Uttara Model Town | Sector: 1 | House: 11 | Road: 06 |, Uttara, Dhaka, Dhaka Division, 1230, BangladeshLihat Detail Hotel
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1 malam
Ulasan Tamu tentang Grand Vistana
8.8/10
Luar Biasa
42 ulasan
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Ulasan terverifikasi
Lokasi9.1
Fasilitas8.4
Layanan9.2
Kebersihan8.3
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Semua ulasan(42)
Ulasan positif(35)
Ulasan dengan foto/video(6)
Staf ramah(8)
Kamar sangat bagus(7)
Buruk(2)
Renir
Kamar Deluxe dengan Pemandangan Kota
Check-in Apr 2025
Sendiri
1 ulasan
10.0/10
Fantastis
Diposting pada 12 Mei 2025
The room is spacious, neat and clean. The staff is very friendly and helpful. The food is also good. Definitely will come back again..
Terjemahkan
Tamu
Deluxe Twin Room dengan Pemandangan Kota
Check-in Mar 2025
Bisnis
47 ulasan
10.0/10
Fantastis
Diposting pada 2 Mei 2025
This hotel offers a very good overall experience. It is located near Dhaka Airport and has very new facilities. The hotel provides free airport pick-up and drop-off services, making it a great place to stay for friends who have just landed on a business trip
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you so much for your perfect rating and kind words! We're delighted to know that you had a great overall experience with us. It’s wonderful to hear that our location, modern facilities, and complimentary airport services added convenience and comfort to your business trip.We truly appreciate your recommendation and look forward to welcoming you or your friends back to Grand Vistana Hotel on your next visit to Dhaka!Warm regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14
Md Mizanor
Kamar Deluxe dengan Pemandangan Kota
Check-in Feb 2025
Pasangan
3 ulasan
9.5/10
Menakjubkan
Diposting pada 29 Mar 2025
My second time staying here. This time my experience of staying here was better than the last time. Nice hotel staffs and professional frontdesk. Pick up service was great. Easy check in. Room was fine with a clean washroom. But they could place the shower-room ceiling parts a bit more properly to give a better feeling during taking shower. Restaurant foods were good.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for choosing Grand Vistana again and for taking the time to share your detailed feedback. We’re delighted to know that your experience this time was even better than your last stay! It’s wonderful to hear that you enjoyed our pick-up service, smooth check-in, clean washroom, and restaurant offerings. Your kind words about our staff and front desk are truly appreciated.We also value your suggestion regarding the shower-room ceiling, and we will certainly look into this to enhance the overall experience for our guests.Looking forward to welcoming you back again soon!Warm regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14
Tamu
Deluxe Double Room dengan Pemandangan Kota
Check-in Sep 2024
Sendiri
41 ulasan
8.0/10
Luar Biasa
Diposting pada 6 Nov 2024
Pretty good hotel near the airport staff are brilliant
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your lovely feedback! We’re thrilled to hear you enjoyed your stay and appreciated our convenient location and brilliant staff.We look forward to welcoming you back for another memorable experience!Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana Hotel
Tamu
Kamar Deluxe dengan Pemandangan Kota
Check-in Des 2024
Bisnis
4 ulasan
2.0/10
Diposting pada 1 Feb 2025
This hotel is simply terrible.
1/ They announce a gym, but the first day I would like to you use it, I have been shocked. All the equipments had several layers of dirt. Moreover, no one was operating properly.
2/ They do not have proper fire safety means. It means that in case of fire, this represents a big risk for the customers.
3/ The stairs and surroundings are really dirty.
4/ There is no sound protection. It means that you hear the noise coming from everywhere, from the road, from the other rooms, from the corridor. The only way to sleep is to have earplugs.
I am a frequent traveller, and I have never seen such hotel. They for sure do not deserve 4 stars.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is extremely valuable to us, and we deeply regret that we did not meet your expectations.We take your concerns seriously and will immediately address the cleanliness and maintenance issues in the gym, as well as review our fire safety measures to ensure compliance with all safety regulations. Additionally, we will work on improving soundproofing and overall cleanliness to enhance our guests' comfort.We truly appreciate your honest feedback and will use it to improve our services. If you would be willing to give us another chance, we would love the opportunity to provide you with a much better experience in the future.Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14
Tamu
Kamar Deluxe dengan Pemandangan Kota
Check-in Nov 2024
Sendiri
3 ulasan
9.5/10
Menakjubkan
Diposting pada 8 Jan 2025
Sajol made my stay there really incredible!!
I had a lot of trouble with the hot water, and navigating around Dhaka, but he helped me to solve all of it. Even helped me to solve all my tourist issues. Best experience ever!!!
