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Lokasi4.7
Fasilitas4.7
Layanan4.7
Kebersihan4.8
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Tamu
Kamar Superior Queen
Menginap di Sep 2024
Bepergian dengan teman
2 ulasan
5.0/5
Fantastis
Diposting pada 21 Okt 2024
It was something excel our expectation with good view and friendly staff. Meeting with tourists from other countries was a big sharing. The only setback maybe the only one lift available but it did not affect us as we could sleep late and be relaxed in this cozy setting
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,您好!我是您的網上貼身管家小維,感謝您在百忙之中為我們點評,賓客的滿意是檢驗我們服務的唯一標準,您的滿意是我們工作最大的動力,感謝您誠摯的評價,正如有了像您一樣尊貴的客人,一直給我們建議和鼓勵,我們才能不斷前行,不斷進步,酒店全體員工期待您的再次光臨~
Mony Soeun
Kamar Queen dengan Pemandangan Laut
Menginap di Mar 2024
Pasangan
3 ulasan
3.5/5
Diposting pada 15 Apr 2024
Good location, next to Erhai Lake, but noisy traffic. Not clean enough and fit to the price they set. Breakfast hall is like canteen. We chose non-smoking room but still smell cigarettes.
Terjemahkan
Tanggapan dari Properti: Thank you for your comments and suggestions, let us know that the service and quality are endless, we will definitely strengthen the management of several questions you raised, immediately start to rectify, and look forward to your next visit!
MaYihan
Kamar Superior Queen
Menginap di Agt 2024
Keluarga
2 ulasan
3.5/5
Diposting pada 9 Sep 2024
Make sure not to book a room on the first floor. Those rooms on the first floor are directly facing the pavement, while the pedestrians can just look into your room. It's also loud at night because of all the traffic. We stayed three nights and had to change room once due to the bad odor from the drain.
The breakfast options are quite boring, with only one small noodles station and limited warm food. No Western breakfast except toasts.
The location is good. Not far away from the city center and train station, with a good variety of restaurant options. The bed is comfortable and is actually king-sized.
Terjemahkan
Tanggapan dari Properti: 尊敬的貴賓您好,首先很感謝您選擇了維也納酒店(大理海景店),選擇我們酒店時肯定是帶着對酒店的認可以及美好的心情的。但是此次未能給您帶來滿意的入住體驗,我們萬分的抱歉,辜負了您對酒店的期望。對於您反饋的問題,我們已經向領導反饋,領導這邊很重視您的入住體驗,並要求相關部門作出整改。我們會再接再厲做到為每一位遠道而來的朋友做好細節方面的工作,讓您旅途更加舒適。希望您能一如既往的相信我們,期待您的下次光臨,也希望您能在下次入住的時候給予我們更多的意見及建議我們去改進,祝您生活愉快!
Suwandy
Kamar Superior 2-tempat Tidur
Menginap di Des 2024
Keluarga
6 ulasan
5.0/5
Fantastis
Diposting pada 13 Jan 2025
Check-out 2 Pm , Breakfast , Location , Staff Hotel ok
Terjemahkan
Tanggapan dari Properti: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再親愛滴小主~感謝您的肯定,您的肯定是對小維最大支持!小維很榮幸能得到您的滿分表揚,心裏感覺真是比嚐到蜂蜜還要甜,小維們會一如既往的保持着優質的服務哦~也感謝您將這份喜歡分享給大家,滿意衹是起點,在維也納我們信奉客人是鄰里,所以您在入住間的一切,我們都尤為的關心,小維一定會將更好的自己展現給您,一直陪在您的身邊,小維勵志服務好每一位家人,期待您常回家看看接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Tamu
Kamar Superior Queen
Menginap di Jun 2024
Keluarga
5 ulasan
4.5/5
Sangat Baik
Diposting pada 17 Agt 2024
The service is great! People working there are very friendly and helpful. Morning breakfast is great. The only thing is our room is close to the street so loudly. Others are good.
