Hotel di World Trade Centre, Colombo

The service is good, the room is clean and the view is great. We booked this place mainly for the Chinese food on the third floor. Going downstairs, you can go directly to the best local shopping mall. The prices are relatively high, but the food and drinks are still good. It feels like one of the few good places to stay in Sri Lanka.

Location of this hotel was excellent but unfortunately service lets it down. At the breakfast buffet the first day was excellent after that it was a steady decline. We had to ask for a cup of coffee numerous times from different waiters before getting one minus sugar, saucers & teaspoons. One morning one of the managers in yellow tie picked up our plates unfortunately I hadn’t finished & had to grab my good before the plate was taken. With room service one time we had no hand towels that was no big deal the next day they cleaned the room & left no towels they told us they would be back in 5 mins with towels one & a half hours later we had to ring reception to be told they would send someone up straight away, over 2 hours later we finally received our towels. In the cafe we sat at a table had to ask for menus waited over an hour & a half but no one took our order! Not to mention our room bell rang at 11:10pm & someone trying to open our door when we shouted out they said they were bringing us water!

My friend and I travelled to Colombo in January from the UK. The hotel is large, modern, well appointed. Comfortable bedrooms, ample choice at breakfast (which can get busy). Our room had a Lakeside view, pretty enough, but it also overlooked the poolside bar/club which had loud music playing till the very early hours, rendering sleep a challenge. I would recommend checking this, before you book, or stay on the other side of the hotel. However, what soured our stay was that the day after we checked in at the hotel, we were victims of a scam. As we left the hotel to walk to the local temple in the morning (still jet lagged), a man claiming to be a hotel employee started a conversation with us. He claimed his name was Sangha Perera. He appeared to be helpful, giving us directions. As it was raining, he advised us that taking a tuk tuk around the main tourist attractions would be easier and cheaper. As he was connected to the hotel, we trusted him. He 'found' us a tuktuk, and even joined us acting as an unnoficial guide. Eventually he ended up taking us to an 'officially credited' government approved jewellery shop, which had 50% off,  he even told us a percentage of profits would be donated to tsunami orphans. We were pressurised by the shop management (all men) into purchasing items.  After that the tuktuk driver told us the ride for 2.5 hours would cost equivalent of £100 in rupees, and things got very heated until we paid up. We reported the matter to the Jeevani Perera, Lobby Manager at Colombo Cinnamon Lakeside hotel. She told us the man did not work at the hotel, and an identical incident had happened previously. We also spoke to the hotel security officer, who said he would check hotel security videos. Later we even sent them photos of the man claiming to be an hotel employee and the tuktuk driver. We were disappointed to receive no response from them. BE WARNED if you stay at this hotel. Scammers are working around there, and the hotel seemingly turns a blind eye, without advising guests checking in! (SEE PHOTOS OF SCAMMERS ATTACHED). Am sure the same thing goes on outside other hotels too... We eventually went to the local police, who were helpful, and they went with us to get our money back from the jewellery shop (Lanka Sapphire Lapidary PVT Ltd., no 83 Dharmaphala Mawatha, Colombo 07), but it was not easy to do so. A salutary lesson.

Hilton’s breakfast buffet is simply outstanding! There’s such a wide variety of dishes, from local specialties to international favorites, all super fresh and full of flavor. The setup is gorgeous, and the staff are so friendly, always making sure everything is perfect. On top of that, the hotel’s overall vibe is just amazing—elegant yet relaxed, with a warm and welcoming atmosphere that makes you feel at home. It’s the perfect place to start your day feeling refreshed and pampered.

Super nice hotel, I’ve stayed here for three times now. Excellent location, clean and modern rooms, helpful staff. There are also plenty of local restaurants to eat just a few seconds walk away- including the famous Ministry of Crab, which was voted as one of the Top 50 Restaurants in Asia. 👍

The hotel looks a bit old, even the room was rather spacious but needs some kind of renovation. We stayed at the hotel only one night, so everything was fine. Receptionists were nice and helpful. The food at the buffet wasn’t really expensive (we had to pay extra money for it) and it was good. The most popular sightseeings can be reached on foot (if you like walking a lot ;-))

Check in went smoothly, the rooms were comfortable, the shower good. It was noisy on Friday night from music somewhere outside the hotel. Normally, that wouldn’t bother me as the noise stopped not too late for a normal nights sleep but I had an early airport transfer so wanted an early night. There is a lovely view from the restaurant terrace of the Lotus Tower. I liked the hotel, the location and all the staff were very helpful.

A clean and well maintained room with three bunk beds. I only stayed one night. There was a communal shower and toilet area which was clean and well kept, and a kitchen with which one could prepare some meals. A large terrace on the roof allowed me to relax away from the noise of the city.

The location is ideal, situated in the heart of the city with a wide range of hotels and restaurants nearby offering delicious food. However, the standard room initially provided did not have a window, which was not mentioned on makemytrip. The hotel reception resolved the issue by replacing the non-window room with a windowed one. Overall, the stay was average”

Stayed here for three nights. The hostel is much better than how it looks in photos. A very basic breakfast I found good, because sometimes with too many options, breakfast can become an afternoon meal. Yes few things can better like couple of washrooms and one or two beds need some minor repair. 5 stars to staff, they are extremely friendly and a brief conversation with them make them smile. They work really hard. Location is the last but not the least plus point of this hostel Overall very happy. This time it was solo, hopefully next time it will be Duo at this very place Cheers to the staff.