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you so much for your amazing feedback and for sharing your experience with us! We’re delighted to hear that Sajol was able to make your stay truly memorable by assisting with the hot water, navigating Dhaka, and resolving your tourist concerns. Our team strives to go above and beyond to ensure our guests have the best possible experience, and your kind words mean the world to us.We look forward to welcoming you back for another incredible stay in the future!Warm regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14
Mohammed
Kamar Deluxe dengan Pemandangan Kota
Check-in Nov 2024
Pasangan
3 ulasan
8.0/10
Luar Biasa
Diposting pada 24 Jan 2025
I think, they just left this room set up very badly for online booking people and breakfast choice wasn't very good.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to share your feedback. We are pleased to know that you appreciated the surroundings, cleanliness, and service during your stay.We are sorry to hear that the room setup and breakfast options did not meet your expectations. Your comments are invaluable to us, and we will work on addressing these areas to ensure a better experience for all our guests.We truly appreciate your input and hope to have the opportunity to welcome you back, so we can provide a more enjoyable and improved stay next time.Warm regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14
Manfred
Kamar Deluxe dengan Pemandangan Kota
Check-in Okt 2024
Bisnis
13 ulasan
5.0/10
Diposting pada 4 Jan 2025
For the price, this hotel is very underwhelming and disappointing. Hotel feels empty and dated. Rooms are very basic and the toilet doesn’t feel comfortable at all. The location is not the best and our taxi driver had trouble locating it and we made many turns before we manage to find the building. The only good thing is the service where the staffs were warm and takes the initiative.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your honest feedback. We deeply regret to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience caused during your stay.We’re sorry to learn that you found the amenities and facilities underwhelming and faced difficulty locating the property. Your feedback about the toilet's comfort and overall experience with the rooms has been noted, and we will address these concerns with our team to make the necessary improvements.We’re, however, delighted to hear that our staff’s warmth and initiative made a positive impression. Providing excellent service is our priority, and your acknowledgment motivates us to continue striving for excellence.We hope you’ll consider giving us another chance to provide you with a much better experience in the future.Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14
Abdus S Majid
Deluxe Twin Room dengan Pemandangan Kota
Check-in Agt 2024
Bisnis
12 ulasan
7.5/10
Diposting pada 17 Sep 2024
Lovely hotel, reasonable value for the money paid, Close to Airport in Uttara Sector 1, awesome part of Dhaka. Uber anywhere you like easily. And the staff are really cool. Room was so clean and everything worked! I'm a Dhaka regular will rebook again Thanks
Terjemahkan
Tanggapan dari Properti: Dear Mr. Majid,Thank you for your lovely review! We’re delighted to hear that you had a great stay and found our hotel to be of good value. Our team takes pride in maintaining clean rooms and providing excellent service, so it’s wonderful to know we met your expectations. We’re also glad that our convenient location worked well for your travels.As a regular visitor to Dhaka, we look forward to welcoming you back again soon!Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana Hotel
Tamu
Deluxe Twin Room dengan Pemandangan Kota
Check-in Des 2024
Bisnis
1 ulasan
10.0/10
Fantastis
Diposting pada 5 Jan 2025
SAJL is professional and excellent.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you so much for your perfect rating and kind words! We're thrilled to hear you enjoyed your stay and appreciated our surroundings, amenities, cleanliness, and service.A special thanks for highlighting Sajol's professionalism and excellence—he will be delighted to know his efforts made a positive impression on your stay.We look forward to welcoming you back for another wonderful experience!Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14
Jeffrey
Kamar Executive dengan Pemandangan Kota(king bed)
Check-in Jan 2025
Bepergian dengan teman
5 ulasan
10.0/10
Fantastis
Diposting pada 19 Feb 2025
Very nice staff
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your perfect rating and kind words! We are delighted that you enjoyed your stay and appreciated our staff, cleanliness, and amenities. Your feedback motivates us to continue providing the best experience for our guests. We look forward to welcoming you again soon!Best regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14
Tamu
Deluxe Double Room dengan Pemandangan Kota
Check-in Des 2024
Keluarga
2 ulasan
10.0/10
Fantastis
Diposting pada 2 Feb 2025
It’s very nice
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, Thank you so much for your perfect rating and kind words! We're thrilled to hear you enjoyed your stay and appreciated our surroundings, amenities, cleanliness, and service. We look forward to welcoming you back for another wonderful experience! Best regards, Moksedul Hassan Bhuiyan Senior Manager - Sales & Marketing Grand Vistana Hotel Cell: +88 01916 22 30 14
Sarah4188
Kamar Executive dengan Pemandangan Kota(king bed)
Check-in Okt 2024
Bepergian dengan teman
6 ulasan
10.0/10
Fantastis
Diposting pada 23 Nov 2024
Everything is good
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you so much for your perfect review! We're thrilled to know that you enjoyed your stay and found everything to your satisfaction, from the surroundings to the service.Your kind words motivate us to continue providing the best experiences for our guests. We look forward to welcoming you back for another perfect stay soon!Warm regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana Hotel
Tanggapan dari Properti: Dear Valued Guest,Thank you so much for your perfect rating and kind words! We're delighted to hear that you and your friends had a convenient and comfortable stay with us, and that our airport pick-up service and front desk team could make a positive difference.We truly appreciate your recommendation and look forward to welcoming you again soon at Grand Vistana! Warm regards,Moksedul Hassan BhuiyanSenior Manager - Sales & MarketingGrand Vistana HotelCell: +88 01916 22 30 14