We were given an "upgrade" because we wanted a room on the ground floor. Really it was a "downgrade". Towels not replaced, bed not made and shower mat not replaced. When queried reception said they couldn't make our bed as we'd left things on it! Yes we did....we left our PJs on it. Therefore they said they couldn't make the bed. We were out for the day on the second day and came back to see the bed was "made". Well the doona was pulled over the bed and pillows looked neat but they hadn't moved the sheet that was inside. It was 1/2-way down the bed. If the place is going to say it won't make a bed because it has "things" on it, you'd think at least they'd warn you!! They never replaced the shower mat and we had to use my husband's singlet so we wouldn't slip when we got out of the shower. We won't stay there again.
Terjemahkan