Ulasan Sheraton Grand Danang Resort & Convention Center
Sheraton Grand Danang Resort & Convention Center
35 Trường Sa, Street, Quan Ngu Hanh Son, Da Nang, VietnamLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.6/5
Sangat Baik
164 ulasan
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Ulasan terverifikasi
Lokasi4.4
Fasilitas4.6
Layanan4.7
Kebersihan4.8
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Semua ulasan(164)
Ulasan positif(161)
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Kolam renang sangat bagus(61)
Sarapan lezat(32)
Cocok untuk perjalanan bisnis(10)
Lokasi nyaman & tenteram(10)
Pantai luar biasa(8)
Harga sesuai kualitas(5)
Buruk(3)
Pengguna Anonim
Deluxe Suite
Menginap di Nov 2024
Keluarga
4 ulasan
5.0/5
Fantastis
Diposting pada 28 Des 2024
Breakfast was delicious. So many different things for breakfast (indian, chinese, western and of course vietnamese)
Resorts is 30min by taxi to han market (central Danang)
They had some special offers for dinner and brunch during the christmas days. All were delicious.
The staff was very kind. Especially ci and yv were so nice.
All in all it was a very pleasant stay.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you so much for the high rating! We're absolutely delighted to hear that you had an exceptional experience with us. Your kind feedback means the world to us and we will ensure to pass your compliments to our staffs, ci and yv. Thank you once again, we look forward to the opportunity to welcome you back to Sheraton Grand Danang Resort & Convention Center .Warm regards,Sheraton Grand Danang Resort Team
Parma
Deluxe King Room
Menginap di Okt 2024
Pasangan
4 ulasan
4.5/5
Sangat Baik
Diposting pada 26 Nov 2024
Had a great stay, loved the breakfast selection. The staff were attentive and polite.
Terjemahkan
Tanggapan dari Properti: Dear Parma,Thank you for your wonderful feedback. We are thrilled to hear that you had a great stay and enjoyed our breakfast selection. It’s also fantastic to know that our staff’s attentiveness and politeness made a positive impression.We look forward to welcoming you back to Sheraton Grand Danang Resort & Convention Center soon.Warm regards,The Sheraton Grand Danang Resort Team
Tamu
Deluxe dengan Pemandangan Kolam, Kolam Celup Luar Ruangan, 1 Kamar dengan Tempat Tidur Ukuran King
Menginap di Okt 2024
Keluarga
10 ulasan
5.0/5
Fantastis
Diposting pada 23 Nov 2024
Nice resort with private beach ! I will come back again
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your kind feedback. We are delighted to hear that you enjoyed our resort and private beach. It’s wonderful to know that you plan to return, and we look forward to welcoming you back for another exceptional stay at Sheraton Grand Danang Resort & Convention Center.Warm regards, The Sheraton Grand Danang Resort Team
Oscar
Kamar Deluxe Pemandangan Kolam, 1 Tempat Tidur Ukuran King
Menginap di Des 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 14 Jan 2025
The hotel offers excellent amenities, and the restaurant staff are exceptionally friendly and always eager to assist. Every area of the property is impeccably maintained and spotless. The quality of the food is outstanding, and we thoroughly enjoyed our stay at the Sheraton Grand Danang.
The only downside is that the bedroom doors do not effectively block outside noise, making it easy to hear activity in the hallways or from neighboring rooms.
Overall, it was a fantastic experience, and we would happily return to this beautiful hotel for another stay.
Terjemahkan
Tanggapan dari Properti: Dear Oscar,Thank you for your high rating! We are thrilled to know you had an excellent experience with us. Your support means a lot, and we hope to have the pleasure of welcoming you back to Sheraton Grand Danang Resort & Convention Center soon. Warm regards, Sheraton Grand Danang Resort Team
Tamu
Deluxe King Room
Menginap di Nov 2024
Bisnis
1 ulasan
3.2/5
Diposting pada 1 Jan 2025
Feedback on Sheraton Grand:
During my recent stay, the reception service crew member, Thanh Vo, did not collect the payment from me since the booking indicated payment over the counter. This created inconvenience, as I had to contact the counter to settle the payment. Additionally, the hotel required extra procedures to process the credit card payment. Throughout this process, I had to make calls, reply to emails, and follow up, which was highly inconvenient. I hope Sheraton Grand can take note of this issue and work on improving the guest experience.
