Royal Safari Garden Resort and Convention

Royal Safari Garden Resort and Convention Reviews

Royal Safari Garden Resort and Convention

Jl. Raya Puncak - Gadog No.601, Cisarua, Kec. Cisarua, Cisarua Subdistrict, Cisarua, Bogor Regency, West Java, 16750, IndonesiaView Hotel Details
Royal Safari Garden Resort and Convention
Royal Safari Garden Resort and ConventionRoyal Safari Garden Resort and ConventionRoyal Safari Garden Resort and Convention
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Royal Safari Garden Resort and Convention

9.1/10
Great
297 review
Verified reviews
Location9.3
Amenities8.9
Service9.1
Cleanliness8.9
Filter by:
Sort by:
All reviews(297)
Positive reviews(289)
Reviews with photos/video(119)
Awesome stay(89)
Perfect for kids(64)
Great service(40)
Awesome amenities(32)
Clean and tidy(27)
Many amenities(24)
Great location(14)
Has facilities for children(12)
Negative reviews(8)
Aldy Hidayat
Giraffe Deluxe Twin
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on Jun 1, 2025
In this hotel we feel too long queuing when we want to check in, because customers ask a lot of questions to the check in officer. The giraffe room where we stayed was clean, comfortable and clean enough, it's just that the connecting door with the next door is not soundproof enough. Safari garden facilities for children and families are very fun, education about birds and the show is very liked by children
Response from Property: Dear Mr. Aldy,Greeting from Royal Safari Garden.We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our facilities is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Sincerely,Royal Safari Garden.
Nugraheni Swariloka
Giraffe Suite King
Stayed in Mar 2025
Family
3 review
10.0/10
Outstanding
Posted on Apr 10, 2025
Great experience ! Always choose the girrafe suite room Have a large area completed with pantry Medium refrigerator Mini dining room Mini living room
Response from Property: Dear Mr. Nugraheni, Warm greetings from Puncak! Thank you for the trust you have given us, and for taking the time to share your experience during your stay at Royal Safari Garden. We are very happy that you enjoyed your stay at Royal Safari Garden. We can't wait to welcome you back to Royal Safari Garden Regards, Dody Saputro Hotel Manager Royal Safari Garden
Aynsd
Cendrawasih Deluxe Twin
Stayed in Jan 2025
Couples
14 review
6.5/10
Posted on Feb 22, 2025
It is my first time here in Royal Safari, it is located in the middle of Bogor town. However this hotel is not the main Taman Safari Hotel, it is the one located outside of the Taman Safari. You need to drive about 15 - 20 minutes to get to the real Taman Safari. Nevertheless, Royal Safari is very nice to bring your children for a weekend getaways, because there are a lot of attractions and animals for educational purposes. The room is quite small, but that’s alright. You will be spending your time a lot outside anyway.
Response from Property: Dear Aynsd,Greeting from Royal Safari Garden.Thank you for taking the time to post your comments online related to your recent stay with us. Thank you as well for your kind words about how friendly our Facilities.We look forward to having the opportunity of providing services to you again whenever your travels bring your back our way.Best Regards,Dody Saputro Hotel Cluster Manager Royal Safari Garden & Safari Resort
haziqamar
Panda Suite King
Stayed in May 2025
Family
1 review
10.0/10
Outstanding
Posted on Jun 13, 2025
Good hotel with good services and facilities.Varities od food during breakfast especially local delicacies.Definitely will come again.
Nadiah Abu
Leopard Executive Twin
Stayed in Apr 2025
Family
6 review
8.0/10
Very Good
Posted on May 30, 2025
The location was close to Taman Safari. The rooms were a bit dated and our room's bidet was not working properly. The breakfast spread was good. There was a complementary bird show at their bird park, which my children enjoyed. The rest of the entertainment needs to be paid. Buggy service could be improved. We requested a buggy from the restaurant to our room, but none arrived. So we had to walk back (it was drizzling). Overall, it was a 4/5 experience.
Response from Property: Dear Mrs. Nadiah,Greeting from Royal Safari Garden.We are glad to hear you had a wonderful stay with us at Royal Safari Garden your kind feedback towards our facilities is highly appreciated. We look forward to welcome you back to Royal Safari Garden soon! Best Regards,Royal Safari Garden.
Maya1111
Giraffe Deluxe King
Stayed in Jan 2025
Couples
4 review
8.5/10
Very Good
Posted on Feb 24, 2025
Nice stay for our anniversary
Response from Property: Dear Mrs.Maya,Greeting from Royal Safari Garden. Thank you for taking the time to give us valuable feedback. We are delighted to read that you enjoyed and detailed following your recent family stay with us. We looking forward to welcoming you back soon! With our best regards, Dody Saputro Hotel Cluster Manager Royal Safari Garden & Safari Resort
Guest User
Leopard Deluxe King
Stayed in Apr 2025
Couples
2 review
7.0/10
Posted on May 9, 2025
Staff are good, carpet in the room was dirty, toilet was dirty with very low water pressure.
Response from Property: Dear Valuable Guest,Warmest Greeting from Royal Safari Garden.Thank You for taking your time write a review and share experience during your stay with us.Please accept our sincere apology since your stay at Royal Safari Garden didn't meet your expectation and you had some difficulties during your stay.Your input and review are big support for us to maintain and improve our service quality.We will definitely do improvement on the areas you pointed. Your comment has been duly passed to all Department Heads concerned for their immediate attention and to avoid similar experience occurring again in the future. We really hope that You will return to Royal Safari Garden and see our improvements.Best Regards,Royal Safari Garden.
