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Ulasan terverifikasi
Lokasi3.7
Fasilitas3.7
Layanan3.7
Kebersihan3.8
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Tamu
Suite
Menginap di Jul 2023
Keluarga
1 ulasan
3.7/5
Diposting pada 3 Agt 2023
El hotel está en la zona de La defense, a 10 minutos andando de la estación de metro. Es una zona tranquila y con muchos restaurantes alrededor.
Nosotros nos alojamos con mis dos hijas y estuvimos cómodas para visitar desde allí Paris.
Poor experience. Room was dirty, no towels in the room, cleaner came for the first time at 6pm. I called reception for towels and was asked to pick them up from reception myself. Eventually I received one towel. For Eur 250 per night not worth it.
Terjemahkan
Noonjtr
Menginap di Mei 2024
Bepergian dengan teman
1.0/5
Diposting pada 21 Mei 2024
This hotel is unsafe at all! Someone stolen my friend jewelry in their room. Another of my friend was stolen their Airpods. My room also was searching by someone because my stuff was not in the same place. โรงแรมขโมย อย่ามาพัก มีคนมาขโมยของในห้องตอนที่เราไม่อยู่ มารื้อค้นของในห้องพัก ทริปนี้เรามากันเป็นคณะพักหลายห้อง โดนรื้อของหลายห้องมากๆ โดนขโมยของไป2ห้อง พนงไม่ช่วยอะไร กล้องก็ไม่ให้ดู มีคนเอเชียปทเพื่อนบ้านเราโดนขโมยกระเป๋าในห้องอาหารรรตอนเช้าเลยอีกเคส โจรดุมากที่นี่
Terjemahkan
Tamu
Menginap di Apr 2024
Pasangan
4.0/5
Luar Biasa
Diposting pada 11 Apr 2024
It was a super busy hotel. Every now and then a bus filled with tourists would check-in. Since our tour group arrived after a month we tour bus arrived, we had to leave our luggage at their luggage room which I don't think is secured enough because anyone could just claim a bag. The breakfast was too busy as well. The breakfast area was always filled with people with very few food because of the slow refills. The hotel is close a nice restaurants. The room was okay with complete amenities.
Terjemahkan
Tamu
Menginap di Nov 2023
Bisnis
1.0/5
Diposting pada 24 Nov 2023
Check in experience: System not updated. Completely missed out my membership information that I need to show it from Accor app. Still, the inexperienced front desk not able to sort out the problem and keep me waiting for so long. Service: Keep my laundry undone and force to return due to checking out next day. It is easy to say "Sorry" and leave the customer have miserable day especially for business traveler like me that need to move to next country. Completely nonsense. Room: Noise from the street and corridor. very poor sound isolation system. Toilet is extremely dirty with the floor unclean Respect: Completely mess up my personal details by stated 2 different nationality in my invoice. It is not funny at all!!! The worst Accor Hotel I have even experienced!!!
Terjemahkan
Tamu
Menginap di Sep 2023
Lainnya
1.0/5
Diposting pada 29 Sep 2023
Rooms were nice and clean, roof top bar and gym was very nice. Customer service lets this hotel down, I left my ring on my beside locker, I phoned and emailed on that same day and asked the staff to please call me back and they would reply have a nice day in sarcastic tone. I called and emailed the hotel each day for 4 days always to be told someone would call me back but nobody did I also emailed and called and asked for the GM Patrick Gaude but again to no avail. I'm so very disappointed with this hotel I would of happily returned, their is no reason the hotel would not call or email me back it should have been easy to find my ring on the bedside locker. We were told to careful of pick pockets and theft in Paris its even announced on the train by speaker. Its a Pity really it was a lovely stay in this hotel, nice rooms, great location but I won't return I've no faith or trust here its obvious the staff couldn't care less about you.
Terjemahkan
Tamu
Menginap di Jan 2023
Bisnis
3.0/5
Diposting pada 29 Jan 2023
This hotel looks absolutely nothing like the pictures. When you book, be aware there are actually 2 separate hotels here: the “hotel” and the “residence.” I unknowingly ended up on the residence building across the street, which is a bit run down compared to the hotel. The receptionist even said the residence is more of a 3 star whereas the hotel is a 4 star. While there’s nothing necessarily wrong with the residence, it is located separate from the main hotel. Also, the bathroom is a bit run down and the room’s lighting is very poor. Also, there are no available sockets to plus any chargers in unless you unplug one of the few lights. The breakfast in the morning wasn’t bad, but all the hot food was cold including eggs. On the other hand, the hotel is conveniently located next to the RER and walking distance to La Defense.
Terjemahkan
Tourist64649521576
Menginap di Jul 2023
Keluarga
4.0/5
Luar Biasa
Diposting pada 25 Jul 2023
We loved this hotel. Great location. Next to supermarket and a kids play park and splash pad. Handy for the mall at La Defense. We asked for a roll away bed and got it delivered straight away. Room isn’t massive and air con only works on a low fan. However it was clean and comfortable and quiet. A lot of bus tour companies arriving in large parties so reception was always bunged. We got woke up on a Sunday morning by housekeeping at 8am and then every hour they knocked the door. At one stage a male staff member walked into the room without knocking to offer us tea and coffee??? Not sure why. Despite all this I would happyily return. We parked our car in the attached garage and as it was a separate secure area felt very safe. We had breakfast from the supermarket each morning.
Terjemahkan
Passport34407928882
Menginap di Jul 2023
Lainnya
3.0/5
Diposting pada 22 Jul 2023
I stayed here in May 2023. It is in a convenient location if you need to be near La Defense. The rooms were basic and functional in quiet location. I did not eat in the hotel but had breakfast which had a good selection. The invoice for the room was meant to be sent by email but nothing arrived and the hotel did not respond to my enquires on it.