Mixed Experience at Sterling Marbella Dehradun While the staff at Sterling Marbella Dehradun was polite and well-behaved, my overall stay was disappointing due to cleanliness and maintenance issues. 1. Used Bedsheets – The bedsheets were not fresh and appeared used, which was very unhygienic. 2. No Hot Water – There was no hot water in the washroom, and despite multiple complaints, the issue remained unresolved. 3. Unclean Dinner Plates – The dinner plates in the restaurant were not properly washed, which raised concerns about hygiene and food safety. 4. Sticky and Dirty Floor Tiles – The floor tiles were not cleaned properly and felt sticky , making the room uncomfortable to stay in. 5. Nice Staff Behavior – The only positive aspect of my stay was the staff’s polite and friendly behavior. They were courteous and tried to assist, but unfortunately, their service was slow and ineffective in resolving the issues. Despite the staff being nice, the poor cleanliness and maintenance made my stay unpleasant. I hope the management improves these aspects to provide a better experience for future guests.
Terjemahkan