fera_sany
Giraffe Deluxe Twin
Stayed in Sep 2024
Family
2 review
10.0/10
Outstanding
Posted on Nov 13, 2024
My children really happy and so much fun in here. Absolutely Will be come back later. 😊
Response from Property: Dear Mrs. Fera,Greeting from Royal Safari Garden. Thank you for taking the time to give us valuable feedback. We are delighted to read that you enjoyed and detailed following your recent family stay with us. We looking forward to welcoming you back soon! With our best regards, Dody Saputro Hotel Cluster Manager Royal Safari Garden & Safari Resort
tengku malinda
Cendrawasih Deluxe Twin
Stayed in Mar 2025
Family
1 review
9.0/10
Great
Posted on Apr 8, 2025
We booked 2 rooms for 1 night. You come here not for the lavish amenities but the animal friendly environment. If the kids love it, there is nothing to complain for the elders. A special thanks to Ruslan, who was quick to respond to anything we might need in the rooms. Looking forward to our next stay.
Response from Property: Dear Mr. Tengku,Greetings from Royal Safari GardenThank you for sharing your experience related to your recent stay with us. We thank you as well for your kind words about the quality of our service.We look forward to be of service to you again.Sincerely,Dody SaputroHotel Manager Royal Safari Garden.
Anonymous User
Panda Executive King
Stayed in Feb 2025
Family
6 review
9.5/10
Amazing
Posted on Apr 5, 2025
Panda hotel block is new and clean. The room was modern and comfortable. Nothing to complain about for the service. The resort itself is equipped with many activities that need extra payment. And the conditions are pretty old. Food at the main dining restaurant is disappointing.
Response from Property: Dear Valuable Guest,Salam hangat dari Puncak !Terima kasih atas kepercayaan yang Anda berikan kepada kami, serta untuk meluangkan waktu untuk berbagi pengalaman Anda selama menginap di Royal Safari Garden.Kami merasa amat gembira bahwa Anda menikmati selama berada di Royal Safari Garden Kami tidak sabar menanti kehadiran Anda kembali ke Royal Safari Garden Salam,Dody SaputroHotel Manager Royal Safari Garden.
DMBDMB
Lion 2 Bedroom King Twin
Stayed in Feb 2025
Family
25 review
10.0/10
Outstanding
Posted on Mar 23, 2025
Pleasant experience, stayed at the 2 bedroom bungalow rooms were spacious, resort was nice lots of fun activities for kids. We especially liked the mini golf. 10-10 highly recommend for those looking for a place in puncak and just want to hang around hotel.
Response from Property: Dear Valuable Guest,Greeting from Royal Safari Garden.Thank you for taking your time to review your recent visit Royal Safari Garden Hotel.It gives us a great pleasure to read your positive feedback, especially regarding our facilities.We look forward to be of service to you again.Sincerely,Dody SaputroHotel Manager Royal Safari Garden.
Muhammad Rifky R
Leopard Executive Twin
Stayed in Sep 2024
Family
17 review
10.0/10
Outstanding
Posted on Dec 20, 2024
Very Comfort And They had Zoo In There hhb Iloved to be in there
Response from Property: Dear Mr. Muhammad, Greeting from Royal Safari Garden. Thank you for taking time give us valuable feedback. We are delighted to read that you enjoyed and detailed following your recent family stay with us.We looking forward to welcoming you back soon! Best regards, Dody Saputro Hotel Cluster Manager Royal Safari Garden & Safari Resort
Guest User
Leopard Executive Twin
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 14, 2025
it's a nice place to visit. not exactly inside the Safari Garden, but it's quite close to the destination. the hotel only 7-10 mins away from the enchanting valley (one of the newest and popular destination in Cisarua). you won't feel bored during your stay in Royal Safari Garden because there are a lot of attractions inside the hotel. it was a great experience to stay there.
Response from Property: Dear Valuable Guest,Greeting from Royal Safari Garden.Thank you for taking your time to review your recent visit Royal Safari Garden Hotel.It gives us a great pleasure to read your positive feedback.We look forward to be of service to you again.Sincerely,Dody SaputroHotel Manager Royal Safari Garden.
Guest User
Leopard Deluxe Twin
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Feb 11, 2025
Nice and beautiful hotel. My kids like OOTD with all the decorations. Staffs very helpful and nice too. No early check in but we still can come early and enjoy all the facilities. Great job. Happy kids happy mom
Response from Property: Dear Valuable Guest,Greetings from Royal Safari Garden.Thank you for taking the time to post your comment online. We thank you as well for your kind words about how welcoming our staff are. We look forward to having the opportunity of providing services to you again whenever your travels bring your back our way.Sincerely,Dody Saputro Hotel Cluster Manager Royal Safari Garden & Safari Resort
Wanbobby
Leopard Deluxe Twin
Stayed in Jan 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Mar 3, 2025
very good for a vacation and enjoying the beauty of nature and being close to wild animals
Response from Property: Dear Mr. Bobby,Warmest Greeting from Puncak!We would like to Thank you for choose Royal Safari Garden Resort and Convention as second home.We are delighted to read that you enjoyed your recent family stay with us.Once again Thank you for sharing your satisfying experienced and we do look forward to welcoming you again soon at Royal Safari Garden resort and Convention.Best Regards.Dody SaputroCluster Hotel Manager Royal Safari Garden & Safari Resort