King Fahd Palace

Très bon séjour je recommande

호텔이 크고 수영장과 골프장이 있어 이용해서 좋았습니다.오래되어 수도에서 녹물이 많이 나왔습니다. 조용해서 좋았고 큰 정원이 있어 산책하기도 좋고 근처 음식점이 많아 식사해결에 용이했습니다. 주변 상가도 않고 해변이 있어 뷔가 좋았습니다.

應該是塞內頂級的酒店了

Upon arrival one is met with a barricaded entrance and security people who yell at you that you must walk from the car park area. Doesn't matter how much luggage you have, the entrance cannot be entered and you must walk from the car park. By the way, the car park is dark and possibly not safe. When I asked at reception why they do this - it's for "security"... ??? Check in was as if they had never done it before. Rooms are OK, but coffee and water are not replenished. Toilet leaked. Food left me deathly ill. Meeting facilities are miles away. Gym is mostly closed - at least at times like early morning when someone would want to use it. Restaurant service was reasonably friendly but food was bad. Breakfast was completely inedible. No signage, so no idea how to get around the place. Banquet room had very little a/c. Overall the place and the staff are old and tired and clearly the management looks only at the cost and does nothing with customers or service in mind. It's a great location, but would need to be torn down and rebuilt and re-staffed before I'd consider staying again.

Hotels are supposed to be your home away from home, and in the 10 years I have been traveling, mostly Africa, 34 African countries, and counting, this has been true until King Fahd. My stay in each country is an average of 3 weeks. I get to know the staff and begin to feel welcome and comfortable; there are always small things, but they generally work out with the help of a willing and able staff. This hotel is convenient to work, and as its website boasts, caters to the business clientele, and has WI-FI, if I come back to Senegal, I will stay somewhere else and make do with the traffic. The housekeeping staff at King Fahd will try to accommodate you, and they do as well as possible, given the rules, but the rooms don’t get much of deep cleaning. The view can also be grand, but you have to ask specifically for a room with a view. Ms Khady Diatta at the front desk is always warm and welcoming very professional and made any front desk transaction seamless. Sadly she is but one. King Fahd is uncomfortable from the beginning, you get some help but not without having to beg for help/service from 3-4 different people. They are the most untrained “hospitality” staff I have encountered, and they will tell you what they think you want to hear, not the truth. Zero communication amongst staff. The WI-FI will not work for hours to days, but they will be surprised when you tell them it is not working if you complain to enough people; in my case, 5 people in one day. They sent two people in the AM to confirm the trouble with WI-FI, but they were not IT, and nothing came of it. I Spoke 2 times to the manager (Fatou Naiaye), 2 hours apart, and she told me they had hotspots available. I have never been more uncomfortable after interacting with a manager than with this manager, who became angry, just short of yelling at me after I tried to explain my frustration with the many things promised but unavailable in this hotel. The restaurant for breakfast is a whole other YUCK; the same wet sponge is used to “clean" the table and mat, swipe the mat, but there is a layer of forearm sweat lingering on the tables that, even after I pointed out made the server giggle and made no more effort to clean. There is no spray disinfectant for cleaning. That said, if you show up to breakfast after 7:00 AM, on my first Sunday, they haven’t rid up the tables or reset them, so you have to go look for flatware and napkins as well as a spot to eat, and they literally ask you what you are looking for!! Same breakfast food every day for three weeks. This is when I decided I couldn’t eat in there just take bananas and yogurt; I tried to leave with two pieces of bread on a plate and yogurt with a spoon to my room but was chased down by Maître ď, who took my plate and spoon, now with two pieces of bread in fist and yogurt back to the room. Apparently, the restaurant manager will not allow flatware or plates/bowls to leave unless it is room service. The rooms are musty and damp, even th

I was skeptical at first after reading the bad reviews/comments. But this hotel surprised me! I stayed on the 3rd floor, in one of the renovated rooms. Shower was great, (after i figured out how to close the door!). Toilets are equipped with a bidet, hairdryer, iron and toiletries available (shower gel, shampoo, lotion - not the greatest quality though). Though there is a language barrier, the staff are friendly, and super helpful. Few minor issues: (1) Intermittent wifi connectivity on the 3rd floor (consider purchasing an esim, I purchased from Airalo). (2) ATM did not work for a few days. (3) traffic is a nightmare. Regarding the traffic (seems like a general dakar issue), Blaise Diagne International Airport, is about 60km away, however the trip to the hotel took 2+ hours. Plan activities and travel with this in mind!