakfast was amazing as were the staff and the entire hotel. Definitely returning!

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I have stayed several times at your location, this is the first review I have submitted. I find 100% of your staff friendly and helpful. In particular I would like to compliment the restaurant staff. They are attentive and anyone will jump in to help, whether they are your waiter/waitress, it does not matter. I believe it stems from the guidance of your manager for that department, always a friendly greeting, a smile and nothing is an imposition. I arrived before the restaurant was technically open both mornings, I was seated, provided with a coffee, all of this was done with a smile and joke. This positive attitude is obvious throughout the day. You are never given the impression you are putting someone out, just that you are welcome. Well done to the staff and his leadership. Regards M-J Stiles

This has gone downhill fast. Rats in the air conditioner then bit through the plug point wiring. They only say sorry then they have a person that can not sing on a veranda that keeps all the residents awake. A total mess. They rather reimburse me the accommodation as this is not.

Please avoid this hotel at all cost, especially when travelling with children. On a sports tour with my son at the moment, and with the level of noise from rooms qbove me and the screaming/shouting/fighting going on down stairs at the restaurant, it is impossible to get any rest! Not to mentio trying to sleep. So disappointed.

The noise in the restaurant is unbearable both the background music and the staff shouting across the room. I was there for a meeting it was not peaceful at al.......I did not enjoy the service they also give to walk-in customers who come in for their breakfast buffet or lunch they just do not pay much attention to you

Rooms, ok - but showing signs of wear and tear. The inclusion of a "gym/workout room" is downright misleading - most of the equipment does not work and belongs in a skip. The heaviest weights on the rack at 12.5kg. It's a total mess and they really need to sort it out and stop advertising it in the meantime.

Your Rooms do not have a warmth welcoming, they are very cold, with no carpet even on the sides when you fall of the bed. Your WIFI (Internet) is a disaster, I ended up using my data every time I was there. Your blankets are very old.

The noise from restaurant and reception makes it impossible to sleep..Staff walk around and shout at the top of their voices. Guests at the restaurant laugh like hyenas all night Rooms are nice except for this noise situation. Grounds are ok. Reception and restaurant are very near the rooms which makes it impossible to sleep

All I can say, this is the place to be and I will recommend you to my friends, family and clients even people who want to come to spend holidays here in Durban I will make it a point that they come to you

Absolutely pathetic, when we checked the sheets on the bed had red and black stains, the throw on the bed was stained, the room was painted and there were paint splatters all over the telephone, bed side tables, the bedside lap was rusted, there was no airfreshners available in the bathroom, the lifts were dirty, absolutely no eye for cleanliness and maintenence

My stay at Riverside Hotel was good with the reception staff welcoming . My room was clean, the food was good as usual. The housekeeping staff is always helping. I always find the parking to be always available.