Hotel Lagon 2

Need for improvement

I stayed at the Lagon II for two nights during my first trip to Dakar. Nice spacious rooms, I believe all with balconies overlooking the ocean. They offer a very good breakfast (ocean-view dining room) with a decent selection of items including pastries, eggs, juice, cheeses, yogurt, tea/coffee, and fruit. Great wifi. The staff was always helpful when I needed to find a taxi (and negotiate a price). I think the Lagon II is a good choice compared to some of the other "western" hotels in Dakar -- I also stayed 3 nights at the Novotel nearby, and I think I'd pick the Lagon II as the better value. (I booked the Lagon II through ***********, having tried unsuccessfully to book directly with the hotel.) (Note that Lagon II is the hotel; Lagon I is a restaurant located next door.) The big "Casino" grocery store is just a few minutes' walk, if you need to pick up some snacks or toiletries. I should give a special shout-out to the terrific houskeeping staff -- I forgot an item in my room, and wasn't able to return to ask about it until almost 2 weeks later. Not only had they found it and saved it for me, they had made careful notes about where & when it was left. I appreciated their kindness so much. Jërëjëf to them!!

I’m in two minds about this hotel - there’s a lot of great aspects but equally a lot of improvements needed. In the days leading up to my stay I tried to reach out for assistance with transport from the hotel, but unfortunately there was no response to email and difficulty with English over the phone. Fortunately taxis are easy enough to source at the airport but allow at least an hour, and my return took two hours in peak traffic. Checking in was an easy process with staff on hand to help with luggage despite it being an early hour of the morning. Staff were friendly and quickly explained the facilities and although it felt a basic affair it was quick. My room was on the same level as reception and was listed as a Superior Single room. Fortunately this didn’t equate to only having a single bed and the room was pretty spacious. With a tiled floor throughout and effective air-conditioning it was a cool room despite the hot weather and with a separated living area by a step it would be a comfortable space for an extended stay. There was a large desk with kettle but only a single coffee sachet provided, which felt tight despite the single occupancy. There was a large bottle of mineral water however. The TV was wall mounted opposite the bed, a decent enough size for the room but with rather poor picture quality and only a single channel in English from the US. The selling point for the hotel rooms has to be the sea facing views though, along with the balconies. This is a nice space with the seats and the sound of waves crashing on the rocks below a great feature, although I’m not sure I’d feel so relaxed during stormy weather! The bathroom was an okay space with plenty of storage space around the sink. Again, only a single item of each toiletry was provided, and none of them seemed to match, but there were enough towels of decent enough quality. Bizarrely the toilet seat was too small for the actual toilet and there was no form of door or curtain on the shower which made it feel a bit of work-in-progress area. The shower head was good, but with very sensitive temperature control and inconsistent heat, but at least a large unit. Overall it was a comfortable enough room. There were some bugs which could be found, small within the lower living room area, some larger hiding in the gaps around the wardrobe, but not something which couldn’t be put to the back of the mind. A lot of the decor appeared to be water damaged and was really due a touch up, both within the bathroom and main bedroom ceiling. Housekeeping weren’t always the quietest in the morning, but they always observed the privacy sign and there was zero noise from the adjacent rooms. On the lower level is the restaurant, and below that the bar. Both overlook the ocean but have very limited seating outdoors. The air-conditioning inside is very effective and the staff all very friendly, but somewhat limited with English. With the lights off during the day it didn’t always feel the most cosy