Feedback on Trip.com:
I would recommend adding a reminder message for users booking rooms during midnight hours (after 12 am) to avoid confusion regarding the booking date. This would help ensure users select the correct date and prevent errors during late-night bookings.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced and we appreciate you bringing it to our attention. We will pass your feedback to our operations team and strive to provide more attentive service. We are committed to ensuring our guests have a pleasant experience.Your comments are valuable to us and we hope to have the opportunity to provide you with a better stay in the future.Warm regards,Sheraton Grand Danang Resort Team
Pengguna Anonim
Deluxe King Room
Menginap di Jun 2024
Pasangan
2 ulasan
4.7/5
Menakjubkan
Diposting pada 15 Sep 2024
Amazing room, amazing pool, amazing food, amazing quality of service.
Amazing trip !
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your positive feedback! We're delighted to hear you had a great experience. We hope to welcome you back for an even smoother experience next time!Warm regards,Sheraton Grand Danang Resort Team
Yehung
Deluxe Pemandangan Kolam, Kamar 2 Tempat Tidur Twin/Tunggal
Menginap di Jan 2025
Keluarga
8 ulasan
5.0/5
Fantastis
Diposting pada 6 Feb 2025
Very nice and comfortable resort! Highly recommended to my friends and family
Terjemahkan
Tanggapan dari Properti: Dear Yehung, Thank you for your high rating and wonderful feedback. We are delighted to hear that you had a great experience during your time here. Your feedback inspires our team to continue delivering exceptional experiences. We look forward to welcoming you back to Sheraton Grand Danang Resort in the future.Warm regards,Sheraton Grand Danang Resort Team
Tamu
Deluxe Pemandangan Kolam, Kamar 2 Tempat Tidur Twin/Tunggal
Menginap di Apr 2024
Keluarga
2 ulasan
4.5/5
Sangat Baik
Diposting pada 25 Mei 2024
Very huge infinity pool where ppl can even kayak in it! Highly recommend to go for the breakfast with pretty decent spread and good coffee, even better than some cafe in Vietnam. Location is between danang and hoi ann it's good for those wishes to visit the 2 places but not for party goer as there are nothing nearby. Nevertheless, can easily get a grab to go around so the remote location is not an issue. Service was superb
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your feedback! We're thrilled to hear that you experienced attentive and enthusiastic service from our staff and enjoyed the elegant surroundings. Your satisfaction is our priority, and we're delighted that we could provide you with a memorable experience. If there's anything else we can do to enhance your next visit, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay!Warm regards,Sheraton Grand Danang Resort Team.
jjkhw2022
Deluxe Pemandangan Laut Sebagian, 2 Kamar Tidur Twin/Single
Menginap di Okt 2024
Keluarga
33 ulasan
4.2/5
Luar Biasa
Diposting pada 6 Nov 2024
The service is great and friendly. The breakfast buffet is of a large variety of food to choose. The seaside is of great view. But unfortunately, the weather is rainy. In general, it is of great experience of sty.
Terjemahkan
Tanggapan dari Properti: Dear jjkhw2022, Thank you for your feedback! We're glad to hear that you had a nice experience with us. If there's anything specific you enjoyed or if there are any areas where we can improve, please feel free to let us know. We look forward to welcoming you back for another pleasant experience in the future! Warm regards, Sheraton Grand Danang Resort Team.
Kristian
Kamar Mewah dengan Pemandangan Teluk, 2 Tempat Tidur Twin/Single
Menginap di Sep 2024
Sendiri
29 ulasan
3.5/5
Diposting pada 31 Okt 2024
I mean it’s a luxury hotel so everything is very good from staff to cleanliness. Although for such an ‘expensive’ hotel I would have at least expected a tv with YouTube or Netflix for the rainy days. Also the beach restaurant had bad service.
