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Ulasan Tamu tentang CYTS Shanshui Trends Hotel (Dalian Xinghai Park DUFE)
9.5/10
Outstanding
1444 ulasan
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Ulasan terverifikasi
Location9.5
Amenities9.4
Service9.6
Cleanliness9.6
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Urutkan berdasarkan:
All reviews(1444)
Positive reviews(1418)
Reviews with photos/video(140)
Easy to get around(156)
Friendly front desk staff(102)
Classy environment(95)
Close to metro(66)
Nice sea view(38)
Average sound insulation(37)
Delicious breakfast(32)
Stayed multiple times(11)
Negative reviews(26)
Jenny Wang
Guestroom - Sea-View (2 beds)
Check-in Agt 2024
Travel with friends
1 ulasan
9.5/10
Amazing
Diposting pada 26 Sep 2024
The hotel is good for the price. The breakfast room was too crowded. The food was not enough for the number of people that morning. There was a huge trash dumpster not far away rom the front door of the hotel. And next to the dumpster a blue tent like store or temporary storage structure was sort of blocking the street to the hotel. All of these mess really set this hotel in a bad appearance. Otherwise I like the location of the hotel, it’s close to shopping place, to restaurants and subways. And the front desk staff was very helpful to us first time visitors to Dalian.
Tanggapan dari Properti: Your esteemed guests,Hello!Your visit and comments are our highest honor.is great joy for everyone of us to know that youve spent a goodtime inour hotel.We will arefully adopt the valuable suggestions you have put forward.thank you again for your comments and welcome to our hotel next time!
SU-Bhattacharya
Guestroom - Sea-View (2 beds)
Check-in Jul 2024
Couples
36 ulasan
8.0/10
Very Good
Diposting pada 31 Agt 2024
The Hotel location is good and staff are helpful! The breakfast is below average and very little choice for Western food. Even very little fruits were provided. The cut oranges were stale and it seems they used previous days leftover. The area is developing and lots of construction was going on. The hotel has potential if they utilize it properly.
Tanggapan dari Properti: dear guest,hello! thank you for your suggestion. wishing you a pleasant journey
Guest User
Business Double Room
Check-in Des 2024
Travel with friends
2 ulasan
10.0/10
Outstanding
Diposting pada 7 Jan 2025
Very good. The room was big.
Tanggapan dari Properti: Dear guest,Hello! Thank you for staying ai the hotel. thank you very much for your positive feedback.looking forward tu your visit again.Wishing you a happy lite.
Guest User
Selected Room (Double Bed) (Special Promotion)
Check-in Jun 2023
Business travelers
3 ulasan
8.0/10
Very Good
Diposting pada 13 Agt 2023
OK。。。。。。。。。。。。。。
OK。。。。
Tanggapan dari Properti: 尊敬的賓客您好,感謝您選擇山水時尚酒店,沒有讓您十分滿意小水真的很抱歉,小水是中青旅旗下的連鎖酒店,附近有著名的星海灣大橋,聖亞海洋世界等,商圈密集,交通便利,有黑石礁汽車站,地鐵,公交,出行方便,山水酒店信仰客人是鄰里,所以每一位入住酒店的客人都是我們的好朋友。在入住期間發現有什麼問題,可以隨時聯繫我們前台的小夥伴哦,我們會盡最大努力讓您滿意,希望下次入住能讓您滿意而歸,期待您的下次光臨,祝您生活愉快!
Guest User
Deluxe 2-bed Room
Check-in Mar 2025
Other
12 ulasan
10.0/10
Outstanding
Diposting pada 19 Apr 2025
The best hotel in Dalian, the service staff is very friendly, the transportation is convenient, it is close to the supermarket and convenient for shopping, it is very close to Xinghai Park, it is convenient to take a taxi or subway, I forgot to take pictures
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, distinguished guests! Thank you very much for your good comments. Your praise is our best motivation. We will greet every guest with the warmest service. As you said, our hotel has a superior geographical location, close to Xinghai Park, Black Stone Reef Park, Natural History Museum, shopping malls, subway lines, etc. The transportation is very convenient. It is a comprehensive area integrating food, accommodation and behavior. We look forward to your visit again! I wish you a happy life!
