Ibis Hotel Köln am Dom

Ulasan Ibis Hotel Köln am Dom

Ibis Hotel Köln am Dom

Bahnhofsvorpl, Cologne, 50667, GermanyLihat Detail Hotel
Ibis Hotel Köln am Dom
Ibis Hotel Köln am DomIbis Hotel Köln am DomIbis Hotel Köln am Dom
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Kami Samakan Harga
1 malam

Ulasan Tamu

4/5
Luar Biasa
52 ulasan
Ulasan terverifikasi
Lokasi4.1
Fasilitas4.0
Layanan4.0
Kebersihan4.0
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Semua ulasan(52)
Ulasan positif(41)
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Buruk(6)
Goyka
Standard Twin
Menginap di Mei 2024
Bepergian dengan teman
3 ulasan
5.0/5
Fantastis
Diposting pada 7 Jul 2024
Very good location setting in front of Cologne Cathedral. ❤️ And beside Cologne Centraal Station. I can walk around the city day and night. Nice room and clean, good view to the Cologne Cathedral. Day and night i'm happy to stay here. Breakfast should to adjust cause expensive 17Euro but poor food. You can walk to have breakfast at a delicious breakfast nearly hotel. However i think Everything be good in this hotel.
Terjemahkan
6/9
Tamu
Kamar Standard dengan Tempat Tidur Double
Menginap di Apr 2024
Sendiri
8 ulasan
3.7/5
Diposting pada 23 Mei 2024
Excellent location as it is located within cologne’s main train station
Terjemahkan
floy.d
Standard Twin
Menginap di Des 2023
Bepergian dengan teman
7 ulasan
5.0/5
Fantastis
Diposting pada 14 Jan 2024
good place
Terjemahkan
Tamu
Standard Twin
Menginap di Agt 2023
Pasangan
21 ulasan
3.0/5
Diposting pada 14 Sep 2023
房間不大空調還可以。設施不齊全，沒有咖啡壺，沒有像其它酒店一樣提供飲用水。衞生條件還可以。酒店的地理位置優越，就在科隆大教堂的旁邊。
Terjemahkan
Tamu
Kamar Standard dengan Tempat Tidur Double
Menginap di Okt 2024
Bisnis
8 ulasan
5.0/5
Fantastis
Diposting pada 7 Nov 2024
就在科隆大教堂對面，跟火車站連着的，非常方便
Terjemahkan
Yuan chu
Kamar Standard dengan Tempat Tidur Double
Menginap di Jan 2023
Bisnis
1 ulasan
3.2/5
Diposting pada 9 Feb 2023
床中間整個凹陷，早上起來發現身上多次蟲咬腫起來（猜測是塵蟎），吹風機等等地方也多處灰塵；地點非常好對於商務人士出差，但環境需要再加強.
Terjemahkan
Pengguna Anonim
Kamar Standard dengan Tempat Tidur Double
Menginap di Jun 2022
Sendiri
60 ulasan
4.0/5
Luar Biasa
Diposting pada 20 Jul 2022
7月旅遊高峯期，我又不想花3K多住豪華酒店，就700多選了這個ibis，就是科隆大教堂面前，中央車站門口，Lv和步行街就3分鐘走路，非常方便， 但是！房間實在太小太小了，幾乎沒有位置打開行李箱。除了浴巾和二合一洗髮沐浴露，其他沒有任何用品，需要自己帶。
Terjemahkan
Anuj_Mithani
Menginap di Okt 2024
Pasangan
4.0/5
Luar Biasa
Diposting pada 11 Nov 2024
The ibis is perfectly located for a short visit to Cologne - we spent a night there. We arrived by car (dropping of our retnal at Sixt, near the Hilton) and walked five minutes to the hotel. We left by train to Berlin next morning and the hotel is literally adjoining the station, with a secure passageway connecting the two ! Even our dinner restaurant, dean & david (we're vegetarians) was next door. I could not have asked for a more convenient location! And yes, it right across from the Cologne Cathedral, but rooms are still insulated from street noise. Check in was quick, friendly and efficient. Very competitively priced, especially with the advance Accor member rate.
Terjemahkan
Tanggapan dari Properti: DearAnuj, We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team Köln am Dom
Christie N
Menginap di Sep 2024
Sendiri
5.0/5
Fantastis
Diposting pada 31 Okt 2024
My second stay at this Hotel ( I first stayed here in 2023). It is located right next to the Main Railway Station ( but no noise from the Station in my room ) and opposite Cologne Cathedral. The Staff were all very nice and helpful. My room was cleaned every day. Hotel was exceptionally clean. Some days I ate the Breakfast Buffet which was very nice. I had a good Stay here. Air Con/Heating in room. Bed comfortable. For snacks there are plenty of places in the Railway Station, which has plenty of Cafes, a Supermarket and other Shops.
Terjemahkan
Tanggapan dari Properti: Dear Christien, We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ihr Ibis Team Köln am Dom
medwards227
Menginap di Jun 2024
Bepergian dengan teman
4.0/5
Luar Biasa
Diposting pada 26 Jul 2024
We stayed here for 3 nights while visiting the city for Euro 2024. What an amazing location - right next to the main station and Cathedral. We were lucky enough to have a room looking out onto the Cathedral. The rooms are relatively compact and the bathroom is quite small but fine for a short stay. The beds are probably the worst bit - the mattresses are thin and not the most comfy. It's quite a busy area too so noise can creep in if you're on the Cathedral side. However, comfortable enough and within walking distance of all the main attractions. Plenty of shops and cafes close by too.
Terjemahkan
Tanggapan dari Properti: Dear Ladies and Gentleman, We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ihr Ibis Team Köln am Dom
M2246BUdorothys
Menginap di Nov 2024
Pasangan
2.0/5
Diposting pada 9 Des 2024
