Premier Inn Dundee East

We booked this hotel some weeks ago. Arrival wasn’t the most pleasant as the gentleman. on reception was less than welcoming. We were given keys and misdirected to our room. The smell that hit us as we entered the room was awful. A very pungent drain smell. It also looked as though the bed hadn’t been made. Nothing like the picture on the website. When we went back to reception to explain, we were told that if we were prepared to wait we might get another alternative room but the hotel was full. We asked for a refund but were told that we would have to phone customer services which was closed. We left to return home. A ruined weekend.

Nice hotel, room was really clean and at the standard expect from Premier Inn. Cooked to order and continental breakfast buffet with very good options. Can select items from cooked breakfast and poached eggs were perfect. Helpful staff, no iron in room and reception brought one up to room. Although near busy road not noisy and had a sound sleep

I highly recommend this hotel for shorter stays due to the lack of storage space for luggage. However, we had a great time as there were many great points. The beds were super comfy, the pillows too and the bath was amazing. Lots of hot water The windows open so if you like fresh air, you'll be happy and the views from the back of the building are good.

One of the best premier inns I’ve been to great location and Meghan who was on was amazing was always there to greet you unlike other premier inn s usually no one to be seen but was great to see a smiley face and nothing was too much of a bother either only negative was tv reception wasn’t that good overall fab!

Stayed here on Saturday night on a family trip up to Dundee for the weekend. You can’t really go wrong with a premier inn, this hotel was better than anticipated. Staff were very friendly and welcoming, room was excellent and spotlessly clean. Room was all set up for is coming, as we have little one cot was set up(other times we need to remind them after we arrive). Hotel was extremely quiet and we all slept very well. Hotel location was great, has a coop about a 20 second walk door to door which is ideal, plus there are loads of places to get takeaway food next to the coop as well so your spoilt for choice if you need something to eat. There is also the lovely pub next door to the hotel that you can use. Would happily stay here again on another family trip up to Dundee.

Myself and my husband came to stay at the Dundee East Premier inn near Broughty Ferry on 17th November for a few nights. We had asked for a room suitable for a disabled person. We found the room to be rather nice, however we did have a few issues with the heating, the television and lack of towels. I went to the Reception desk, and the receptionist - Graham - could not have been more helpful. He was truly wonderful and extremely patient in explaining to myself and my husband, how to operate the television and the best way to set the heating for a comfortable stay. Nothing was too much trouble for him and his manner was always so friendly, polite and down to Earth. Premier Inn should be proud of having staff of this calibre. Well done and keep it up. Hayley.