Southern Palms Beach Resort

Ulasan Southern Palms Beach Resort

Southern Palms Beach Resort

Diani Road, Diani Beach, Kwale, 80400, KenyaLihat Detail Hotel
Southern Palms Beach Resort
Southern Palms Beach ResortSouthern Palms Beach ResortSouthern Palms Beach Resort
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4/5
Very Good
82 ulasan
Ulasan terverifikasi
Location4.1
Amenities4.0
Service4.0
Cleanliness4.0
Filter berdasarkan:
Urutkan berdasarkan:
All reviews(82)
Positive reviews(6)
Reviews with photos/video(1)
Negative reviews(1)
JOE-GLEN
Superior Single
Menginap di Jun 2023
Family
1 ulasan
4.2/5
Very Good
Diposting pada 16 Agt 2023
Nice hotel. Great food choices. Staff was helpful and had great customer service. Night time entertainment was very enjoyable. Would recommend this hotel to anyone interested in having a good time.
Guest User
Ocean Front Deluxe
Menginap di Mei 2023
Couples
3 ulasan
3.5/5
Diposting pada 14 Jun 2023
We were given a lower grade room than we had paid for and he’d to move twice before we got the correct one . They were aware this had happened but did not tell us until we complained. Food is good , however if you do not like Indian cuisine your choices will be limited. Wine on the all inclusive is poor. staff are brilliant , management not so much . Annoying that you cannot go for a walk on the beach without getting swamped by beach sellers.
Anonymous User
Superior Deluxe
Menginap di Okt 2022
Couples
1 ulasan
3.7/5
Diposting pada 18 Nov 2022
Diane beach is a gem. The locals are extremely friendly. The pool is large and very accommodating, always clean as well. Buffet was good, the menu changes daily. Very friendly staff, fun night time entertainment. Snorkeling in the open beach was my highlight 🏝🌴
Guest User
Superior Deluxe
Menginap di Mar 2023
Family
2 ulasan
4.7/5
Amazing
Diposting pada 21 Apr 2023
Wonderful hotel - great location and also the facilities are great. The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. ) Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible. the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen. the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not
Guest User
Superior Room
Menginap di Jan 2025
Couples
2 ulasan
5.0/5
Outstanding
Diposting pada 3 Mar 2025
Beautiful complex, wonderful pool area, easy to use even for swimmers, very nice beach. Good buffet breakfast and dinner in the main restaurant, choice of dinner as a barbecue or Italian dinner elsewhere. Drinks not included in the booking price! Top room service. What wasn't so nice: for a day's stay with food and drink for a local child, who we gave a great day here, we were charged 3,250 KSH. The price-performance ratio is not right at all! A non-guest (including children) cannot stay even on the beach in front of the hotel and only for a payment of 3,250 KSH. That is simply too much.
Teks AsliTerjemahkan dengan Google
Guest User
Ocean Front
Menginap di Agt 2023
Couples
2 ulasan
1.5/5
Diposting pada 10 Sep 2023
Pros: nice beach shortcoming: 1. Noisy, very noisy! ! ! The hotel didn't remind us when we checked in that there was a party in the evening during our check-in time. The DJ screamed so loudly in the middle of the night that our hearts ached. We measured the decibel level and it was already at the noise level. We contacted the hotel several times to change rooms but got no response. Finally, they sent a waiter. I was told that I could change rooms, but when I went there it was still very noisy, so I had to endure it until the party was over. It was only eight o'clock the next day, and there was the noise of an Indian wedding again! ! ! 2. The service is very poor. Because it was too noisy on the first night and I didn't get a good rest, I had a fever the next day and asked the hotel to find a thermometer, or send someone to buy one for us to pay for. The hotel curtly responded that they could look for it, but they didn't inform us whether they had a thermometer until we checked out. , and other services also responded very slowly. 3. The food is not good. The hotel buffet is basically Indian food, various curries and purees, which are very salty. I don’t know if it’s because more than half of the hotel guests are Indians. 4. The room facilities are old, the bedding is old, and it doesn’t look very clean.
Teks AsliTerjemahkan dengan Google