The expected stay at a Premier Inn. Comfy bed, clean surrounds and a hearty meal in the adjoining Brewers Fayre. What made this stay noteworthy, was Jo on reception. From the initial call to enquire about booking a table and throughout my stay, i was treated like a VIP by a lovely, genuine lady who not only was willing to go the extra mile, did so in a manner that made me feel truly valued as a guest. Well done Jo !
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