Four Points by Sheraton Cleveland Airport

環境與酒店設施一般

很一般，不推薦

We stayed for one night and did the park and fly pass. From the very first minute we got there it was terrible. The room was gross.. stunk terrible. The whole hotel was loud, including check in process. Parties on ever floor it seemed. trying to sleep to be up at 3am for our 6am flight.. our neighbors were screaming at each other til almost 1:30. Children running up and down the halls. Awful place

Never go here, you will be robbed. My car was broken into and all my belongings stolen in their parking lot. It’s been almost a month mow, and the police are giving up because the hotel management can’t be bothered to talk to them to release any security footage.

This place was horrible- rude and incompetent staff- outdated room, mishaped pillows, filty tub, hard bath towels- just overall dingy. Loud parties going on all night long and people parading through the halls screaming at night. No restaurant, no coffee as advertised- would never stay here again

We get to our room, and the first thing we noticed is that there were 3 towels in the bathroom. All hand towels. Went to the front desk and the young man informs my husband that there are no more. We both had to shower the next morning using 3 hand towels. Went down again the next day to ask for more (for the next morning) and again was told, that there were no more. Let’s talk about the bathroom. Not sure what was all over the door. It was absolutely filthy. There was mold on the ceiling in the shower (not a fan in sight) the shower doors looked like they weren’t cleaned. Ever. And the shower floor looked pretty grimy too. Hey, but the bed & pillows were comfortable! When you’re walking to the lobby you can see that the pool is out of order. It’s kind of creepy. Looks like one of those photos of abandoned places. Cover up the glass windows so patrons can’t see inside. That’s it. That’s the review. Oh, and what’s with the email I received asking for a review? I’m not sure what language it came in. (See photo)