Radisson Blu Hotel and Spa, Limerick

Very happy with service and room the staff are very friendly and nice

Service and food quality was shockingly bad in the bar,! Restaurant not open on the evening so you can’t get what is advertised in their guest portal, only bar food available at a reduced selection.

They say you can’t go wrong booking Radisson, unfortunately in this case you very much can. On arrival around 7pm check in was very smooth but when we arrived in the room it was ice cold, we kept our coats on. There was no heating and having turned the dial up in the temperature control we decided to go to the restaurant for dinner while room heated. Restaurant was cold throughout dinner although food was nice and staff were polite, attentive and friendly. Back to the room and again like a fridge, called reception 6 times in the space of 30 minutes and rang out each time. Walked to reception, asked about the heating and they weren’t aware of an issue but guy came to the room with a small electric heater which helped. A little after midnight we were awoken by a fire alarm throughout the hotel. Next day I heard other guests complaining to management about their cold rooms, I again complained and finally some maintenance chap was called. Hotel had no life to it, no entertainment in the bar, common area with sofas was too cold to sit out in. Altogether a poor experience because of the cold condition of the hotel, one felt they were cutting back to save costs, surely not the Radisson? Compliments to staff in restaurant for friendly service and wonderful food. Visit felt like everyone knew there were major problems but if you didn’t admit it they’d go away on checkout…sadly these problems make people stay away as it wouldn’t be on my list for a return visit!

By far the best hotel stay I have had. The staff are helpful and friendly, Especially the front desk staff and Emer. If you need help setting up and seeing the sites of this beautiful area Emer can assist and make it memorable. The staff in Quench pour a perfect pint each and every time and know every drink to recommend. Debbie at the reception was absolutely amazing at her job giving us the warmest greeting we received in Ireland. Whether business or leisure this is the place I will stay again. With easy access to the city and the walking area on the grounds, this is a prime location to relax and enjoy.

Too many kids and adults in lobby and restaurant in their pyjamas

The property was beautiful and the front staff was wonderful! This property was very close to Bunratty Castle! We did the dinner at Bunratty! Would definitely recommend this hotel!

Firstly note the hotel still has refugees staying. The room is in need of an update, drawers get stuck and don't fit. Carpet is frayed. Bathroom had hairs on the shower head and in the tub. Bed was comfortable, lunch and dinner was excellent and good value.

Over the years one of my favourite hotels. Still looking good, though some attention to detail needed. No fridge in one room and none available when requested. No battery in mini safe. Significant dust behind furniture, back of shelves, under beds (+ sweets, wrappers etc). No 'normal' tea bags (mint, camomile, seriously? In Ireland?). Food decent, and the restaurant staff really nice. High percentage of rooms used for war refugees, so bars and restaurant sp****ly used, off season feel, but high season room prices still apply.

The grounds are beautiful. The access to the sauna/hot tub was inconvenient.