The Biltmore Villas Hotel & Spa, Dubai

We stayed here as a family of 30 people (adults and kids) in 5 villas over the holidays in December and I have nothing but wonderful things to say about our experience. It took us a while to decide to book the villas as we were initially considering beach villas for our group but we discovered Biltmore in March and we booked right away for holiday season in December. Now, what really makes this place special is the location (despite being right smack in the middle of Al Barsha, it is still very private and somewhat shielded from the hustle and bustle that comes with the proximity to Mall of Emirates), the beautifully furnished villas and most importantly, the amazing staff. Nothing was too much for them and they never said no to any of our requests. We were made very very comfortable and even got some amendments made to the truly luxurious Villa 5 (the belle of the hotel) just to ensure our stay was perfect and that was exactly what it was! Some minor things that elevated our experience. There was a separate entrance for food delivery which made it super easy to retrieve items without having to go through reception all the time. There was also ample space at the basement for parking. Another favorite with the kids was the cinema room which quickly turned into the game room, the temperature controlled pool and the roof top in Villa 5 where we were able to catch some of the fireworks on Jan 1. You can tell the property was very well thought out. Everyone was great but special shout out to the ever smiling doorman Jack (and the lady too!) Mahmoud the bellboy, and our amazing concierge - Hajar, Hajar and Faith. The wonderful folks at breakfast every morning who accommodated us even when we stayed beyond our time, John who became the kids’ favorite (the gym, spa and kids club director), my niece kept asking of him long after the holidays, Kaoutar the exceptional sales lady who kept in touch and ensured our preferences were communicated over the course of 6 months before our stay date and finally, the front desk manager. Biltmore is a lovely lovely place, we made wonderful memories with our families here and whenever I drive past it, it makes me smile. If you’re thinking of booking here, don’t hesitate, go for it! Definitely value for money.

Im always passing by this hotel and having coffee in Brasserie. Amazing staff Rufa and Faith. Excellent Service and nice parking area, view is amazing. Perfect to relax and have a breakfast and afternoon tea here as well. Recomend this hotel 5 star

Nice villa, good accommodation and amenities. Good spa service however sometimes communication with concierge team was not fluid. Would be nice if pool was not in the shade. Great breakfast experience at the villa. Would be keen to recommend the hotel.

From the moment we arrived at biltamore we were treated like royalty. The check-in process was seamless, with friendly staff offering a warm welcome and refreshing drinks. The lobby itself was stunning-modern, spacious, and impeccably clean, setting the tone for the rest of our stay. We was assisted with a baggage’s by a lovely man named Jack who was very helpful and spoke to me in French which is a bonus. Would love to stay in the hotel again.

I stayed at the biltmore hotel and it was one of the most exciting moments from the check in time to the dining options and they have new outlet cafe du paris just wow, the beds are very comfortable,,,,, butler service is very fast, it deserve 7 stars not 5 stars

Amazing staff from the reception I met Hajar the Egyptian girl with her amazing smile and warm welcome she was friendly and so kind and make a smooth check in I didn’t feel it then we met another Hajar the Moroccan lady and she continued the professional way that first Hajar started and make an amazing orientation for villa I love this amazing experience from the staff and the luxury villa and finally I found my comfort and luxury place for me and my family