Hotel di Dubai Marina, Dubai

The hotel is in walking distance to the JBR Beach and Marina. About 15/20 minutes, the hotel provides a regular bus shuttle if you are not up fir the walk. The staff where welcoming, professional and helpful with any queries we had about the hotel, getting around. Muhammed the tour organiser helped us book two excellent tours, half day tour of Dubai catered to our wishes and the VIP trip to Burj Khalifa. The hotel is very clean, the rooms are spacious and comfortable. restaurant on site lots of choices for breakfast buffer and evening meal.Easy to get to Dubai Central. I woukd stay here again.

The hotel is very beautiful, chic and modern. But we are very happy with all the hotels in the chain, which are phenomenal. at Rixos Dubai the service was excellent, they pleasantly surprised us for our anniversary, checked us in early. Thank you for the support from Diana - by email She is very responsive and a true professional, for whom it is important that the client is satisfied. The restaurants, bars, delicious food, spa center, location - the best.

I have already left a complimentary review. It is clear that the hotel is ideal for us personally, but for tourists (who come on a tour) it is obviously an average option. Now I will tell you what can be improved: 1) pricing - it could be cheaper, sometimes it is at the price of the neighboring luxury Five. 2) other Rove have game consoles, coworking areas are larger, there are shops right in the hotel. This one does not. 3) there is no gym either, I think. 4) the elevator is questionable: it moves slowly, it is faster to go down the stairs. 5) for the official price on the Rove website (＞550 dirhams in December), they could have installed a capsule coffee maker in the rooms, like in the same SO Uptown. 6) there are no transfers.

Service: - Overall is good, reception manager Pei Pei demonstrated good service and fast response, but one reception guy was disappointing - Gobin who was the night time reception, was lowering the whole level of the hotel, ashamed the whole hotel (Incident: we saw an advertisement in the elevator showing 160 AED for 6 bottled Heineken beer in the afternoon, that night we ordered by dialing 0 in the room service, then when paying the bill, it was 252 AED, we didn't ask further for the price because we were afriad we missed some conditions in the advertisement. The other night, we planned to order again, so we see again the advertisement in the elevator, it just stated ”Dial 0 or scan QR code to place order”, then we headed to the reception and asked if there is any hidden conditions. Gobin just questioned me if my picture is taken on the day and told me it is a recent promotion, so it's wasn't started on the day i ordered. That's totally trying to drag the problem to us, i was never thinking to get back what i over paid, and you didnt need to defend and attack me at once. And then he asked if I have any proof that the advertisement was published on the day I order the beer, I said I didn’t take a picture on that day, then I asked him which day this promotion started, he failed to answer. Then he quibbled and said because we didn't tell over the phone that we wanted to get the promotion beer, so we couldn't get 160 AED beer. I was so pissed, but I was too focused on how I can proof the promotion has already started on the day I ordered the beer, then I went back to our room and I didn't pay much attention to his words. After going back my room, my family told me again what Gobin said just now, it was totally humiliating and treated us as a fool. Is that I don't mention the promotion price, then I need to pay extra? It's totally nonsence.  The original price was 240 AED for 6 bottles, we paid 252 AED just because you charged me on a price of single bottle 42 AED each x 6 bottles. Because I was totally pissed off, I went back and argued with him, he knew he couldn't cheat me anymore, then he passed our case to his colleague. His colleague ****** in his service too (but i forgot to memorize his name), same as Gobin, he was trying to point the problem back to us, he said because there was no bottled beer so the staff gave us canned beer that night, so I was charged for a higher price, then I told him to see the two remaining bottles in my room and i took picture on that night as well. At last, they failed to put back the fault to us, and gave me back the money. The whole incident was nonsense, and ruined my mood in the whole night. I had never tried to feel so pissed for a staff in the hotel before. Room: - Spacious, clean, sufficient facilities - Light flashes in washroom, tolerated for two nights but finally too annoyed, so reflected this on a random surve, Pei Pei approached me the next day when we were having breakfast and sent engineer to fix the light (she offered change of room but we turned down, and she offered a complimentary dinner and a fruit platter) Gym: - More than enough for a hotel Swimming Pool: - Small and not many seats Breakfast Buffet: - Large variety of choice and taste good

Hello 🙋♀️  Everything is wonderful 🤩  The people at the reception are wonderful, hospitable, good-natured, helpful 👍 The cleanliness of the room was a pleasant surprise.  Fridge, iron, ironing board, balcony, air conditioning, microwave, stove - everything is there and everything works The location is super!

This hotel is really fancy . I stayed for about 2 weeks . Maybe they were use to me living in that particular room so they weren’t as thorough with the daily restocking of towels and soaps . Also , it takes a long time to get your luggage to the room and back down . Asides from those 2 things, However , the location is very nice , in walking distance , and I would still recommend this hotel to a friend

The hotel has private beach. Have a dinner on the beach is amazing watching sunset. And service from our Chinese boy is very very nice. Sorry I forgot his name, but I remember his smile

The hotel is near the DMCC metro station which takes 50 minutes to get from the airport. Though it takes only 2 minutes walk from the entrance of the metro station, it takes another 5 minutes to reach the platform. Generally you need some 40 + minutes to most attractions in the city by metro from the hotel. Staff were attentive and helpful. Thanks to the hotel to offer an early check-in at 11 am. It was most welcome especially after our overnight flight. Room furnishings were a bit old and ventilation of the bathroom needed improvement. In general we have good experience during the stay.

Booked a one bedroom apartment - Good value for money - Great location on the walk with lots of restaurants nearby (also nextdoor to a market for shopping) - Super spacious bed for a one bedroom apartment. Best sleep ive had in my life. - Equipped with all the essentials so we were able to cook occasionally for ourselves and give our daughter milk - Helpful and polite staff all around Only negative was the free wifi was not strong in the bedroom and would only get connection in other rooms of the apartment.

The perfect business stay during Dubai Boat Show. One nightly service request was not taken care of swiftly, apart from that overall service was impeccable. Very nice, spacious room with everything one might need, as far as I am concerned.