Terjemahkan
Tanggapan dari Properti: Hello distinguished guests, first of all, thank you very much for choosing Vienna Hotel (Dali Port Wharf Branch), choose our hotel must be with the recognition of the hotel and a good mood. However, we are very sorry that we have not been able to bring you a satisfactory stay this time, and we have disappointed your expectations of the hotel. For your feedback, we have given feedback to the leadership, who attaches great importance to your stay experience and will actively make improvements in the future. We will make persistent efforts to do a good job in the details for every friend who comes from afar, so that you can make your journey more comfortable. I hope you can continue to believe in us, look forward to your next visit, and hope that you can give us more opinions and suggestions to improve the next stay, I wish you a happy life!
Yhingariya
Kamar Queen dengan Pemandangan Danau
Menginap di Mei 2024
Pasangan
9 ulasan
4.2/5
Luar Biasa
Diposting pada 3 Jul 2024
The toom in the second floor is easily seen by passing by people who come to see the lake. However, the view is good. Breakfast are vary of choices.
Negative: I booked non-smoking room but when other rooms nearby smoke it leaks in. So we need to endure with the smell
Terjemahkan
Tanggapan dari Properti: 沒有得到您5分的肯定小維很傷心哦~不過看到小主對服務比較滿意,小維還是很開心的,小維會一直努力做到更好!衹為給您帶來更好的入住體驗,請相信我們小維會不斷改進,越做越好的,對於您提出的意見,小維們很是重視,小維期待着與您的下次相遇,會有給您帶來不一樣的驚喜喲~
Pengguna Anonim
Kamar Superior 2-tempat Tidur
Menginap di Mei 2024
Bepergian dengan teman
5 ulasan
4.5/5
Sangat Baik
Diposting pada 4 Jun 2024
Able to have lake view from room yet is directly at road side, that we don't need to carry the luggage along the way. Their service is efficient and responsive.
Terjemahkan
Tanggapan dari Properti: 'm very sad that l didn't get your 5points ~ But l'm still very happy tosee that the owner is satisfied withthe sanitation and facilities, and l wilalways strive to do better! Just tobring you a better stay experience,please believe that our Xiaowei wilcontinue to improve and do betterand better. We attach greatimportance to your suggestions, andXiaowei is looking forward tomeeting you next time, which willbring you different surprises ~
Tanggapan dari Properti: 尊敬的賓客,您好!我是您的網上貼身管家小維,感謝您在百忙之中為我們點評,賓客的滿意是檢驗我們服務的唯一標準,您的滿意是我們工作最大的動力,感謝您誠摯的評價,正如有了像您一樣尊貴的客人,一直給我們建議和鼓勵,我們才能不斷前行,不斷進步,酒店全體員工期待您的再次光臨~
Tanggapan dari Properti: 親愛滴小主~感謝您的肯定,您的肯定是對小維最大支持!小維很榮幸能得到您的滿分表揚,心裏感覺真是比嚐到蜂蜜還要甜,小維們會一如既往的保持着優質的服務哦~也感謝您將這份喜歡分享給大家,滿意衹是起點,在維也納我們信奉客人是鄰里,所以您在入住間的一切,我們都尤為的關心,小維一定會將更好的自己展現給您,一直陪在您的身邊,小維勵志服務好每一位家人,期待您常回家看看。
Tanggapan dari Properti: 尊敬的賓客,您好!我是您的網上貼身管家小維,感謝您在百忙之中為我們點評,賓客的滿意是檢驗我們服務的唯一標準,您的滿意是我們工作最大的動力,感謝您誠摯的評價,正如有了像您一樣尊貴的客人,一直給我們建議和鼓勵,我們才能不斷前行,不斷進步,酒店全體員工期待您的再次光臨~
Tanggapan dari Properti: 非常感謝您的點評,小夥伴聽到您誇他們都是高興壞了呢,感覺他們一下子充滿了正感謝親愛的給小維家的5分點評,您的認可是小維前進的目標和動力,小維信奉客人為家人,讓您的每一次旅行都有回到家的感覺,對家人的關懷,體貼,照顧,温暖,是每位小維送給親最真誠的禮物,多希望與您再次遇見。小維們等着您的再次到來哦~