ZM Valley Resort·MoGan·China

Good for taking beautiful photos for the social media but rather poor user experience. Aesthetics of this place are good, some corners are really charming. Still it is the comfort that we value the most in a hotel as well as the quality service and unfortunately they are not at the same level of the aesthetics. The room is huge but there is no sofa or chairs to sit and chat comfortably, just the two enormous heavy armchairs in the opposite corners of this long room. No mini bar/fridge, very poor lighting at the wash basin, impossible to do makeup. Zero privacy in the wc and shower since there are no actual doors there, just some short saloon style doors hanging in the middle, letting out the water from the shower and odors from the toilet. No hangers for the towels. No bathrobes provided which is strange for the hotel who’s main entertainment facility is the outdoor pool. At the outdoor pool there are very few deck chairs and no umbrellas at all. The communication was poor, mostly over wechat, since the staff speaks basically no English. We have asked twice, in advance, about the vegetarian option for breakfast and still they brought us meat in the breakfast set (only Chinese style food is available). Altogether the experience was rather disappointing. Glad to have booked just one night there. As for the surroundings, there is no access to the bamboo forest behind the hotel or across the road. And beware of the aggressive unleashed dogs in the village across the road if you decide to go for a stroll near the hotel.

Beautiful location, you don’t have to leave the hotel as there is a pool, restaurant, games room and beautiful views. Peaceful. Rooms are beautifully decorated and big. The restaurant has limited but tasty food that changes daily - nice Chinese food! Perfect for a couple of days of complete relaxation!

The service was super attentive at this hotel, far better than most hotels I've stayed in. The pool was lovely and clean. The building and decor were creative and nicely done. And our room was very big and comfortable and beautifully decorated. The breakfast was quite good and generous, though it would be nice if they could add a little more variety from day to day (even just cooking the eggs a different way), and the sausage and bacon were definitely Chinese style. Our room also had no door whatsoever on the shower, which I don't understand. Maybe it was artistic, but is there really anyone who wouldn't vastly prefer to have some kind of door on the shower?

Art hotel is beautiful. The grounds are nice however the main road is is a little close. The service is exceptional, we had a person called Charlie help us through our whole stay and he was phenomenal especially in this more tricky times.

這次入住芝麻谷藝術酒店的體驗太棒了！雖然到店比較晚，但管家特別暖心，主動幫我們升級到一樓的房間，離前台近特別方便。趕上晚餐結束時間，管家還貼心地把打包好的餐食送到房間，真的很感動～第二天早上，管家娟娟熱情提醒我們用早餐，雖然匆匆一見但笑容特別温暖。早餐也非常美味，酒店整體環境藝術感十足，服務更是沒得説，每個細節都讓人感到被照顧。雖然停留短暫，但已經決定下次還要再來，值得推薦！

酒店隱匿於莫干山的葱鬱山林中🌲，四周被大自然環抱。房間佈置超温馨，超級寬敞，推開門就是大草坪，超絕的山景盡收眼底。管家衹衹見我們有帶兩個小朋友，貼心的申請了餐券，還添加了洗漱用品和被子，酒店有一個超大的無邊泳池，小朋友很喜歡。回到酒店就想泡在泳池裡，一共住了兩晚衹衹還貼心的給我們烘乾了衣服。一直詢問我們有沒有缺的，住的怎麼樣。服務態度熱情又周到👍。都讓人倍感温暖。酒店的餐飲讓人也驚艷😋！食材很新鮮，分量也很足。設施方面：建議廁所門做封閉式，提供自助洗衣設施就更完美了👍