Small room, no beverages in the room. The bar in the hotel is vending machines. However, the hotel is clean, the staff are pleasant and it is ideal if travelling by train. I feel at 99 euros per night it is overpriced. We slept well but the cleaner opened the door just before 9am. I hadn't noticed the do not disturb tag.
Terjemahkan
Tanggapan dari Properti: We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Köln am Dom
Vienne C
Menginap di Okt 2024
Pasangan
3.0/5
Diposting pada 27 Nov 2024
It's recommended to know your expectations and prioritize your needs when choosing this hotel. In short, if you prefer convenient location and budget over comfortable, good choice with this hotel. Pros: Great location attached to the Cologne main station. Friendly staff. Budget hotel. Plenty of shelving. Clean linens and towels. Cons: Very small room, need to be creative with more than 1 big suitcase. Not-so-clean carpet, which I won't go barefoot on. Unstable room temperature control.
Terjemahkan
Tanggapan dari Properti: Dear Vienne, We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team Köln am Do
7DavidF7
Menginap di Okt 2024
Keluarga
4.0/5
Luar Biasa
Diposting pada 1 Nov 2024
Despite the price, this was a great place to stay for a couple of nights right in the heart of Cologne. (In fact, part of the central station.) The location is next to the cathedral so great views from the front of the hotel. There was some noise on our first night as it was Halloween but the second was okay. Breakfast is fine with a good selection of food, including a Waffle Bar where you can make your own waffles! Gluten free bread was readily available (they keep it in the freezer ready to toast). Rooms are clean and big enough for a few nights.
Terjemahkan
Tanggapan dari Properti: Dear David, We very much appreciate your comments regarding your stay at the ibis Koeln Am Dom. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ihr Ibis Team Köln am Dom
Tamu
Menginap di Feb 2024
Lainnya
5.0/5
Fantastis
Diposting pada 29 Feb 2024
Situated right next to Cologne Main Railway Station and across from Cologne Cathedral. Great central location. I had room on fourth floor, no external noise. Room cleaned every day. Air Con in room. Friendly helpful Staff. Breakfast (15 Euros) was very nice with a wide variety of food. For snacks there are plenty of places in the Railway station, which also has a small Supermarket. I will definitely choose this Hotel for my next visit to Cologne.
Terjemahkan
Huy T
Menginap di Mei 2024
Pasangan
1.0/5
Diposting pada 28 Jun 2024
A HORRIBLE CHECK-IN EXPERIENCE - Good points: The room was clean, the hotel's convenient location near the Cologne train station saved time and effort in transportation, and despite being centrally located, it provided a quiet atmosphere - Situation: I had made a reservation and paid in advance for a three-night stay at this hotel. I also completed an online check-in for my expected arrival date. Unfortunately, due to unforeseen circumstances, I couldn't make it on the first night. I arrived at around 8:30 PM on the second day. - Bad check-in experience: When I informed the receptionist, named Wasim, that my booking was supposed to start the previous day, his response was shockingly RUDE. Rather than empathetically resolving the issue, he immediately responded in a high tone and questioned why I hadn't emailed the hotel beforehand, without bothering to check the system. I had experienced a train delay and an exhausting day, and I just wanted a quick check-in. However, Wasim simply focused on my failure to email the hotel and adhere to the hotel's rules. It was completely unacceptable. While I wasn't expecting luxurious service, I surely didn't anticipate being made to feel like I needed to report my absence to the boss. - Poor training and affiliation with a third-party company: When I asked for Wasim's name, he outright refused to give it to me and told me "YOU CAN ASK MY MANAGER TOMORROW". Adding to my frustration, his reason is that he is not directly employed by Accor but was associated with a third-party company. His unwillingness to give his name initially was extremely disappointing. It was only after some requests that he reluctantly disclosed his name. It's truly disheartening to receive such service from a hotel that belongs to an international hospitality company like Accor.
Terjemahkan
Tanggapan dari Properti: Dear Mr. Ho, Thank you for taking the time to tell us about your experience at the ibis Koeln Am Dom. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I must expressly apologise to you for the behaviour of my colleague on night duty. Please be assured that we will not accept such behaviour and will take measures to ensure that it does not happen again in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tim Karrenberg - Empfangsleiter Ibis Köln am Dom