Terjemahkan
Tanggapan dari Properti: Dear Kristian,Thank you for taking the time to share your feedback with us. We are pleased to know you appreciated our staff and cleanliness, as these are areas we take great pride in.We sincerely apologize for the issues you experienced with the beachfront restaurant and appreciate your understanding. We will pass your feedback to our operations team and strive to provide more attentive service. We are committed to ensuring our guests have a pleasant experience.We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable stay in the future.Warm regards,The Sheraton Grand Danang Resort Team
Ennie
Deluxe Pemandangan Laut Sebagian, 2 Kamar Tidur Twin/Single
Menginap di Feb 2024
Pasangan
1 ulasan
4.2/5
Luar Biasa
Diposting pada 15 Mar 2024
Great service. Good in house restaurants serving delicious food, must try the grill for their steak.
Love the 250m pool and in room dining option.
Perhaps the only downside is the hotel is popular for business events which may be disruptive to the otherwise tranquil environment
Terjemahkan
Tanggapan dari Properti: Dear Ennie,Thank you for your kind words! We're delighted that you enjoyed our excellent service and delicious food at our in-house restaurants, especially the steak at the grill. It's great to hear that you loved our expansive 250m pool and appreciated the convenience of in-room dining options. We understand your concern about the hotel's popularity for business events potentially disrupting the tranquil environment. Your feedback is valuable, and we'll do our best to ensure a peaceful atmosphere for all our guests. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic experience!Warm regards,Sheraton Grand Danang Resort Team
hoon
Suite Bulan Madu
Menginap di Sep 2024
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 23 Okt 2024
Pool is fantastic for couple and kids. The breakfast is also decent.
Terjemahkan
Tanggapan dari Properti: Dear Hoon, Thank you for your feedback! We're glad to hear that you had a nice experience with us. If there's anything specific you enjoyed or if there are any areas where we can improve, please feel free to let us know. We look forward to welcoming you back for another pleasant experience in the future! Warm regards, Sheraton Grand Danang Resort Team.
Kris_B
Deluxe Pemandangan Laut Sebagian, 2 Kamar Tidur Twin/Single
Menginap di Jan 2024
Keluarga
9 ulasan
4.2/5
Luar Biasa
Diposting pada 13 Feb 2024
Very nice facilities, friendly staff and good food at the Ka Plage Restaurant
Terjemahkan
Tanggapan dari Properti: Dear Kris_B,Thank you for your kind words! We're delighted to hear that you enjoyed our facilities, found our staff friendly, and appreciated the good food at La Plage Restaurant. Providing a pleasant experience for our guests is always our priority. If there's anything else we can do to make your stay even more enjoyable, please let us know. We hope to welcome you back soon for another wonderful experience at our resort!Warm regards,Sheraton Grand Danang Resort Team.
GR13579
Deluxe Suite
Menginap di Nov 2024
Pasangan
5 ulasan
4.5/5
Sangat Baik
Diposting pada 4 Jan 2025
Great hotel nice staff no water pressure in shower
Terjemahkan
Tanggapan dari Properti: Dear GR13579,Thank you for your feedback. We are delighted to hear that you enjoyed our resort and had a great experience. Your feedback inspires our team to continue delivering exceptional experiences. And we also will pass your feedback to our operations team and strive to provide more attentive service. We look forward to welcoming you back to Sheraton Grand Danang Resort in the future.Warm regards,Sheraton Grand Danang Resort Team
Mrs traveller
Deluxe King Room
Menginap di Nov 2023
Bepergian dengan teman
11 ulasan
5.0/5
Fantastis
Diposting pada 4 Jan 2024
Amazing and very big swimming pool. Sumptuous breakfast buffet. Very good service. They even upgraded our rooms and decorated for our late wedding anniversary. We will definitely go back in this hotel.
Terjemahkan
Tanggapan dari Properti: Dear Mrs Traveller,Thank you for sharing your fantastic experience with us! We're thrilled to hear that you enjoyed our amazing and very big swimming pool, sumptuous breakfast buffet, and the exceptional service provided by our staff. We're honored that you plan to return to our hotel, and we eagerly await the opportunity to welcome you back for another memorable stay. If there's anything specific you'd like for your next visit, please don't hesitate to let us know. We look forward to creating more cherished memories with you!Warm regards,Sheraton Grand Danang Resort Team.