Guest User
Selected Room (Double Bed) (Special Promotion)
Check-in Mar 2025
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 15 Apr 2025
The hotel front desk Xiao Gao's service is in place, the room is clean and tidy, recommended
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests: Hello! Thank you for staying at the hotel and for your high recognition of all aspects of the hotel. Our management team has always instilled quality service in our employees, making guests feel like they are at home. We will continue to sum up our experience and keep working hard, and look forward to having you come home again! I wish you a good mood every day!
Guest User
Guestroom - Sea-View (2 beds)
Check-in Jul 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 7 Agt 2024
1. The location of the hotel is a highlight. It is very close to Heishijiao, Dalian Nature Museum and the bathing beach. You can walk there without taking a taxi and blocking the road.
2. The hotels under Shanshui Group are trustworthy, and the big brands are trustworthy.
3. The hotel front desk and room service are very enthusiastic and attentive, and they gave a lot of introductions.
4. The overall hardware, bedding, and bathroom series are in place and meet the needs of parent-child travel.
5. The breakfast is great, there are coffee beans ground for coffee, and the configuration is very high.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! Thank you for your careful and heart-warming review, which makes you satisfied. We are serious~~We are also grateful for your company and support all the way. I hope you can regard Shanshui as your second home away from home in the future, because in Shanshui you are Being able to experience the warmth, kindness and comfort of home, all your praises are the driving force for Xiao Shui'er's progress. We will also unswervingly provide more attentive and considerate services to let more family members know about us. Shui'er looks forward to your visit. Come and experience it again!
Guest User
Guestroom - Sea-View (2 beds)
Check-in Jul 2024
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 5 Agt 2024
It's nice. There is a table by the window, where you can eat, read, rest and look out the window! The customer service is also very good!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello dear guests! Thank you for staying at Shanshui Fashion Hotel. Always creating value-for-money services for customers is the goal we have been pursuing. We hope that every guest who comes to the store can feel the warmth and comfort of home. We will work harder to do our job and provide you with a more perfect accommodation environment. Shui'er wishes you a happy life~ Be sure to come often!
Anonymous User
Deluxe 2-bed Room
Check-in Mar 2024
Business travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 27 Apr 2024
The room is clean and tidy, the service is good, the hotel upgraded the room for free, it is close to Xinghai Park and the subway, and the transportation is convenient.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, hello! Thank you for your 5-point praise. I am very happy to see your high praise for the hotel and hear your satisfied voice. Your recognition of our daily work is the greatest encouragement to us. Your satisfaction gives us unlimited motivation! Thank you for your praise and look forward to your visit again!
Анатолий
Selected Room (Double Bed) (Special Promotion)
Check-in Mar 2024
Other
1 ulasan
9.5/10
Amazing
Diposting pada 26 Apr 2024
They greeted me well, I remember it with gratitude, I hope I will stay with them again.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests! Thank you very much for your comments, I look forward to your return visit, I wish you a happy life
Guest User
Selected Room (Double Bed) (Special Promotion)
Check-in Jan 2024
Family
3 ulasan
8.0/10
Very Good
Diposting pada 13 Feb 2024
The location is excellent, very close to the subway station, Xinghai Park and Shengya Ocean World. The room is very clean and the price is affordable. I am satisfied.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear little master, hello! Thank you for your evaluation in your busy schedule. Sometimes meeting is always a wonderful fate. We never know who we will meet in the next second, but we look forward to every meeting. Just as Shuier hopes that "there is always unexpected warmth", we also hope that no matter when you come to Dalian, you can feel our enthusiasm and have a little warmth. We look forward to giving you surprises. Shuier's geographical location is also very advantageous. It is close to the famous Xinghai Square and Xinghai Park. Shopping malls and food are also within easy reach. We look forward to your five-star praise for your next stay! Shuier is waiting for you to go home~~~
Guest User
Deluxe 2-bed Room
Check-in Jan 2024
Family
1 ulasan
8.0/10
Very Good
Diposting pada 13 Feb 2024
The location is excellent, very close to the subway station, not far from Xinghai Park, the room is clean, the service is good, the price is cheap, and I am satisfied!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guests, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard. Xiaoshui is located in the center of Heishijiao, close to the famous Xinghai Square, and Xinghai Park is a 7-8 minute walk away. There are many transportation lines and subways at the entrance of the hotel. Xiaoshui is your best choice for going out and playing. All Xiaoshui staff look forward to your visit again! I wish you a happy life!
