Bolian Resorts & Spa Chongqing

One of the best stays in China as a foreign traveller! The hotel and its facilities are excellent, clean and well furnished with every detail taken care of. The surrounding views of the mountains and rivers are stunning and the hotel is ideally situated just out of the city in the mountains. Our room included a outdoor natural hot spring as well as pool overlooking the river. The bathroom also had a hot spring/bath inside. The hot springs are some of the best we have been to and were included in the stay along with breakfast and a private morning yoga session. Steve and the team were incredible and looked after us during the entire stay - he assisted us with our booking, check-in, dinner and spa reservations as well as assisting us with anything else we needed, all in English. There were also English copies of the menus in the restaurant and translations throughout the hotel and stay which was a massive help, especially being foreign guests at the hotel. We had breakfast and dinner at the hotel which were both great. The breakfast consisted of local Chinese (The Chongqing Noodles are an absolute must) as well as international options. For dinner, we asked Steve to recommend traditional, local dishes and he took care of the rest. The Duck, Salted Goose and Lotus root were our top picks from this. There is of course a very wide selection of international dishes to choose from as well. The hotel is the perfect blend between modern 5 star luxury and a traditional, nature stay. We highly recommend Bolian to anyone looking for the perfect escape from the city. We will certainly be back!

🏠酒店為我升級了複式套房，室內和室外都可以泡天然温泉，欣賞小溪邊的美景和潺潺流水。裝修有些年頭了，但衞生還不錯。 🙎工作人員熱情可親、微笑待人。會隨時詢問需求，並主動介紹周邊的玩樂項目。酒店步行幾分鐘可達千年古寺祈福，步行30分鐘可達古鎮遊覽。都是很好的體驗。 🍜半自助式早餐，種類不多，味道一般般。午餐和晚餐也在酒店解決，價格好貴味道一般，畢竟周圍沒什麼餐廳嘛。餐飲上有很大的提升空間。

環境非常好，服務非常周到。酒店位置在温泉寺旁邊，過去走走也很有意思。服務人員很熱情，微信聯繫反應很及時，客人需求盡力滿足，總體來説體驗極佳。 不足有二：第一spa房間廁所沒有清理乾淨，也和酒店反映了；第二，續住打掃湯池衹開熱水，晚上回來調試失敗，發現冷水出水量很小。電話溝通後採取放水，水龍頭開到底的方式，沒有解決。酒店值班人員表示讓客房阿姨來看看，因我覺得這種方式不起作用拒絕。第二天早上再反應，表示讓工程師調水壓，在不進入房間的情況下，10分鐘迅速順利解決。我提出疑問説為何昨晚不解決，導致我體驗較差，酒店表示道歉。 希望貴酒店吸取經驗，越做越好，謝謝。