Hotel di Sheikh Zayed / DIFC, Dubai

Kami ditempatkan di lantai 55 dengan pemandangan kota yang indah. Pengamatan: Bagian dalam ruangan baik-baik saja tetapi baunya lembab, mungkin karena jendela tidak bisa dibuka. Sarapannya enak tetapi lebih ditujukan untuk pengunjung India daripada orang Barat.

The hotel is beautiful, my room had a view of the Burj Khalifa, amazing. Very good breakfast, pool, gym, everything very good. The team has an excellent service. I saw many complaints about the elevator, it only happened to me once, when I went down from the 62nd floor at 10:30 am, it really took a long time, but the other days, it didn't take more than 5 minutes. My tip, it's really worth staying at this hotel, and if you can, get to the cafe earlier and don't take the elevator at peak time.

Room was not clean well. Had remains of ginger nails on the bathroom floor from previous guest probebly. Other then thst no hot water and emergency light was on all night. Only after I mention these to the reception it was fixed. Stored the lasagne and the the hotel did not deliver them to the room.

After a disappointing stay earlier this week at another 4-star hotel in Tecom, I decided to try Novotel Al Barsha for the weekend, mainly because Swiss Butter Steakhouse is inside the hotel. My friend Hannah and I checked in with a mix of curiosity and hope for a better experience. The hotel does seem busy, which contradicts what some other guests have said. To their credit, we were given our room right away at check-in. I had booked a Superior Twin Room and specifically requested a higher floor for a better view. I also accepted a smoking room, understanding the compromise, but the overwhelming smell of smoke in the hallway left me wondering: shouldn’t a 4-star hotel manage this better? Upon entrance, to our surprise, we found a joined single bed instead of twins. We called reception, hoping to move rooms, but they offered to just separate the beds. Regret hit when we saw how small the single beds were! Honestly, if you’re tall or on the bigger side, this setup will not be comfortable—especially if you’re staying with friends or family. To add, the bed’s mattress clearly needed flipping, as there was an obvious slope that made it uncomfortable to sleep on. Adding to the unfortunate, despite being on the 25th floor, there was no view to speak of—something we were really looking forward to. It felt like a missed opportunity, especially given the hotel’s location and our specific request for a high floor. The bathroom was another letdown. The tissue holder was almost broken, the materials inside looked cheap, and the toilet bowl was not properly cleaned, with visible brown markings—pretty gross for a 4-star hotel. Thankfully, the bathtub was at least clean, so that was something. On the bright side, the highlight of this hotel is definitely their spa and pool. We were given discount vouchers for Soul and Senses Spa, and my masseuse, Shatria, did a great job. The pool is a decent size and clean, while the sauna and steam room were perfect. The health club overall is the ace of this place. For breakfast, I agree with other reviews—it’s decent. The restaurant was packed in the morning, but the vibe was good. However, they don’t escort guests to tables; you just find a seat yourself, which is fine but felt a bit unpolished. One odd thing I noticed: while housekeeping did try their best to fulfill our requests—like providing coffee capsules and water—there was no creamer for the coffee and tea. Even 3-star hotels provide that, so it was a first for me (maybe it was just the standard). Despite these minimal disappointments, I still try to see the positive side of this hotel and did my best to take decent photos that you may see for reference. Overall, it seems like this hotel mainly caters to group tourists, which makes me wonder if they’re sacrificing quality for quantity. I hope they work on improving their services, including room quality, views, and attention to detail, so they can leave a better impression of Dubai for future guests.

Review Pros: Very good location. Dubai Mall is about a 15-minute walk at a relaxed pace. Cons: You have to request almost everything separately (toothpaste, toothbrushes, even a hair dryer). The room has a kitchen, but there is no kitchenware at all. At breakfast, there is only one napkin on the table for everything. The most unpleasant situation happened after breakfast. My mother made herself a sandwich but realized she would not be able to finish it. Since food is thrown away anyway, we decided to take our own sandwich with us (which, by the way, was paid for as part of the room rate with breakfast). We could have stayed in the restaurant for another 30 minutes and finished it there, but since breakfast is time-limited, we decided to leave earlier so that guests with breakfast from 10:00 to 11:00 could take our table. When we were taking the sandwich with us, a staff member simply took it out of my mother’s hands. There was no explanation and no apology. The sandwich was taken away in front of everyone. From the outside, it looked as if we were trying to take a kilogram of food to resell it and were publicly stopped like offenders.

Great hotel apartments , spotless , location is good in Dubai you have to use taxis everywhere anyway. Reception is very helpful. Only thing would not go to the restaurant because of one waiter, he just would not leave us alone really annoying. But overall would stay there again.