Guest User
Selected Room (Double Bed) (Special Promotion)
Check-in Jul 2024
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 11 Agt 2024
The room is spacious and bright, clean and sanitary. The service staff have very good attitude. You feel at home. There are many buses nearby, which can go directly to the train station, and the subway is convenient for travel. The delay in check-out until 4 pm is very user-friendly. Check-in and check-out It was very fast and convenient. I wanted to take a taxi on my way back to catch the train. The girl at the front desk warmly reminded me that there would be traffic jams during peak hours and suggested taking the bus. She also gave me two bottles of water to drink on the way. It was a great stay experience.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: The hotel’s reply: Hello, dear guest! Thank you very much for your positive review! Your satisfaction is what Xiaoshui should do. Shanshui Hotel is a place that gives people the best experience. Xiaoshui faces you with a grateful heart and extends cordial greetings with a smile, which embodies Shanshui's spirit of treating guests like neighbors. The best experience is the driving force for Shanshui Hotel to move forward, and it is also the direction of efforts. Xiaoshui will definitely work harder! We will create a perfect accommodation environment for you and all guests. We also hope that you can recommend friends to share it with you! Remember to come often~~
Anonymous User
Business Double Room
Check-in Jul 2024
Family
2 ulasan
3.0/10
Diposting pada 9 Agt 2024
It was my first time in Dalian, and the overall feeling was not good, starting from checking into this hotel. When I checked in, I paid to upgrade to a sea view room. When I got to the room, I was shocked. The room was very small and the carpet was very dirty. The hotel hardware is very old and there are traces of repairs everywhere. The most annoying thing is that the toilet broke twice during the two nights I stayed there, and they didn't even offer to change rooms. The front desk had a very bad attitude. They said they wanted to know what was going on and then didn't say anything. It seemed like they didn't care whether we stayed or not. I bought breakfast twice but was still extremely disappointed. There was nothing to eat, just porridge, soy milk and fried dough sticks. I never like to give in to others, but this time I really can't stand it anymore.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Hello, distinguished guests! We are very sorry to bring you a bad check-in experience, which is what we don't want to see. Because the double room type you originally booked faces the residential area, and you want to upgrade to a sea view king room, in order to give you a better stay experience, we only added 50 yuan a day to help you upgrade the room. This room is also an audio-visual room, and you can see the room price on the platform. Regarding the toilet problem you reported, you reported it to the front desk by phone upon check-in, and we immediately sent an engineer to your room to repair it. At 22:00 in the evening, you reported the toilet problem again, and the engineer also went to your room and repaired it in about 5 minutes, also with your consent. As the hotel is fully booked on that day, we are unable to adjust the room type for you. We hope you can understand. Regarding the breakfast issue you reported, our breakfast is a buffet with more than 50 varieties, not just soy milk and dishes as you said. If you have any questions during your stay at the hotel, you can contact the front desk or the manager on duty. We will do our best to solve them for you and will not let you leave the hotel with bad emotions. We will also continue to improve ourselves and hope to be better and better. We hope that you will be satisfied with your next stay and wish you a happy life!
Guest User
Business Double Room
Check-in Feb 2024
Solo travelers
5 ulasan
10.0/10
Outstanding
Diposting pada 2 Apr 2024
Very good, very thoughtful service, good environment
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Oh, I am so excited to see your evaluation! First of all, thank you very much for your praise. It is our honor to be recognized by you. Each of our housekeepers has always advocated the concept of sincerity, enthusiasm, etiquette and thoughtful hospitality. We are also very happy to be able to help you. It is Xiaoshui’s greatest wish to leave you a good memory during this special period. We have always been adhering to the spirit of "customer satisfaction as the center" to create a "home away from home" for every customer. We will not forget our original intention and will always be hospitable and provide considerate service. Fortunately, our efforts have touched you. Your satisfaction will be our unlimited motivation. At the same time, we look forward to your next visit home! ღ( ´・ᴗ・` ) Heart